Tyson Motor

I went into Tyson a little apprehensive. I had purchased my last vehicle almost 9 years earlier and it was easy to believe that purchasing a car would be a frustrating or difficult experience. I had done so my last vehicle almost 9 years earlier and it was easy to believe that purchasing a car would be a frustrating or difficult experience. I had done some research online for the Dodge Charger and went into the dealer pretty much knowing what I wanted and what the cost should be. Josh was my sales representative and did everything he could to help me out and get me exactly what I was looking for. There were a few initial frustrations related to being unable to get specific packages on the car that were advertised on the Dodge site and in the booklet for the Charger, but that was not the dealers fault. My experience ended up being very pleasant. Josh was able to locate a car in another state that pretty much matched what I was looking and I was given a fair price for the vehicle along with a very good price on a lifetime extended warranty and oil changes. He did whatever he could to make sure I was completely satisfied before I signed any contract. If you are looking for a car Josh is definitely a person you should talk to, especially if you are feeling a little uncomfortable about buying a car. I have purchased two cars from Tyson Motor and I would very much recommend them to anyone looking for a new car. I would only suggest that people do their research before walking into the dealer which makes the experience better for the sales person and the buyer so there is no need for confusion, haggling, or frustrations over cost. More

This was a great dealer to work with. Set up an appointment for 8pm and the car was ready to go when we arrived, It was a very friendly environment. There was a bit of confussion which caused us to appointment for 8pm and the car was ready to go when we arrived, It was a very friendly environment. There was a bit of confussion which caused us to have to stay over night in a hotel nearby, Tyson paid for that stay. Everyone involved with my purchase was going out of their way to make it go as smoothly as possible. From the communication via email to the paperwork at the dealer, was very pleasant. Again there was a bit of a issue with paperwork, and there were a few people that were not present to sign, so Tyson followed me to my home 1.5 hrs away with the car I purchased, and a dealer car to have the proper signatures, and then left the car. OVerall it was a great experience, a bit frustrating at times, but none of that was due to the dealership. More

I was looking around for a vehicle on line at several dealerships. I found a vehicle that I was interested in and requested a test drive. Bill emailed back and we set up a day. We were emailing back and dealerships. I found a vehicle that I was interested in and requested a test drive. Bill emailed back and we set up a day. We were emailing back and forth over a couple of days during a weekend. We set up for me to come in on a Thursday. In the mean time, I asked about financing and Bill advised to fill out the on line app as this may speed up the process. We also set up for me to come in on that Monday to drop off some paperwork to assist in the financing. Since I work nights, my schedule is very hectic since I have to pick up my kids by 3:00pm. I got to your dealership around 1:30 and met with Bill. He have the vehicle (2008 Chevy HHR) washed and since I had some time to kill, we took it for a drive. Love the car. We got back to the dealership, worked out the numbers and had a deal. I gave my down payment and agreed I would come back that evening to finish the finance paperwork. I came back that evening around 6:30, met with the finance man. I was out by 7:30. This is the second vehicle my wife and I purchased at Tyson in the last 18 months and look forward to future purchases. It was a pleasure to work with Bill and hope to work with him again in a few years. Thank you, More

I would like to say "Thank You" to Bill Smith at Tyson. I purchased a new 2013 Jeep Wrangler for my wife and Bill Smith went above and beyond ANY other dealership that I had correspondence with ( at Tyson. I purchased a new 2013 Jeep Wrangler for my wife and Bill Smith went above and beyond ANY other dealership that I had correspondence with (I contacted EVERY Jeep Dealer with 100 miles of my residence). Bill was able to BEAT them ALL with regard to both correspondence, purchase price, financing and overall buying experience. I especially liked the fact that at NO time did I feel pressured or bothered by Bill to make the purchase. In a span of 4-5 weeks I had other dealers calling, texting and emailing me pestering me to buy now at much higher prices. I am most impressed with the fact that Bill Smith was very straight forward and honest from the beginning and the purchase price I was quoted was the price I paid! I also financed through the dealership and the rate I was quoted was the rate I received. If anyone is looking to purchase please don't hesitate to give Bill Smith at Tyson Motors a call or email. I am giving an honest and straight forward answer of Tyson Motors and Bill Smith just as he did for me. Thank you for your honesty, and integrity Bill those are two qualities that are very hard to find at most dealerships! If you are considering a purchase please consider contacting Bill Smith at Tyson. More

