Umansky Toyota

Michael Oppermann the sales manager and Willie Willett in service are the best! Always a great experience. I can’t thank you guys enough for years of awesome sales and service! service are the best! Always a great experience. I can’t thank you guys enough for years of awesome sales and service! More

I enjoy coming here. Making appointments is usually done in a breeze, and I just bring the car into the garage, a representative comes over with a clipboard and writes down the mileage and stuff, then you h in a breeze, and I just bring the car into the garage, a representative comes over with a clipboard and writes down the mileage and stuff, then you head over to the kiosk and sign some papers OKing them doing service on your car. After that, you can either wait in the waiting room or go home if you have your own ride, or ask them to give you a ride home. They will drop you off and pick you up at whatever location so long as it's not unreasonably far. I've used their pickup/drop off service and the drivers are super nice and very courteous. I've also waited at the lounge. I usually bring some snacks to munch on while I wait. They have coffee/soda/water/tea/hot chocolate stations so you can get any drink you need. But you have to pay for snacks if you're feeling like munching on something. So I just bring my own. The lounge has chairs and little coffee tables and a TV. The remote is usually around somewhere, so feel free to change the station. I usually bring my iPad so I don't need the TV. There's also a children's playstation and a small work station with 2 partitioned desks. I haven't been inside since the lounge is usually empty enough and it's not too loud. There are also cafe style tables and chairs just outside the lounge. It's on the show floor but it's still pretty nice here. So after about an hour, the rep will come over and find you, and explain what was done, go over the 20-point inspection, and give you any recommendations if more service is needed. Nothing is enforced, so you can decide later if you want more service. After that, they go back and come back again when the car is all ready. The you walk over to the cashier and pay, and your car is waiting for you at the garage. They used to always give you complementary car washes, but now you have to ask them for one if you want one. Still complementary. I forgot to ask today so I didn't get one. If you have any questions, the representatives will usually go in detail and explain very well. Willie always explain things so I understand the problem. And I'm your average ol' Asian lady (though I think I drive better than the stereotype). John F was also super thorough with his explanations, despite the page long list of issues I had to deal with (my car was at 115K miles at the last visit). Thanks guys! More

Always work with Dan when my car needs service and he takes care of me! My new highlander needed warranty work done and he got me in right away. takes care of me! My new highlander needed warranty work done and he got me in right away. More

Extra effort into roping you into services prior to need. Very disappointed, but that’s their job and how they are instructed to do their job. Very disappointed, but that’s their job and how they are instructed to do their job. More

Service level is inconsistent from one appointment to another. I use this place for oil change and tire rotation mostly for over decade. I always waite and waiting time getting longer and longer. I had t another. I use this place for oil change and tire rotation mostly for over decade. I always waite and waiting time getting longer and longer. I had to wait 2 hours once for 30 min work. Before at least they washed car, not anymore More

We just moved here from another state and had a Great Experience. Marc Brandofina is Awesome at what he does. One of the best if not the best Sales Person we have dealt with. Excellent Communications an Experience. Marc Brandofina is Awesome at what he does. One of the best if not the best Sales Person we have dealt with. Excellent Communications and People Skills. Was with us every step of the way in purchasing and financing our new Toyota Rev4 Hybrid. Will definitely recommend to all our friends. Our Experience with everyone who took care of us in Andrew Toyota was Great!! 10/10 Dealership!!! More

Dealer said I needed new battery.. I tested it. Voltage is great. Battery less than 2 treats old. Dealer continues to recommend services not needed. Battery tested with a digital multimeter. 90 minutes is great. Battery less than 2 treats old. Dealer continues to recommend services not needed. Battery tested with a digital multimeter. 90 minutes to long for oil change. 60 minutes would be much better. Better scheduling needed. More

Willy is very professional. Quick in and out. I wish the car wash worked again. For what I paid, a car wash would have been nice. car wash worked again. For what I paid, a car wash would have been nice. More

Always treated well and happy to see the same faces working there. Great service department. Willie always remembers my name and my car. I trust his opinions. working there. Great service department. Willie always remembers my name and my car. I trust his opinions. More

We bought our car here. When it comes time to service it, Andrew always communicates with us to keep us on target. Always courteous, & professional. Out in timely fashion. Andrew always communicates with us to keep us on target. Always courteous, & professional. Out in timely fashion. More