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Umansky Toyota

Milwaukee, WI

4.7
6,721 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,721 reviews

August 14, 2021

Work done is probably solid, price is a little high . Big complaint: The inside of my car is always super dusty when I get it back. Console is caked and nasty. More

by JOSHEA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Aug 16, 2021 -

Umansky Toyota responded

Thank you for your honest feedback. Quality customer service is always our number one priority, and we're sorry that we failed to meet your expectations. We will share your comments with the team, and please don't hesitate to reach out if you would like to discuss this in more detail. Thank you for choosing Andrew Toyota, we hope you will give us another opportunity to serve you! Customer Service is Our Passion Allen Good, Service Manager

August 12, 2021

Jessi was wonderful! She took us through the vehicle buying process in a non pressured way and answered all our questions in a timely and thorough manner. Dealership was relaxing to be at and all the p More

by PIKECPR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessi, Michael Oppermann, Cristian Coroian, Brian Gunther
Jul 01, 2024 -

Umansky Toyota responded

Thank you for taking the time to write this review and let us know how Jessi and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Andrew Toyota are glad to have you as a customer. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

August 12, 2021

Courtesy Good car orientation Well answered all Courtesy Good car orientation Well answered all questions Making sure customer is satisfied with car operations Financing Warranty And sales More

by M.AliChoiceoil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan Duran
Aug 12, 2021 -

Umansky Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

August 11, 2021

I was able to get an appointment for routine yearly/10,000 mile oil change and tire rotation almost immediately. A small sound from somewhere in the front end, often a challenging problem to dia More

by Davidogren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Aug 12, 2021 -

Umansky Toyota responded

Thank you so much for your kind words for Cody and our service team, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

Aug 12, 2021 -

Davidogren responded

😎

August 10, 2021

We have had a long standing relationship with Andrew Toyota on Silver Spring Avenue and they do not disappoint. The quality of their cars have always been excellent and the sales people have worked wit More

by DIANA5876
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon, Brian Gunther
Aug 10, 2021 -

Umansky Toyota responded

Thank you so much, Diana, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

August 10, 2021

All of my concerns were addressed. People were kind, courteous, flexible, and accommodating. I now feel confident about my car's maintenance, performance ability, and safety. More

by Martha3636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Aug 10, 2021 -

Umansky Toyota responded

Thank you for taking the time, Martha, to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

August 09, 2021

The service is prompt, efficient, friendly, professional, honest, fair and thorough. The waiting environment is clean, uplifting healthy and hospitable. The free shuttle service from home to Andrew and bac More

by Barb D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Aug 09, 2021 -

Umansky Toyota responded

Thank you for taking the time to leave us this fantastic five-star review, Barb! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

August 09, 2021

Best group of people who work hard to help you! I decided to buy the truck I was going to to look at! Will recommend them to all of my friends! More

by jay_jones2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Akhahon, Christopher Williams
Jul 01, 2024 -

Umansky Toyota responded

Congratulations on your new truck, Jay! We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

August 09, 2021

I was very impressed. The salesman mark was very helpful. Also the finance manager.thank you again for the great service and your attention to detail. More

by Pete bal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Williams
Aug 09, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review, Pete! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mark to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Congratulations on your new purchase, Pete. Customer Service is Our Passion Allen Good, Service Manager

August 05, 2021

Andrews Toyota provides professional, polite, service with no price surprises. The facilities are clean and well-organized, with amenities for customers. The work is done as specified. I have been a cu More

by ELIZABETH.BROWNDEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Good
Aug 05, 2021 -

Umansky Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

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