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UPTOWN Chrysler Dodge Jeep Ram FIAT

Dallas, TX

4.6
471 Reviews
Welcome to UPTOWN Chrysler Dodge Jeep Ram FIAT, where our mission is to provide an exceptional Total Ownership Experience through integrity, accountability and a passionate commitment to client service. To us this means doing what is right the first time, following through with what we promise, and delivering on our commitments to you, our client. Our sales consultants are professionals who will accurately match your needs with the best vehicle, we offer market leading sales and service pricing, and we are conveniently located at the south end of Love Field. UPGRADE WITH UPTOWN!
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2800 W Mockingbird Ln

Dallas, TX

75235

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Showing 471 reviews

September 30, 2022

Very welcoming, never an awkward situation. Feels like you’re talking to an old friend. More

by anthony.ibarra383
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Mormon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

UPTOWN Chrysler Dodge Jeep Ram FIAT responded

Hello Anthony, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR

September 29, 2022

Honest and fair with fast transaction without the back and fort negotiation drama. I will recommend this dealership to my friends and family. More

by jim.gezgin
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavarr King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

UPTOWN Chrysler Dodge Jeep Ram FIAT responded

Hello Jim, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR

September 29, 2022

Stellar service. Smooth process on the purchase of a new Wagoneer. Salesman, Patrick Kidd, was accommodating in every regard. Gladly recommend him and UPTOWN to custo More

by sovereignseekers
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bernardo Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

UPTOWN Chrysler Dodge Jeep Ram FIAT responded

Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR

September 25, 2022

The dealer was friendly and helpful in trying to get me in an affordable vehicle. More

by DNAI.BURNETT
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

UPTOWN Chrysler Dodge Jeep Ram FIAT responded

Hello Dnai, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR

Sep 26, 2022 -

DNAI.BURNETT responded

The moment I walked on the property I was greeted by James. He was friendly and understanding of my situation that my car had been flooded and totaled out. He was honest and very helpful while showing me other options for a replacement. I wasnt sure if I could get a Jeep but he was confident we would find something for me that would work. At the end of the deal I walked out with a soft top 2022 Jeep Wrangler in my favorite color, bright Red. Since then Ive been loving my Jeep and even found a Jeep club in Dallas. Thanks James for your hard work and support to help me find what I needed!

September 24, 2022

Scheduled appointment and received a confirmation email and text for today 9.24.22 at 7am, no one is here. It’s now 7:39am, I drove from Saginaw, TX to the Dallas Love-field location to have my car service More

by r.gallardo0917
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
John Verhine
1.0
This rating includes all reviews, with more weight given to recent reviews.
TJ White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bussey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Bowie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lavarr King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Ujvari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Tunnel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

r.gallardo0917 responded

Scheduled appointment and received a confirmation email and text for today 9.24.22 at 7am, no one is here. It’s now 7:47am, I drove from Saginaw, TX to the Dallas Love-field location to have my car serviced. This unexceptionable!

Sep 26, 2022 -

UPTOWN Chrysler Dodge Jeep Ram FIAT responded

Hello, I am so sorry you did not have a good experience with us during your recent visit. Please feel free to reach out at astedman@uptowncdjr.com if you have questions, concerns or anything we can help you out with. Alisha Stedman Customer Experience Coordinator Uptown CDJR

September 23, 2022

No hassles and a really good team of professionals at Uptown. Good experience with Jaylon. More

by STRUEBER
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jaylon Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Mormon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

UPTOWN Chrysler Dodge Jeep Ram FIAT responded

Hello Strueber, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR

September 23, 2022

The dealership was very clean and great location for me. This was by for the best purchase experience I have ever had. The selection was good and found the perfect vehicle for me. All staff was very helpful More

by PERRYKIRKLAND
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Bernardo Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

Excellent Sales and Service Department. We just purchased a Dodge Charger Scat Pack Widebody after owning a Chrysler 300 SRT8 for 16 years. This was our 2nd purchase from UpTown (we also More

by ANDREWJEWELL
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Mormon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

UPTOWN Chrysler Dodge Jeep Ram FIAT responded

Hello Andrew, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR

September 22, 2022

The worst car buying experience to date! After car shopping all day, the dealership had no water, not even to purchase. Gave me an over priced “deal”. We finally came to an agreement. After More

by dericawatson
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Lavarr King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Doyle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Caldwell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Mormon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

UPTOWN Chrysler Dodge Jeep Ram FIAT responded

Hello Derica, I am so sorry you did not have a good experience with us during your recent visit. Please feel free to reach out at astedman@uptowncdjr.com if you have questions, concerns or anything we can help you out with. Alisha Stedman Customer Experience Coordinator Uptown CDJR

September 19, 2022

This dealer did everything possible in their hands to get me the best rate and monthly payment on the car I wanted and made everything work so well. More

by ruizfelipe54
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lavarr King
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

UPTOWN Chrysler Dodge Jeep Ram FIAT responded

Hello Felipe, Thank you for the 5 star review! We are glad that our staff was able to assist you and you had an amazing experience! Alisha Stedman Customer Experience Coordinator Uptown CDJR

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