
Ultimo Motors North
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Found vehicle online. I was skeptical at first; however I communicated with dealer personnel, Carlos and Alan by email and phone. They were responsive and respectful of I was skeptical at first; however I communicated with dealer personnel, Carlos and Alan by email and phone. They were responsive and respectful of my concerns and questions. We came to an agreement on the terms and solidified it with a small deposit. They agreed to hold the car until I could arrange Air Line to see vehicle. I saw the car on a Wednesday, completed the transaction on Thursday. ULTIMO agreed to arrange the shipping too. I was getting on the plane to head home and got a call Thursday afternoon that the car would be picked up for transport Friday morning. Friday morning Carlos sent me all the transport information. I am 1700+ miles from ULTIMO and the car arrived Sunday morning. This worked out great. More
Buyer Beware, dealer sells damaged cars without disclosure. We aren't talking scratches and nicks, we are talking replacement body panels required. Inspect thoroughly and do not ship! $100k+ car disclosure. We aren't talking scratches and nicks, we are talking replacement body panels required. Inspect thoroughly and do not ship! $100k+ car, dealer response you bought it as is, 1 year old car, dealer response you bought it as is, proof parts of the car has been disassemble, dealer response you bought it as is. Car has less than 5k miles, you guessed it, you bought it as is. Dealer made verbal warranties to you about the top condition of the car during negotiations. Dealer response, you bought it as is, we didn't cause the damage our shipper did! Call them. Shipper documented the damage at pick up and Ultimo signed off on it!! I have had several luxury cars purchased and shipped from east coast and from the west. Never an issue. These guys, will fail to make disclosures, demand top dollar. More
Sham, shady, old school swarmy used car salesman and dealer. Broken contract. Failed promises. Sold me a car for payment in full, plus extended warranty in cash transaction. I asked for all paperwork, dealer. Broken contract. Failed promises. Sold me a car for payment in full, plus extended warranty in cash transaction. I asked for all paperwork, but the dealer never had the title. I believed them. Don’t fall for their BS. No response. No resolution. No title. More
After quite a bit of back and forth with Ben of Ultimo North Shore, we agreed to purchase a vehicle at the listing price and submit a deposit. A few hours later, Ultimo contacted us and informed us that s North Shore, we agreed to purchase a vehicle at the listing price and submit a deposit. A few hours later, Ultimo contacted us and informed us that someone else had come to look at the vehicle even though we had already agreed to purchase the vehicle and submit a deposit. Fast forward a few hours later, Ultimo calls us and informs us they will be selling the vehicle to the other buyer even though we agreed to buy the vehicle and submit a deposit 4 hours prior. The staff at Ultimo are highly unprofessional and will not hesitate on wasting your time. More
Highly unprofessional service. After agreeing to purchase a car from Ultimo North Shore at the listing price, they informed us that they would rather sell to a local buyer who came to look at the vehicle SEV a car from Ultimo North Shore at the listing price, they informed us that they would rather sell to a local buyer who came to look at the vehicle SEVERAL hours after we agreed to submit a deposit. I would not recommend purchasing from this location if you're not a local buyer as they will waste your time. More
I test drove a car and was still in the process of looking. I called the next week and the vehicle was still available. I wanted to schedule a dealer inspection and was told the Porsche dealers do not looking. I called the next week and the vehicle was still available. I wanted to schedule a dealer inspection and was told the Porsche dealers do not preform PPI's. I called the Porsche dealer and they do. I was then told that must have changed and it is the dealer's policy to not allow the vehicles more than 5 miles from their showroom. The recommended a performance shop that would do the inspection. I choose another and was told that is fine and I scheduled the appointment. I got a call the next day telling me the car was sold. I understand that they are in business to sell cars. I would have thought I would have been given the opportunity to make a decision before selling to another. More
Purchased a $100,000+ Tesla X 10 minutes after contacting Ultimo. The sale was fast, but service was mediocre. I have been bugging them for my title for 4 weeks now... they always say "we will look into it". Ultimo. The sale was fast, but service was mediocre. I have been bugging them for my title for 4 weeks now... they always say "we will look into it"... no return or follow up. NOW... my temp plate will expire tomorrow. Still nothing... except..." we will look into"... I expect white glove service .... got "hands off service"... love car...but service sucks. More
Scott was a thorough and pleasant in my transaction at ultimo. My trade in and purchase process was handled with ease and was flawless with multiple finance offers ultimo. My trade in and purchase process was handled with ease and was flawless with multiple finance offers More
Excellent customer service. I was looking for a car for my mom throughout almost a month of visits back and forth, Omar made sure I was taken care of. my mom throughout almost a month of visits back and forth, Omar made sure I was taken care of. More
I have put 300 miles on my car in one week! This car is new, without having to pay the new price. I love it! The no negotiation price was refreshing. But you can’t blame me for trying. And it was really a new, without having to pay the new price. I love it! The no negotiation price was refreshing. But you can’t blame me for trying. And it was really a great deal. The transaction was quick and easy. And they provided a very economical shipping company. The car arrived a few days later. I cleaned it up and have been driving it every chance I get. More