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Umansky Toyota

Milwaukee, WI

4.7
6,727 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,727 reviews

May 16, 2023

Very good service. Especially like the video walk around underneath my vehicle that the tech did parentheses Norm. More

by GAYLEMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Ferrigno
May 17, 2023 -

Umansky Toyota responded

Hello, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2023

I appreciate that I don’t have to worry about repairs… the waiting area is neat and clean…definitely a well-oiled machine. Thanks! More

by Fletcher.donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
May 17, 2023 -

Umansky Toyota responded

Hello, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2023

The staff was Professional, friendly and completed the job., explaining the problem and what their solution ws More

by l.gaalaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
May 17, 2023 -

Umansky Toyota responded

Hello, Thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

May 16, 2023

When I purchased the car I was told I had two free oil changes. I had one done several months ago but when I went to get the second one they said I didn't have any left and I had to pay for it. Also, I as More

by EHARRAHY@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John Ferrigno, John Ferrigno
May 17, 2023 -

Umansky Toyota responded

Hello, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to Allen Good Service Manager at 414-228-1450 at your earliest convenience so we can understand your situation better in order to try and turn your experience around.

May 16, 2023

THANKS Marc! You did an excellent job assisting me in getting my new car. You always kept me updated, and were very helpful, knowledgeable, and thorough through More

by MATTCRAFT03
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Umansky Toyota responded

Hello, We couldn’t be happier that Marc provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you for choosing

May 15, 2023

Mike was very helpful and accommodating as were both of the courtesy drivers. Everyone I came in contact with were pleasant and helpful. More

by fskaros
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
May 15, 2023 -

Umansky Toyota responded

Hello, Thank you for your kind words about Mike and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2023

Jessi was great to work with. She was very knowledgeable about the Toyota and is an accomplished salesperson in the short time she has been there. She went out of her way to be su More

by Volleygirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Williams, Jessi Cliffer
May 15, 2023 -

Umansky Toyota responded

Hello, Thank you so much for your praise and kind comments about Jessi! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

May 13, 2023

Gabriela is helpful kind understanding and very much of. A great salesman who is helpful and knowledgeable on what I need and can afford goes beyond and that means a lot More

by FF3776
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel, Michael Oppermann
May 15, 2023 -

Umansky Toyota responded

Hello, We couldn’t be happier that Gabriela provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you for choosing Andrew Toyota!

May 13, 2023

Great service. David was very pleasant and easy to work with. He communicated well and got back to me promptly! More

by EYRN41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Leveritt
May 15, 2023 -

Umansky Toyota responded

Hello, Thank you so much for your praise and kind comments about David! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

May 12, 2023

Great customer service fast and they offer the shuttle if need to drop it off ..5💫 More

by RCLAYBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The front desk in the service department
May 15, 2023 -

Umansky Toyota responded

Hello, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

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