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Umansky Toyota

Milwaukee, WI

4.7
6,721 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,721 reviews

July 28, 2021

Marc Brandofina was great to work with on the purchase of my 2021 Toyota Tundra SR5 and getting my options for the truck! Thanks Marc More

by jay_jones2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Williams
Jul 01, 2024 -

Umansky Toyota responded

Jay, Thank you so much for your wonderful review! We are thrilled that Marc had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new 2021 Toyota Tundra SR5, and we thank you for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 27, 2021

The dealership was terrific. We live out of town so communication was important. They made the car buying experience enjoyable and easy. We will be back and recommend them to friends and family. More

by p16325
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Umansky Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 27, 2021

I have a question? Protection plan not wanted and salesmen working to remove scratches. The salesman at Andrew Toyota is Kurt pulos. I need to get this problem resolved. Thank you very much. More

by robnodoubt@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman not listed
Aug 13, 2021 -

Umansky Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 26, 2021

This Dealership provides good customer relationship service. Communication by the Service Advisors and the Managers is pro-active, and this goes a long way to resolve issues. More

by Genevievevassell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, Cody Wagner, LINA SCHMOLDT
Jul 26, 2021 -

Umansky Toyota responded

Genevieve, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

July 26, 2021

Shawn made sure I know my way around the vehicle. He also made sure the vehicle was clean before I done the test drive. He is the best More

by VIBEREDROSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gunther
Jul 26, 2021 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 26, 2021

Service was completed timely. Technician explained recommended services, cost and time needed to complete clearly. Areas were clean and orderly and transportation service was appreciated. More

by RBEMBENEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Jul 26, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with John and our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

July 25, 2021

Very clean establishment, staff was very friendly. They were the only dealership that could get the truck i wanted so that was essentially why i traveled the distance i did to do business there. More

by SMARTINAROUND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gunther, Matt Riffel
Jul 25, 2021 -

Umansky Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 24, 2021

The staff is very knowledgeable and friendly. Their experience and knowledge show when they are explaining problems to customers. Their honesty is appreciated. Great service. More

by Greg from Milwaukee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, Cody Wagner
Jul 25, 2021 -

Umansky Toyota responded

Greg, thank you so much for choosing Andrew Toyota! Please let us know if we can be of any more assistance! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 24, 2021

Service was great.. I was informed of progress and was in and out in a reasonable amount of time! Everyone was pleasant and professional from Dan Rogers to the receptionist. More

by MEFLORAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist , Dan Rogers
Jul 25, 2021 -

Umansky Toyota responded

Thank you for choosing Andrew Toyota,. Your feedback and rating mean a lot to us. We're glad Dan was able to help, and we hope to see you again! Customer Service is Our Passion Allen Good, Service Manager

July 22, 2021

John Ferrigno is knowledgeable and the best service tech! My son took his car in for the first time and was treated with respect and was told how to keep his car in great shape! More

by NFREEMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Jul 22, 2021 -

Umansky Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your son's excellent experience here at Andrew Toyota. Thank you for your business. Customer Service is Our Passion Allen Good, Service Manager

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