Ultimo Motors North
Northbrook, IL
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I was looking to purchase a vehicle from out of state. Ben was pleasant to correspond with until the end. I contacted him after I had it inspected but he was tied up with another customer for quite some Ben was pleasant to correspond with until the end. I contacted him after I had it inspected but he was tied up with another customer for quite some time. I was also looking at another vehicle and wanted to purchase either one that day. When he finally responded I was in the process of purchasing the other vehicle. When I informed him, he became rude and blamed me for not responding to him. Did not appreciate this at all. More
The team was very professional, timely and responsive. Made trading in my car easy. It was delivered on time and I received all the necessary papers as well. Made trading in my car easy. It was delivered on time and I received all the necessary papers as well. More
After driving from Pittsburgh to view and purchase a 2012 jaguar xkr, I can clearly say that my experience was spot on and quick. I was in by 9am, road tested the car, gave a down payment and was financed jaguar xkr, I can clearly say that my experience was spot on and quick. I was in by 9am, road tested the car, gave a down payment and was financed and left the dealership by 11am. 100% professional ,along with answering any questions I had about the car. Highly recommended. Thank you Scott,Ben and Brian !! David Baker More
I recently had the pleasure of purchasing a new car from them, and I am beyond impressed with the level of service and professionalism I received. them, and I am beyond impressed with the level of service and professionalism I received. More
Very rude and very disrespectful. Hardly even talked to us besides wanting to speed up our decision that I never should have made. Car had old tires and they wouldn’t even take $50 of Hardly even talked to us besides wanting to speed up our decision that I never should have made. Car had old tires and they wouldn’t even take $50 off the top for it having an empty gas tank. Tires now need to be replaced as they are 8 years old and the convertible top is ripped which they never told me. They also just mailed me the title which was an Indiana title that they ALSO avoided telling me so they wouldn’t have to include the sales tax in the final price. Never buy a car from them they are extremely greedy More
I found every bad review to be the total opposite of my experience. Alan was very professional and honest about my F Type . The car is phenomenal as was Ultimo experience. Alan was very professional and honest about my F Type . The car is phenomenal as was Ultimo More
Found vehicle online. I was skeptical at first; however I communicated with dealer personnel, Carlos and Alan by email and phone. They were responsive and respectful of I was skeptical at first; however I communicated with dealer personnel, Carlos and Alan by email and phone. They were responsive and respectful of my concerns and questions. We came to an agreement on the terms and solidified it with a small deposit. They agreed to hold the car until I could arrange Air Line to see vehicle. I saw the car on a Wednesday, completed the transaction on Thursday. ULTIMO agreed to arrange the shipping too. I was getting on the plane to head home and got a call Thursday afternoon that the car would be picked up for transport Friday morning. Friday morning Carlos sent me all the transport information. I am 1700+ miles from ULTIMO and the car arrived Sunday morning. This worked out great. More
Buyer Beware, dealer sells damaged cars without disclosure. We aren't talking scratches and nicks, we are talking replacement body panels required. Inspect thoroughly and do not ship! $100k+ car disclosure. We aren't talking scratches and nicks, we are talking replacement body panels required. Inspect thoroughly and do not ship! $100k+ car, dealer response you bought it as is, 1 year old car, dealer response you bought it as is, proof parts of the car has been disassemble, dealer response you bought it as is. Car has less than 5k miles, you guessed it, you bought it as is. Dealer made verbal warranties to you about the top condition of the car during negotiations. Dealer response, you bought it as is, we didn't cause the damage our shipper did! Call them. Shipper documented the damage at pick up and Ultimo signed off on it!! I have had several luxury cars purchased and shipped from east coast and from the west. Never an issue. These guys, will fail to make disclosures, demand top dollar. More
Sham, shady, old school swarmy used car salesman and dealer. Broken contract. Failed promises. Sold me a car for payment in full, plus extended warranty in cash transaction. I asked for all paperwork, dealer. Broken contract. Failed promises. Sold me a car for payment in full, plus extended warranty in cash transaction. I asked for all paperwork, but the dealer never had the title. I believed them. Don’t fall for their BS. No response. No resolution. No title. More
After quite a bit of back and forth with Ben of Ultimo North Shore, we agreed to purchase a vehicle at the listing price and submit a deposit. A few hours later, Ultimo contacted us and informed us that s North Shore, we agreed to purchase a vehicle at the listing price and submit a deposit. A few hours later, Ultimo contacted us and informed us that someone else had come to look at the vehicle even though we had already agreed to purchase the vehicle and submit a deposit. Fast forward a few hours later, Ultimo calls us and informs us they will be selling the vehicle to the other buyer even though we agreed to buy the vehicle and submit a deposit 4 hours prior. The staff at Ultimo are highly unprofessional and will not hesitate on wasting your time. More