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Umansky Toyota

Milwaukee, WI

4.7
6,721 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,721 reviews

August 22, 2024

The team there took the time to explain the service needs and answer questions. Plus, the personalized video walkthrough was great. More

by deme0068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cicero
Aug 23, 2024 -

Umansky Toyota responded

Thank you for your positive feedback! We're thrilled to hear that our team took the time to explain the service needs and answer your questions. It's wonderful to know you found the personalized video walkthrough helpful. We appreciate your kind words and look forward to serving you again!

August 22, 2024

Excellent Dealership! ! Both the sales and delivery process was seamless. Would highly recommend this dealership!! More

by feltr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Coroian, Kevin Burgher
Aug 23, 2024 -

Umansky Toyota responded

Thank you for your fantastic review! We're delighted to hear that both the sales and delivery processes were seamless for you. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

August 21, 2024

Outstanding customer service and expertise of mechanics. Knowledgeable staff who are friendly. Waiting area was clean. More

by robertsonsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Hernandez
Aug 22, 2024 -

Umansky Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced outstanding customer service and appreciated the expertise of our mechanics. It’s great to know that our staff’s knowledge and friendliness made a positive impact and that you found our waiting area clean. We look forward to serving you again in the future!

August 19, 2024

I found the overall service during my used car purchase to be very professional and efficient. That included my relationship with salesman Marc Brandofina. More

by thochstatter20
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Umansky Toyota responded

Thank you for sharing your experience! We're thrilled to hear that you found our service professional and efficient, and that Marc Brandofina made a positive impact on your purchase. If you need any further assistance or have questions in the future, don’t hesitate to reach out. Enjoy your new car!

August 18, 2024

Very helpful from start to finish, showed me lots of options and highlighted the features we were looking for. Thanks Marc! More

by kristinarcolgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Umansky Toyota responded

Thank you for your kind words, Kristina! We're glad to hear that Marc was able to assist you in finding the right options and features. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new vehicle!

August 17, 2024

Very great service and informative. . The length of service lasted one hour with keeping me informed. More

by MWHCO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon, Andrew C. Schlesinger, Willie Willett, Allen Good, Jeff Allen, Jacob Windom
Aug 21, 2024 -

Umansky Toyota responded

Thank you for your feedback! We're pleased to hear that you found our service both informative and efficient. Keeping you updated throughout the process is important to us. If you need anything else, just let us know!

August 16, 2024

Bought a used car(5 weeks ago) and could never have picked a better place. My 9 year old Toyota is in a very good condition. More

by ISAACENYOGOI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David,Leveritt
Aug 21, 2024 -

Umansky Toyota responded

Thank you for your kind words! We’re delighted to hear that your Toyota is in great condition and that you had a positive experience with us. If you need anything in the future, don’t hesitate to reach out!

August 15, 2024

The two service reps, Lety and Cody have been very helpful. Answered all questions and gollowrd thru with rverything they promised. More

by Martin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lety, Cody Wagner
Aug 16, 2024 -

Umansky Toyota responded

Thank you for your feedback, Martin! We’re pleased to hear that Lety and Cody provided excellent service and followed through on their promises. We appreciate your kind words and look forward to assisting you in the future!

August 15, 2024

Jessi was very pleasant and helpful during my experience purchasing my Camry. Her knowledge and costumer service care was much appreciated. More

by Taylor-t
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
Aug 16, 2024 -

Umansky Toyota responded

Thank you, Taylor! We're glad Jessi could assist you with your Camry purchase. If you need anything else, don't hesitate to reach out.

August 14, 2024

Very friendly and helpful explained everything in detail. Would be happy to go to him again. More

by patmcfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Aug 15, 2024 -

Umansky Toyota responded

Thank you for your feedback, Pat! We're glad to hear you had a positive experience. We look forward to assisting you again in the future.

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