Back

Umansky Toyota

Milwaukee, WI

4.7
6,728 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
Contact Dealership

1620 West Silver Spring Drive

Milwaukee, WI

53209

Directions

By Type

Showing 6,728 reviews

September 04, 2021

Extra effort into roping you into services prior to need. Very disappointed, but that’s their job and how they are instructed to do their job. More

by SAMMADRACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
Sep 21, 2021 -

Umansky Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Allen Good, Service Manager

September 04, 2021

Service level is inconsistent from one appointment to another. I use this place for oil change and tire rotation mostly for over decade. I always waite and waiting time getting longer and longer. I had t More

by Yr1869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Sep 06, 2021 -

Umansky Toyota responded

Thank you for your business and this review. We're sorry to hear that you weren't fully satisfied with your recent experience and apologize for the long wait. We hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service. Customer Service is Our Passion Allen Good, Service Manager

September 03, 2021

We just moved here from another state and had a Great Experience. Marc Brandofina is Awesome at what he does. One of the best if not the best Sales Person we have dealt with. Excellent Communications an More

by nicavol
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Williams
Jul 01, 2024 -

Umansky Toyota responded

It's great to hear that Marc were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Toyota Rav4 Hybrid! Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

September 02, 2021

Dealer said I needed new battery.. I tested it. Voltage is great. Battery less than 2 treats old. Dealer continues to recommend services not needed. Battery tested with a digital multimeter. 90 minutes More

by PSTARK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other
Sep 19, 2021 -

Umansky Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Allen Good, Service Manager

September 01, 2021

We bought our car here. When it comes time to service it, Andrew always communicates with us to keep us on target. Always courteous, & professional. Out in timely fashion. More

by MILDRIAKILGORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic, John Endisch
Sep 02, 2021 -

Umansky Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Andrew and our team, and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Allen Good, Service Manager

September 01, 2021

Willy is very professional. Quick in and out. I wish the car wash worked again. For what I paid, a car wash would have been nice. More

by JMMKLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Sep 01, 2021 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

September 01, 2021

Always treated well and happy to see the same faces working there. Great service department. Willie always remembers my name and my car. I trust his opinions. More

by krlandowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Mike Schmidt
Sep 02, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

August 31, 2021

I sent this email last Thursday after sending an initial complaint last Tuesday. I have yet to receive an emailed response: Sir/Ma’am, When filling out your contact page, on 08/24/21 at approximately More

by james.comfort82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Willett
Sep 17, 2021 -

Umansky Toyota responded

Thank you for this feedback, James, and we're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Allen Good, Service Manager

August 31, 2021

Very satisfied with the service and the workers are good with explaining everything.thank you thank you for transportation service.vefy friendly caring people there. More

by Masterjohnlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Najwa Muna, Stacy Hernandez, Jacob Windom, LINA SCHMOLDT
Sep 01, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

August 30, 2021

Andy and Aidan were great to work with after initial issue. They communicated and delivered on a great car during these trying times when autos are in short supply. Would definitely work again with th More

by Tpete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew C. Schlesinger, Cristian Coroian, Aidan Duran
Aug 30, 2021 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear Andy and Aidan were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

...
283
...