Ultimate Motor Cars
Downers Grove, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I'll share my experiences with inquiring about a used vehicle, both the good and the bad. I'll start with the good. Communication was pretty good before coming in but with some delay, and the few s vehicle, both the good and the bad. I'll start with the good. Communication was pretty good before coming in but with some delay, and the few salesmen I spoke with were polite and not pushy. The price was fair and not inflated like a lot of other dealers. Now for the bad. The first person I talked to was, I believe, a mechanic. After parking at the dealer I walked passed the shop, stuck my head in and asked if there was someone around I could talk to about a car for sale. The gentleman in there darn near took my head off, didn't want me anywhere near the shop, and directed me to the sales building. Perhaps he had a bad day, but it wasn't a good first impression. Especially from the shop that "reconditioned" the vehicle before sale, may need to help a potential customer with inspection, or help with follow up service after a sale. Not good. Finally the car. First, it only had one key. The salesman told me he knew a guy who could get one later for inexpensive - then why not already have it done before sale? In this day and age a spare key is a standard thing for any vehicle! That being said, it looked clean and sharp as I walked up to it. It started, ran, and drove respectably well, which is impressive considering the following things I found wrong with it after several trips around the car giving it a visual and other inspections. The rear bumper didn't line up with the frame/body, there was a large gap along the top where it likely took damage and was not fixed completely, or at all. There was also multiple plastic pieces of trim underneath at the rear missing, again from likely damage. Then I came around to the front. The steering rack appeared to have the beginning of leaks at the boots by the inner tie rods, and the power steering fluid reservoir was empty. There must have been just enough fluid down in the system to keep it from howling, because somehow it didn't make noise on the test drive. Finally the engine oil - it was low and dark as tar, and the oil filter looked like it hadn't been touched in ages. With this much blatantly wrong with a car "ready to go", it wasn't even worth asking if they'd fix all this before sale because it should have been addressed before that point. I would worry what other issues they glossed over. For a car that was listed and ready for sale, it appeared that whatever money they had in reconditioning was spent on wax, Armor-All spray and tire shine. It's unfortunate it was put out with such disregard for actually inspecting and reconditioning the car, because had it been found in order I likely would have bought the car with little to no haggling on the price for cash. More
I called several times about a 2008 Nissan Altima. I asked about exterior condition as well as mechanical. I was told that their shop went thru the car and the only thing it needed was the exhaust repa asked about exterior condition as well as mechanical. I was told that their shop went thru the car and the only thing it needed was the exhaust repaired. I live about 4 hours away, but routinely fly thru Chicago. Last week I took an Uber from Ohare to their shop. ($45 bucks). Union arrival I met with Danny. He gave me the keys and told me to take it for a spin. Due to many reviews about this dealer, I made an appt to take it to the Nissan dealer to have a prebuy inspection done. There are lots of dealers within 1 mile of their location. I spent $155 on the inspection to learn that the shocks and struts were bad. There was a ticking noise that was a timing issue, and several other items. The dealer had their cost to repair at almost $3000. (Yes it's a dealer at dealer rates, but still a lot wrong with the car). I drove the car back to Ultimate Motor Cars. Danny asked what the dealer said. I gave him the keys and said I was no longer interested. I took and Uber and left. This dealer is a father, son, and 1 or 2 other people from what I could tell. They have a service shop, and if the service shop checked out this car and missed all of the issues, I would never recommend them! Overall, if u see a car here...spend the money to have it checked out. I would not recommend this dealer More
My wife is happy with her new vehicle After a long search test driving a ton of vehicles... we decided to finally make one last stop at Ultimate Motor Cars. We have heard great things abo After a long search test driving a ton of vehicles... we decided to finally make one last stop at Ultimate Motor Cars. We have heard great things about the dealership then finally got to experience for ourselves. Taylor was a pleasure to speak with on the phone. She gave us all the information we needed before coming in. My wife is beyond happy with our new vehicle all thanks to Ultimate Motor Cars and Taylor's hard work! More
