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Umansky Chevrolet - Service Center

Milwaukee, WI

4.4
1,855 Reviews
Call Service Center (414) 228-6200

1,855 Reviews of Umansky Chevrolet - Service Center

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December 08, 2022

They don’t follow up well bought a truck something went wrong with it before I left, I took it in to get fixed told me they had to order the part never heard from them again More

by Tmadneveragain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Papenthien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergey Kramarchuk, Mike Kemp
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Dec 12, 2022 -

Umansky Chevrolet responded

I am not pleased to hear of the incident you have described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

December 06, 2022

I already did a survey about Andrew and I was very pleased with their service and I will buy from them if I need another car More

by ELLA.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Oberdorf
Report | Print
Dec 08, 2022 -

Umansky Chevrolet responded

I appreciate you for letting others know about your experience, Ella! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Rivas General Sales Manager m.rivas@trustandrew.com 414-228-6200

December 05, 2022

As always, the friendly help from Chevy’s staff made my day! Thank You for being here for us ! Happy Holdiays! More

by jah
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
Report | Print
Dec 07, 2022 -

Umansky Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

December 02, 2022

They were detailed and able to explain what was going on with my vehicle thanks More

by KLHARRIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
Report | Print
Dec 05, 2022 -

Umansky Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

December 01, 2022

Andrew Chevrolet provided great service and I will continue to get my cars serviced here. More

by kamia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
Report | Print
Dec 02, 2022 -

Umansky Chevrolet responded

We appreciate your input, Kamia. We're glad to hear that you are consistently impressed with the service we offer here at Andrew Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 29, 2022

Prompt friendly professional service. Service performed was well done. Vehicle well taken care of. Courtesy rides were greatly appreciated. More

by TF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob (Courtesy Driver) and ??? (Forgot name) , Joel Turner
Report | Print
Nov 29, 2022 -

TF responded

Thanks for the excellent service and support.

November 26, 2022

Awful left my car smelling bad they did not complete the sunroof and it’s falling apart More

by Drea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Turner
Report | Print
Nov 29, 2022 -

Umansky Chevrolet responded

Drea, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Andrew Chevrolet does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Mike Rivas General Sales Manager m.rivas@trustandrew.com 414-228-6200

November 24, 2022

Thanks to Tony Dorsey and the team. Thay got my son car up and after sitting for 4 years. More

by cburris4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk, Tony Dorsey, Lisa Olson, Tyrone Whitemore, Joel Turner
Report | Print
Nov 25, 2022 -

Umansky Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Andrew Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 22, 2022

The service department is the only good thing about this dealership. I've worked with Sergey for maybe 10yrs now and I've always been satisfied. The collision department, on the other hand, is absolutely 1 More

by HAZINA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Sinclair, Neal Fiesler, Sergey Kramarchuk, David Luedke, Joel Turner
Report | Print
Nov 25, 2022 -

Umansky Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Kevin Burgher General Manager k.burgher@trustandrew.com 414-228- 6200

November 22, 2022

Mike K. Came through again for me and got me scheduled for my oil change at the last minute. And the advisor was very accommodating as well! Can't say enough More

by Louis guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk, Mike Kemp
Report | Print
Nov 23, 2022 -

Umansky Chevrolet responded

Thank you so much for this excellent feedback, Louis! Sincerely, Kevin Burgher General Manager k.burgher@trustandrew.com 414-228- 6200

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