Umansky Toyota

Worked with Jessi from Andrew Toyota. I’m from another state, buying a car for the first time and the experience was amazing. Jessi went out of her way to make sure I was fully informed o I’m from another state, buying a car for the first time and the experience was amazing. Jessi went out of her way to make sure I was fully informed on everything and helped make this situation the best that it could given that everything was done via text and phone. She even FaceTimed me to make sure that I was present when the car was being shipped to me. Amazing customer service and would definitely recommend you go to her directly. More

Very helpful Friendly knowledgeable people, they make sure that I stay up-to-date with the services needed to maintain my vehicle and I greatly appreciate it. sure that I stay up-to-date with the services needed to maintain my vehicle and I greatly appreciate it. More

Professional, friendly service. Steve was very attentive, and kept us well informed throughout the process. Thank you! Steve was very attentive, and kept us well informed throughout the process. Thank you! More

I bring my SUV to Andrew Toyota for service and mechanical issues and I appreciate the service. However my disconnect is that every time I bring it there another issue is discovered, I do want to k mechanical issues and I appreciate the service. However my disconnect is that every time I bring it there another issue is discovered, I do want to know if there are problems but one would think it would have been discovered the previous time. 3 month after I replaced my rear wiper, I was told it needed to be replaced, but there were no streaks and the blade wiped all rain and moisture away. Recently I brought my car in with working front blades but when I left the right blade was split, I don’t know what happened because they were working when I brought my car in it was a snowy day. I had a confrontation with Mike in service because I was disappointed that all of a sudden I have a light out on my plates and it may cost over $90 because a bulb was out, a screw appears to be rusted and it might need a hole drilled in it. Mike forwarded my call to Allen without the curtesy of saying “hang on while I connect you with the service manager”. I clearly understand wear and tear but these things they find seem to just be a result of someone wanting to charge astronomical prices for simple jobs. I had it appraised by a body shop which gave me a price of $25 plus the cost of the bulb, that’s only if drilling is needed. Last year I was quoted a price of $3,000 + dollars for needed service but even after ordering the parts and labor at a prominent large mechanic shop here in Milwaukee with over 4 locations I was only out of 1,100 dollars. I was quoted $ 1,200 for replacement tires at Andrew Toyota but was able to buy 4 top of the line brand new Goodyear tires for $540 on sale. The prices at Andrew Toyota are astronomical which leads me to go elsewhere to have the service rendered. Prices at Andrew was very high before Covid-19 and the inflated prices we’ve seen in the last year I wonder if there is room for improvement because I’d rather have Toyota experts service my Toyota. More

The staff are polite and helpful and answer my questions. The service has always been very good. The service has always been very good. More

Great service as far as the car Children’s play area needs new toys and thorough cleaning needs new toys and thorough cleaning More

You have usually been straight with me and willing to tell me the situation . Last time I was there a service rep saw that my tail light was off and so he fixed it right there and then . Very pleasant . tell me the situation . Last time I was there a service rep saw that my tail light was off and so he fixed it right there and then . Very pleasant . More

Helpful on my initial call about getting my car towed all the way through service process. John F called to get symptoms of problem and then kept me updated on what the problem was. While car was in took car the way through service process. John F called to get symptoms of problem and then kept me updated on what the problem was. While car was in took care of other needed items. Car drives great! More

Very good service. . Great people. Good salesperson. I found the experience to be very positive, . Great people. Good salesperson. I found the experience to be very positive, More