"A Great Experience!" "I am a guy who has my potential car purchases checked out by my mechanic. Five cars went up on the lift before I found mine at Ultimate Motors. Four "I am a guy who has my potential car purchases checked out by my mechanic. Five cars went up on the lift before I found mine at Ultimate Motors. Four cars failed inspection and I had one new car dealer I simply couldn't work with for a purchase. But Dominic proved A+ service for financing, and the car graded out A+ for a used vehicle (2007). I highly recommend Ultimate Motors!" More
cheated out of full refund and lied to. I bought a Dodge Dakota on Auto trader by the dealer Ultimate motor cars the truck was susspossed to be in excellent shape with no rust so I paid for I bought a Dodge Dakota on Auto trader by the dealer Ultimate motor cars the truck was susspossed to be in excellent shape with no rust so I paid for it and flew to get my truck when I inspected the truck I found big rust threw holes in all of the wheel wells he did'nt understand why I was upset I told him I wanted my money back they said they were going to charge me $500 off the refund so it cost me 900 dollare in plane tickets plus the $500 off the total that $1400 They cheated me Please don't buy from this dealership? More
Awesome car dealer! I drove 5 hours to look at a 2013 Chevy Camaro. Domonic was honest and considerate! This is a great dealership! Baylee Hollander. Fort Branch, In I drove 5 hours to look at a 2013 Chevy Camaro. Domonic was honest and considerate! This is a great dealership! Baylee Hollander. Fort Branch, In More
Professional, Courteous and Honest Car Dealer I had called Ultimate Motor Cars two times prior to driving 50 miles to Downers Grove from Antioch (100 miles round trip), to make sure the 2013 Subar I had called Ultimate Motor Cars two times prior to driving 50 miles to Downers Grove from Antioch (100 miles round trip), to make sure the 2013 Subaru Crosstrek I was interested was still available. I was told by Dominick that it was available and he would have it ready at the front of his dealership. We got there and sure enough, the car was in front, washed and ready to test drive. The car was the perfect fit for our needs AWD (all-wheel drive) and budget. The test drive was great and the paperwork went just as easy. Left the dealership with the car same day. I would rate this as a First-Class Fine Car Dealership. More
great dealership Thanks Domonic Been looking for a truck for 6 months. I came across a listing for a GMC 4 x4 at Ultimate Motor Cars The truck looked good, but past experience with Been looking for a truck for 6 months. I came across a listing for a GMC 4 x4 at Ultimate Motor Cars The truck looked good, but past experience with car dealers I knew it would not be as advertised. I took the chance and drove almost 2 hours from Rockford Il to check out the truck. It was just as listed. I was impressed and left a deposit on the truck and told them I would be back Saturday to get the truck' I met the salesman Domonic he was very helpful, and went over everything. I met Domonic the salesman and not I call him a friend. If you want a great dealership and a honest salesman go to Ultimate Motor Cars and ask for Domonic. Robert Shumway , Rockford IL More
Third Time Buyer from UMC This is the third vehicle that we have bought from Dominic at UMC. He is always very helpful, without being pushy. Definitely a "no pressure" experien This is the third vehicle that we have bought from Dominic at UMC. He is always very helpful, without being pushy. Definitely a "no pressure" experience. He goes out of his way to make it an easy transaction. We just traded in our Subaru (2nd purchase) for our third purchase (06 Ford Fusion) today!! We will definitely purchase there again and would recommend them in an instant!! Great experience! More
Best Used Car Dealer - No Stress/No Pressure While looking to buy a used car. I walk into Ultimate Motor Cars & met Dominic. He was so welcoming & with no hesitation allowed me to test drive the While looking to buy a used car. I walk into Ultimate Motor Cars & met Dominic. He was so welcoming & with no hesitation allowed me to test drive the chosen car tgat attracted my attention. I appreciate his no sugar coated sales talk & he was really straight with me about the financing & the A1 service that Ultimate Motors puts into tgeir cars. After careful, thought to purchase, Dominic never pressured me, he gave me facts & I purchased this car. Dominic prepared all the necessary paperwork & the final visit took about 20 min., max. My kind of car salesman. If you hate buying cars because of all the pressure & you want to avoid that. Go to Ultimate Motor Cars & ask for Dominic. More