I did most of the research and negotiation by phone. It was end of the year and my sales person was likely busy dealing with customers in the showroom. I was a bit frustrated initially and thought about w was end of the year and my sales person was likely busy dealing with customers in the showroom. I was a bit frustrated initially and thought about writing this dealership off. That said, I was interested in the rare 2012 Call Of Duty Jeep which had an attractive internet based price. After several days and getting over the initial frustration for the sales person not getting back to me as he promised; I reached out to the dealership and they directed me to Aaron (New Car Manager) and we did almost all of the negotiations over the phone. To his credit; when I arrived, except for the lack of detailing on the vehicle that I expected; there were NO surprises. Moreover, my sales person did his part to close out the transaction; test drive, questions, etc. The vehicle was washed yet not completely clean on the outside and certainly not detailed. On the vehicle detailing; they gave me an IOU and that was completed within several days due to my schedule. The service department guys were awesome! In short, as with any dealer, I think you need to do your homework and look out for your best interests at all times. All of that said, I am very satisfied with my buying experience and price from this dealership. They provided a great price, and fair trade amount. Most importantly, they kept their word which means more than anything if you really think about it. This is especially true of Aaron and the Service Department guys as my car detailing was complete and they made a slight adjustment to address my other concerns. Car rental was also provided at their expense as promised. Right now, I am very happy and would recommend the dealership. My only suggestion to them is to have the cars fully cleaned and detail ready PRIOR to customer delivery to avoid unnecessary hassles and complications for everyone. My Jeep is Black and you really do need to fully inspect a vehicle before taking delivery. I have read some not so great reviews on here yet I can only state that my experience was relatively positive. Were there a few areas of improvement; yes as called out. However, I would gladly purchase from them again. COD 2012 More

Possibly the worst car buying experience I have ever had! Will not be returning to tyson for any vehicle purchases. I was treated with zero respect, and was told I had to make my decision now...I dont mak Will not be returning to tyson for any vehicle purchases. I was treated with zero respect, and was told I had to make my decision now...I dont make a decision like that without thinking it over first. I will not recommend this dealership to anyone. I literally walked out of the meeting with the salesman after being fed up with him and his sales manager. The employees are on a revolving door around this place. More

Waited almost 2 hours even though I had an appointment. Barely let me test drive it. Too much bartering over trade-in. Price was not good enough. I was told one thing and then another. Will never buy f Barely let me test drive it. Too much bartering over trade-in. Price was not good enough. I was told one thing and then another. Will never buy from here again. More

Shocked at getting a great Jeep with excellent financing !!!!!! Nioe, friendly and fun people to do business with !!! No pressure; got me into a brand new vehicle !!! Thanka!! !!!!!! Nioe, friendly and fun people to do business with !!! No pressure; got me into a brand new vehicle !!! Thanka!! More

I wanted to share my JEEP buying from Tyson motors. First, i have bought 4 new JEEPS from Tyson and our hats go off to Jim Kinney and how he has made the buying of a new veichal Easy with his easy to g First, i have bought 4 new JEEPS from Tyson and our hats go off to Jim Kinney and how he has made the buying of a new veichal Easy with his easy to get along with personallity and i am going in to buy my 5th from them. i always do my price checking, and go to them and see what they can do.. and thats why im buying my 5th from them. Well got my 5th from them and my son just bought his 2nt New Jeep from them. We had the Pleasure of dealing with Bill Smith for the sons Jeep and we commend him for taking the time to make the deal work for us, He was a very diligent sales Person and it seems that he not only went the extra mile But will continue to follow up long after the sale was completed. I do not write reviews on my personal life except if it will help others.and buying a new Jeep/vehicle is a long and sometimes aggravating thing they seem to attend to your needs a lot better then other dealers. More

I emailed Bill Smith and he got back to me ASAP, I told him what I wanted and the price I wanted to spend. A few days later I picked up my 2012 challenger without ever even visiting the dealership or meeti him what I wanted and the price I wanted to spend. A few days later I picked up my 2012 challenger without ever even visiting the dealership or meeting Bill in person. He really help make this process easy and enjoyable. I will def be doing business with Bill Smith and Tyson again. Thanks More