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Umansky Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,725 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,725 reviews

July 03, 2023

My service person is excellent! Responsive, communicative, very professional and patient. He does whatever he can to make service run smoothly. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
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Jul 05, 2023 -

Umansky Toyota responded

Hello Susan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

July 03, 2023

Emmanuel was prompt respectful professional great service John Endisch was very rude unprofessional aggressive argumentative he need to seek mental help service More

by LYNETTEGREEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
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Jul 05, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 06, 2023 -

Umansky Toyota responded

Hello Lynette, thank you for taking the time to leave us a review. We apologize for the lack of customer service, and we will be speaking with our staff to assure this does not happen again. Thank you for choosing Andrew Toyota!

July 02, 2023

Same as before same as before same as before same as before same as before More

by caplee68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Report | Print
Jul 05, 2023 -

Umansky Toyota responded

Hello, thank you for the positive rating! We're thrilled to hear about your positive experience with us. Your satisfaction is our utmost priority, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again soon.

July 01, 2023

Pleasant, courteous staff. Welcome questions. Willing to explain recommendations and rationale for them. Estimations of time and costs for service accurate. More

by GBruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Report | Print
Jul 05, 2023 -

Umansky Toyota responded

Hello, we're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

July 01, 2023

My dream CAR LOVE IT. ........GREAT ❤👌THANK U ANTHONY AND ANDREW TOYOTA. FOR HELPING ME More

by TARLA.MARSHALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jul 05, 2023 -

Umansky Toyota responded

Hello, we couldn’t be happier that Anthony provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you for choosing Andrew Toyota!

July 01, 2023

Service was great and personal. Communication went well to complete paperwork necessary to complete transaction. More

by BARB.ONEIL
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Coroian
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Jul 05, 2023 -

Umansky Toyota responded

Hello Barb, thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

June 30, 2023

I received great information about my new car. I received great information about my new More

by caplee68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
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Jul 05, 2023 -

Umansky Toyota responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 30, 2023

Always responsive. Great service, great repairs. Very courteous and attentive staff. They give accurate advice at every step of the way. More

by druidmary1809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Good
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Jul 05, 2023 -

Umansky Toyota responded

Hello, thank you for this fantastic feedback! It brings us so much pride to see that our team exceeded your expectations with their high-quality service and attention to detail. We will be sure to let everyone know their hard work was appreciated, and we hope you have a wonderful rest of your day!

June 30, 2023

Shared details that were very helpful. Helped me with great information specific to my situation. More

by caplee68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Williams, Jessi Cliffer
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Jul 05, 2023 -

Umansky Toyota responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 29, 2023

Been taking my cars to Andrew for at least 15 years. I think their service and customer service is among the best. It is very apparent that they value customer service. They have long time employees and More

by k.rebholz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
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Jun 30, 2023 -

Umansky Toyota responded

Hi there, we really appreciate your loyalty with us, we are really grateful and we will continue to provide the best customer service to everyone. Thank you for trusting Andrew Toyota for 15 meaningful years! If there is ever anything else we can assist you with, please don't hesitate to reach out to us. Have a wonderful day!

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