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Umansky Toyota

Milwaukee, WI

4.7
6,721 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,721 reviews

August 01, 2021

Everyone was friendly and helpful. The process felt simple. They answered all of my questions and were very accommodating. It was a very productive day. More

by DJENAKP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 31, 2021

Abandoned nearby Lexus dealer several years ago. Andrew service is much better, attitude significantly better, quality of work and service managers are significantly better. Willie Willets represents the More

by INGRAGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Cody Wagner
Aug 01, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

July 30, 2021

The people who work there, especially Marc, are extremely friendly. They did not keep me waiting too long and did everything I expected them to do! More

by ROSEDENTICE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Williams
Jul 01, 2024 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 30, 2021

John Endisch rocks! He is our go-to service person, and he has gotten to know us as people as well as our cars! We appreciate his dedication and personable approach! More

by Michelle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jul 30, 2021 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

July 30, 2021

Charles provided us a very good support and Andrew Toyota was a excellent service provider. Service was fast and friendly, professional staff and service was provided. More

by Nuwan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear Andrew was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 29, 2021

Im pretty upset that I got a car from them and withing 24 hrs i needed to get a new battery, caps not put back on, fluids spilling out, wipers not secured and no one called me back. They were more than avail More

by GTIDUBGIRL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Butcher, A Few Of Our Toyota Certified Techs
Aug 12, 2021 -

Umansky Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact one of us directly or let us know the best way to contact you and we will reach out. Kevin Burgher, General Manager 414-509-1450

July 29, 2021

Wonderful people to work with. Ask if need any snacks or water is great offering that they do. Definitely would recommend to friends and family or anyone in search of a car. More

by EPIPHANYXYANG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
Jul 30, 2021 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 29, 2021

Fantastic customer service from Aidan and Kacey, made the whole process easy and helped us find the best vehicle for my family. Can’t thank them enough. More

by ALEXARZNA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan Duran, Kacey Glocksine
Jul 29, 2021 -

Umansky Toyota responded

Alexa, Congratulations on your new vehicle! We are so glad that Aidan and Kacey had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 29, 2021

Excellent service manager. Everything promises fulfilled on time had oil/lube. Called back for pArts dept twice to get tire replacement quote. No answer. Finally got to my previous service rep and was handl More

by Theglide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, Jacob Windom
Jul 29, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We will be sure to share your comments with our team. We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

July 28, 2021

I alwayz enjoy going here cos they take good care of your car and give you the best service your car requires..they good at what they do..thank you More

by GEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Cody Wagner
Jul 29, 2021 -

Umansky Toyota responded

George, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

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