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Umansky Toyota

Milwaukee, WI

4.7
6,727 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,727 reviews

July 12, 2021

The staff was very knowledgeable, friendly and fast. They didn't try to upset me on services I did not need or scare me into spending extra money More

by JTBEHNKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, Mike Schmidt
Jul 12, 2021 -

Umansky Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

July 12, 2021

They playing game with my rim & tire protection. They put me thru to many loops so I can’t use it.and I need a new rite More

by Brian Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic, Cody Wagner
July 12, 2021

Marc is great with communication, response quickly with emails, and I trust him. He has been very helpful with my second vehicle. Thank you again. More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Umansky Toyota responded

Thank you, Jake! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We're thrilled that you found your experience with Marc to be a positive one. Thank you for choosing Andrew Toyota. Congratulations on your new vehicle, Jake. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 11, 2021

My experiences at andrew toyota have been above average in all areas of customer service! Iv been coming to them since my toyota was purchased there in 2013. I am confident in their ability to analyze and More

by Jalangston56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, John Ferrigno, LINA SCHMOLDT
Jul 12, 2021 -

Umansky Toyota responded

Thank you for choosing Andrew Toyota! We appreciate you taking the time to leave us your feedback. We're glad we've been able to help over the years, and we hope to see you again! Customer Service is Our Passion Allen Good, Service Manager

July 11, 2021

No pressure to fix things that I can do myself, like replace lights or cabin air filter. I like that I get a list of recommendations. More

by MRBILLMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Jul 12, 2021 -

Umansky Toyota responded

We appreciate your business, and our team looks forward to serving you again soon! Thank you for taking the time to leave us a great review. Customer Service is Our Passion Allen Good, Service Manager

July 10, 2021

It’s good, would for sure come again if I ever need another car! If you need help and honesty go to Jimmy V! Best salesman there is. More

by Lue v.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier
Jul 10, 2021 -

Umansky Toyota responded

Thank you so much for taking the time to share your feedback with us, Lue! We are delighted to learn about your positive experience with James and will be sure to let him know. We appreciate your recommendation and look forward to working with you in the future! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 10, 2021

They corrected there mistake at no cost to me and oil change prices better than other dealers. Friendly service and nice waiting room to sit in. More

by Tahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jul 10, 2021 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience with Andrew Toyota! We truly appreciate your business and the opportunity to make things right. Please let us know if there's anything else we can do for you! Customer Service is Our Passion Allen Good, Service Manager

July 09, 2021

We have been happy customers since at least 2003, when Pete still worked in the sales department. We have appreciated the thoughtful attention of staff in the service department, too, as well as courteous More

by JLHPEACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Jul 10, 2021 -

Umansky Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

July 08, 2021

What happened to the bag of Chocolate Chip cookies and car wash you used to provide after each service appointment? VERY disappointed that they've been discontinued. More

by maceto1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Cody Wagner
Jul 08, 2021 -

Umansky Toyota responded

Thank you so much for your helpful feedback! We are glad that you had an overall positive experience here at Andrew Toyota, and we hope to see you again. Please don't hesitate to reach out to us if you have any questions or concerns! Customer Service is Our Passion Allen Good, Service Manager

July 08, 2021

I think I got a decent deal. However, I was forced to use Toyota financing, and found other practices were kinda shady. I had last minute "options" added to the deal which were unspecified and unsought. More

by BOBU63
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Akhahon, Giovanny Dantro, Brian Gunther
Jul 26, 2021 -

Umansky Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

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