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5,692 Reviews of Tynan's Nissan Aurora - Service Center
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October 31, 2018
Quick and righteous! This is the first time I've taken my vehicle in for authorized service, and Brian and the crew made it easy, complete and easily understandable. This is the first time I've taken my vehicle in for authorized service, and Brian and the crew made it easy, complete and easily understandable. More
by RONPERRON
Verified CustomerEmployees Worked With
Brian Laatsch, Steven "Chase" Barns
October 31, 2018
Great experience as always. Another great experience at Tynan’s. Staff is always very friendly and helpful. The amenities were great while I waited for my car to get serviced. Another great experience at Tynan’s. Staff is always very friendly and helpful. The amenities were great while I waited for my car to get serviced. More
by Andres Galvez
October 30, 2018
Bad customer service Mayra was great . she handled everything with great care and concern. Luke on the othervhandcwas rude, uncaring and rude. Randy the shuttlevdriver Mayra was great . she handled everything with great care and concern. Luke on the othervhandcwas rude, uncaring and rude. Randy the shuttlevdriver was awesome.. Had concerns not addressed. More
by LORISTAEFFLER
October 30, 2018
Excellent experience Each individual that I dealt with genuinely made me feel that I was important even though it was my first time to this dealership. Highly recommend! Each individual that I dealt with genuinely made me feel that I was important even though it was my first time to this dealership. Highly recommend! More
by JOEK0314
Employees Worked With
Brian Laatsch
October 30, 2018
Quick and Honest Service Recently I went in for service on my 2017 Titan that was having power issues. I walked in on a Thursday morning and without hesitation, Chase and the Recently I went in for service on my 2017 Titan that was having power issues. I walked in on a Thursday morning and without hesitation, Chase and the service team immediately took the truck in for an assessment. He and his team realized a faulty battery and replaced it. I greatly appreciate that Chase was able to get the truck in right away and fixed in a timely manner. Great work Team! More
by RCMORENO
Employees Worked With
Steven "Chase" Barns
October 29, 2018
Standard oil change Mayra was straight forward, service was quick and was properly done. The price was right and I'm glad I was able to get the work I needed done on a Sa Mayra was straight forward, service was quick and was properly done. The price was right and I'm glad I was able to get the work I needed done on a Saturday More
by Jasmine_F
Employees Worked With
Mayra Mendez
October 29, 2018
Unfriendly Unenthusiastic Service Department Honestly every time I either call or go into the Tynnan Nissan Service Department, the representatives are reluctant to help. It seems like they just Honestly every time I either call or go into the Tynnan Nissan Service Department, the representatives are reluctant to help. It seems like they just want to put the least effort possible into actually diagnosing and fixing an issue with the vehicle. I have to press them for answers regarding pricing, availability, and problem diagnostics. I’ve even had one of the service members abruptly hang up on me in the past when we were nearing the end of a conversation. Just overall a very rude and unfriendly vibe. I don’t normally take the time to write reviews, but I think the unprofessional conduct by the men in the service department should be noticed by management. I just bought out my lease so I plan to go somewhere else moving forward. Working with Taher Fares and Jose in the lease buyout was a great experience and they were both friendly, professional, and knowledgeable about the lease buyout processs. More
by NOWOMANNOCRY182
October 29, 2018
I Won’t Be Returning The wait was extremely too long, and overpriced. The attitude from the customer service representative was horrific too. I will not be returning to th The wait was extremely too long, and overpriced. The attitude from the customer service representative was horrific too. I will not be returning to this location for service. More
by LANGSTONGRAD20110
Employees Worked With
Not sure of the young lady’s name.
October 29, 2018
Oil change I went in for an oil change. Service was professional and prompt. I was extremely pleased with the staff, and even got a car wash at the end of my vis I went in for an oil change. Service was professional and prompt. I was extremely pleased with the staff, and even got a car wash at the end of my visit. I'm a new repeat customer! More
by GRIZZFAN436
Employees Worked With
Mayra Mendez
October 28, 2018
Brian seemed to be honest & is very professional! I realize you can only do so much when parts are obsolete & no longer available so I decided to leave in position I got it back in & put red tape on s I realize you can only do so much when parts are obsolete & no longer available so I decided to leave in position I got it back in & put red tape on switch so no one moves it. I'll have to live with it functioning perhaps at 75percent but I'd rather be safe than 100percent comfortable.Thanks to Brian for responding to our request in a timely manner and treating us with dignity. Only wondering method used for securing arm? Kind Regards. More
by MARTINEZEM
Employees Worked With
Brian Laatsch
