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Umansky Toyota

Milwaukee, WI

4.7
6,767 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,767 reviews

July 12, 2021

My air conditioner is now blowing warm air. Was a/c coolest or work done on a/c? I couldn't tell from the report I got. More

by les815pet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Jul 12, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and I'm sorry to hear that we didn't meet your expectations. Please don't hesitate to reach out to me directly so we can discuss how to resolve this issue. Customer Service is Our Passion Allen Good, Service Manager

July 12, 2021

Marc is great with communication, response quickly with emails, and I trust him. He has been very helpful with my second vehicle. Thank you again. More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Umansky Toyota responded

Thank you, Jake! We appreciate your business and look forward to helping you with any questions or future vehicle needs. We're thrilled that you found your experience with Marc to be a positive one. Thank you for choosing Andrew Toyota. Congratulations on your new vehicle, Jake. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 12, 2021

Excellent service. Immediately returned my email. Jimmy V and Brian Gunther were a pleasure to work with when purchasing my vehicle. Got a good deal on the purchase and a reasonable interest rate on my finan More

by YAMXELA7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, Brian Gunther, Steve Wallin
Jul 01, 2024 -

Umansky Toyota responded

Congratulations on your new purchase! Thank you for taking the time to leave us this fantastic review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that both Jimmy and Brian have met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 11, 2021

No pressure to fix things that I can do myself, like replace lights or cabin air filter. I like that I get a list of recommendations. More

by MRBILLMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Jul 12, 2021 -

Umansky Toyota responded

We appreciate your business, and our team looks forward to serving you again soon! Thank you for taking the time to leave us a great review. Customer Service is Our Passion Allen Good, Service Manager

July 11, 2021

My experiences at andrew toyota have been above average in all areas of customer service! Iv been coming to them since my toyota was purchased there in 2013. I am confident in their ability to analyze and More

by Jalangston56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, John Ferrigno, LINA SCHMOLDT
Jul 12, 2021 -

Umansky Toyota responded

Thank you for choosing Andrew Toyota! We appreciate you taking the time to leave us your feedback. We're glad we've been able to help over the years, and we hope to see you again! Customer Service is Our Passion Allen Good, Service Manager

July 10, 2021

They corrected there mistake at no cost to me and oil change prices better than other dealers. Friendly service and nice waiting room to sit in. More

by Tahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jul 10, 2021 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience with Andrew Toyota! We truly appreciate your business and the opportunity to make things right. Please let us know if there's anything else we can do for you! Customer Service is Our Passion Allen Good, Service Manager

July 10, 2021

It’s good, would for sure come again if I ever need another car! If you need help and honesty go to Jimmy V! Best salesman there is. More

by Lue v.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier
Jul 01, 2024 -

Umansky Toyota responded

Thank you so much for taking the time to share your feedback with us, Lue! We are delighted to learn about your positive experience with James and will be sure to let him know. We appreciate your recommendation and look forward to working with you in the future! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 09, 2021

We have been happy customers since at least 2003, when Pete still worked in the sales department. We have appreciated the thoughtful attention of staff in the service department, too, as well as courteous More

by JLHPEACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Jul 10, 2021 -

Umansky Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

July 08, 2021

Outstanding all around. Jarvis and Cory were very pleasant to work with. My car was done in a timely fashion. I was told what my car needed and how much it would cost. More

by JEFF_SLATER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarvis, Cody Wagner
Jul 09, 2021 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear Jarvis and Cory were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

July 08, 2021

I liked Joe B. my sales associate and feel comfortable asking him to help me understand settings for media, apps and other features of this Rav4 hybrid. More

by BEAVERKM
Recommend Dealer
Yes
Employees Worked With
Giovanny Dantro, Joe Burbach
Jul 01, 2024 -

Umansky Toyota responded

Here at Andrew Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Joe, and it was a pleasure having you at the dealership. We appreciate your review! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

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