Tyson Motor

I am extremely disappointed with my experience at Tyson Motors.. Just 10 days after purchasing my 2023 Jeep Wrangler, I experienced the dreaded death wobble. When I reached out for assistance, I wasn’t Motors.. Just 10 days after purchasing my 2023 Jeep Wrangler, I experienced the dreaded death wobble. When I reached out for assistance, I wasn’t looking for special treatment. I simply asked if the $250 extended warranty deductible could be waived under the circumstances. Unfortunately, my conversation with sales manager Larry H was extremely disappointing. His attitude and lack of customer service were unacceptable. When someone has just spent a considerable amount of money purchasing a vehicle from your dealership, I would expect a little more understanding and willingness to help. What makes this even more disappointing is that I was previously told, “If you need anything, we’re always here.” Apparently, that doesn’t mean much when you actually need something. When I asked him if he could waive the deductible he asked “Do you think we should waive everyone’s deductible just because they have a problem?” When I told him that customer loyalty is lost easier than gained he replied..”Maybe you just want me to buy your loyalty”. Larry was rude and condescending. I really thought that since i had the vehicle for such a short time that the answer would be.. Yes of course!! It was not just the money at issue, but the attitude and lack of customer service exhibited by Larry that will leave a lasting impression on me. Thankfully, the service director stepped up and covered the deductible. I appreciate that he did what I felt should have been done from the beginning. After three family vehicle purchases, Tyson Motors has managed to lose a customer. I will absolutely purchase another Jeep in the future, but it will not be from Tyson Motors. Customer loyalty should mean something. Unfortunately, my experience suggests otherwise. More

I noticed that the dealer has a lot of inventory and seems to be very respectful. seems to be very respectful. More

I can’t say enough about our car buying experience with JR at Tyson Motor. From the moment we walked in, we were listened to. Our questions were answered, we were treated fairly, and different options were JR at Tyson Motor. From the moment we walked in, we were listened to. Our questions were answered, we were treated fairly, and different options were laid out for us as far as what Jeep would be a good fit for our needs. We would highly recommend Tyson Motor and JR if you are searching for a new car. Many thanks to all who helped us with our Jeep Wrangler purchase. More

Most negotiations were conducted over email, and that allowed the process to reach conclusion that much easier. Car was ready and on the lot when I arrived, a definite plus. Staff were friendly and ready allowed the process to reach conclusion that much easier. Car was ready and on the lot when I arrived, a definite plus. Staff were friendly and ready to answer questions. More

Matt was a good sales man and gave me a good price on my new car. new car. More

Very professional people to work with that provides great customer experience. Would highly recommend them to all my friends and family customer experience. Would highly recommend them to all my friends and family More

JR was awesome! JP was awesome and everyone I interacted with was great. I will continue to buy vehicles from this dealership. JP was awesome and everyone I interacted with was great. I will continue to buy vehicles from this dealership. More

I was recently in the morally for a new Dodge Ram 1500 and Matt reached out and answered every question I had. Even at 11pm at night he was forwarding me information regarding the vehicle. After a brief a and Matt reached out and answered every question I had. Even at 11pm at night he was forwarding me information regarding the vehicle. After a brief amount of time in the dealership we drove off in my dream truck! Thank you Matt! And thank you Tysons motors! More

I was looking to trade in my car and Matt was beyond helpful. Buying a car is never an easy process, but Matt made it as smooth as possible! helpful. Buying a car is never an easy process, but Matt made it as smooth as possible! More