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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

July 08, 2021

What happened to the bag of Chocolate Chip cookies and car wash you used to provide after each service appointment? VERY disappointed that they've been discontinued. More

by maceto1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Cody Wagner
Jul 08, 2021 -

Umansky Toyota responded

Thank you so much for your helpful feedback! We are glad that you had an overall positive experience here at Andrew Toyota, and we hope to see you again. Please don't hesitate to reach out to us if you have any questions or concerns! Customer Service is Our Passion Allen Good, Service Manager

July 08, 2021

I think I got a decent deal. However, I was forced to use Toyota financing, and found other practices were kinda shady. I had last minute "options" added to the deal which were unspecified and unsought. More

by BOBU63
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Akhahon, Giovanny Dantro, Brian Gunther
Jul 26, 2021 -

Umansky Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 08, 2021

Just Awesome!!! The process was fast and friendly and the service was great. Inside the facility it was nice and clean along with the bathroom. More

by CURTISJONES05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier
Jul 08, 2021 -

Umansky Toyota responded

Curtis, Thank you so much for your kind words, and for taking the time to leave us this wonderful "Just Awesome" feedback! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

Jul 08, 2021 -

CURTISJONES05 responded

Curtisjones05@icloud.com

Jul 08, 2021 -

CURTISJONES05 responded

Thank you so much for having a honest and friendly salesman who kept me up to date on the truck when I put the order in. And I thank the whole A-Team for Job well done.

July 08, 2021

I liked Joe B. my sales associate and feel comfortable asking him to help me understand settings for media, apps and other features of this Rav4 hybrid. More

by BEAVERKM
Recommend Dealer
Yes
Employees Worked With
Giovanny Dantro, Joe Burbach
Jul 09, 2021 -

Umansky Toyota responded

Here at Andrew Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Joe, and it was a pleasure having you at the dealership. We appreciate your review! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 08, 2021

Outstanding all around. Jarvis and Cory were very pleasant to work with. My car was done in a timely fashion. I was told what my car needed and how much it would cost. More

by JEFF_SLATER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarvis, Cody Wagner
Jul 09, 2021 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear Jarvis and Cory were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

July 07, 2021

I waited for a short time on a diagnosis test for an issue with my brakes on my es 350 Lexus. They found no problem and did not charge. More

by TERENCERHUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Willie Willett, Zeljko Blagic, John Ferrigno, Mike Schmidt
Jul 24, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We appreciate your five-star review, Terence! Allen Good, Service Manager

July 07, 2021

Great service from Toyota and John E. Quickly found difficult part. Gave me nice loaner for a few days. Car repair done perfectly. Great service! More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jul 07, 2021 -

Umansky Toyota responded

Jason, We are very happy to hear John and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

July 07, 2021

Service is great at Andrew Toyota. They really have the customer’s best interest in mind when servicing and repairing an automobile. Have been a customer for many years. More

by RSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jul 07, 2021 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

July 07, 2021

The service was amazing.... so prompt with no delays. Willie was very accommodating and cordial. Great experience! Plus, I love working with Andy! Win- win situation! More

by LYNKERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jul 08, 2021 -

Umansky Toyota responded

Thank you! Willie, Andy and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

July 06, 2021

Easy to set up an appointment that worked with my work schedule. The service team was able to identify my AC problem, explain it to me, and fix it during my scheduled appointment. More

by turtlebowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Jul 06, 2021 -

Umansky Toyota responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

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