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Umansky Toyota

Milwaukee, WI

4.7
6,727 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,727 reviews

August 18, 2021

they helped me with my issue right away assuring me everything was ok. they were professional and treated me well. he even gave me an estimate on something I might have done in the future. More

by B.BR80
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, A Few Of Our Toyota Certified Techs
Aug 18, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

August 17, 2021

Tj was great to work with. My car was damaged in a hit and run. I just picked it up and it looks great!! Thanks More

by tlbruski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj, A Few Of Our Toyota Certified Techs
Aug 18, 2021 -

Umansky Toyota responded

It's great to hear that TJ was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

August 17, 2021

Great service. I was grateful for the car was also. Enjoyed the wait and the waiting room with snacks and also your friendly staff & TV More

by JMCCUE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Aug 18, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

August 16, 2021

The people were really friendly and patient with me. I didn't know what kind of car I wanted but I knew I wanted something really nice. They made sure I was happy with the car I chose. More

by Sonyah37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burbach, Steve Wallin
Aug 17, 2021 -

Umansky Toyota responded

Thank you, Sonyah, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Andrew Toyota are glad to have you as a customer. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

August 15, 2021

(1) Car wash not done, Mike told car wash is broken and so dealership have stopped providing car wash facility. (2) Cookies out of stock when asked to Mike. (3) When I stood in front of the service Manag More

by SKINDLOSKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zeljko Blagic
Sep 01, 2021 -

Umansky Toyota responded

Thank you for bringing these issues to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Allen Good, Service Manager

August 14, 2021

Work done is probably solid, price is a little high . Big complaint: The inside of my car is always super dusty when I get it back. Console is caked and nasty. More

by JOSHEA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Aug 16, 2021 -

Umansky Toyota responded

Thank you for your honest feedback. Quality customer service is always our number one priority, and we're sorry that we failed to meet your expectations. We will share your comments with the team, and please don't hesitate to reach out if you would like to discuss this in more detail. Thank you for choosing Andrew Toyota, we hope you will give us another opportunity to serve you! Customer Service is Our Passion Allen Good, Service Manager

August 14, 2021

Courteous demeanor, attention to detail, everything up front. Have been bringing my Prius in for service for many years. Would never consider having anyone else service it. More

by HerbQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs, John Ferrigno
Aug 16, 2021 -

Umansky Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

August 12, 2021

Courtesy Good car orientation Well answered all Courtesy Good car orientation Well answered all questions Making sure customer is satisfied with car operations Financing Warranty And sales More

by M.AliChoiceoil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan Duran
Aug 12, 2021 -

Umansky Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

August 12, 2021

Jessi was wonderful! She took us through the vehicle buying process in a non pressured way and answered all our questions in a timely and thorough manner. Dealership was relaxing to be at and all the p More

by PIKECPR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessi, Michael Oppermann, Cristian Coroian, Brian Gunther
Jul 01, 2024 -

Umansky Toyota responded

Thank you for taking the time to write this review and let us know how Jessi and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Andrew Toyota are glad to have you as a customer. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

August 11, 2021

I was able to get an appointment for routine yearly/10,000 mile oil change and tire rotation almost immediately. A small sound from somewhere in the front end, often a challenging problem to dia More

by Davidogren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Aug 12, 2021 -

Umansky Toyota responded

Thank you so much for your kind words for Cody and our service team, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

Aug 12, 2021 -

Davidogren responded

😎

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