Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Umansky Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,767 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
Contact Dealership
View Awards

1620 West Silver Spring Drive

Milwaukee, WI

53209

Directions

By Type

Showing 6,767 reviews

June 19, 2021

It is a place of dishonesty, manipulation and allows employees to use fraudulent activity and lies to sell cars. It is about signing a 7yr contract not the well being of the consumer. More

by Dissatisfied
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Kinchlow , Michael Oppermann, Andrew C. Schlesinger, Brian Gunther, Kacey Glocksine
Report | Print
Jul 06, 2021 -

Umansky Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send me a message with your contact information so that I can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. I'm sorry that we didn't meet that goal in this case and I'd love the opportunity to get more details to see if I can turn this situation around for you. Kevin Burgher, General Manager 414-509-1450

Jul 08, 2021 -

Dissatisfied responded

Thank you for your response, the situation that took place was honestly too lengthy and horrific to text out or post publicly. I want to resolve this in hopes to avoid escalation towards the legal process. In short, the practices at the establishment I visited in hopes to obtain a vehicle are illegal and short sighted. I tried calling the number of the General Manager and there was no contact. Please give me a call to resolve at. (number posted privately)

June 18, 2021

Very nice people - fast service and high quality ! Brought my car in for a full detail and it was very well done ! Thanks for the service ! More

by katiewessel85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Report | Print
Jun 21, 2021 -

Umansky Toyota responded

It has been a pleasure serving you, Katie Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

June 18, 2021

Excellent service. Honest. Courteous. Professional. I like Andrew in every way. I’ve been using their services for the last 20 years Never disappointed, extremely satisfied. More

by rmichels
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs, Cody Wagner
Report | Print
Jun 18, 2021 -

Umansky Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

June 18, 2021

$505 to replace 2 a/c seals & re-charge seems out of line. Oh, $76 of that was recharge labor. I'll look around next time. More

by Jsainio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Wagner
Report | Print
Jul 05, 2021 -

Umansky Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that you weren't happy with your recent service experience. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns. Allen Good, Service Manager

June 18, 2021

Andrew A. was excellent. He went above and beyond as a Toyota representative and a decent person. I’ll tell anyone in the market to ask for him. More

by PAULJOSEPHENEA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
Report | Print
Jul 01, 2024 -

Umansky Toyota responded

Thank you for your review and kind words for Andrew! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

June 18, 2021

Cody is awesome! He greets me with a smile and remembers me and my vehicle:). He gives the dealership a small town feel. Keeps my schedule in mind when I am there. Very appreciative of that! More

by GQUIST07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Report | Print
Jun 18, 2021 -

Umansky Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

June 17, 2021

Everyone was very nice and very helpful. Charles my sales got was great . Staff in service department all great. Ladies at cash out area very friendly. Credit lady very very helpful getting me best d More

by ANTIONETTE.JWALTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles and Finance person lady not sure of her name., Dan Rogers, A Few Of Our Toyota Certified Techs, Mike Schmidt
Report | Print
Jun 17, 2021 -

Umansky Toyota responded

Thank you for taking the time, Antionette, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

June 17, 2021

The woman who cashiered for me was so sweet, I didnt have my wslket in my bag so i cslled my husband who was outside. She was patient abd funny and helpful throughout More

by LYNN.ENGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All were professional and helpful as usual, A Few Of Our Toyota Certified Techs
Report | Print
Jun 17, 2021 -

Umansky Toyota responded

Thank you, Lynn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

June 16, 2021

We were very impressed with the care and service. We worked with John.? He was so helpful . He got my car up and running and it has started every time since our service. We are so appreciative. Joan Amu More

by DJAMUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch, John Ferrigno
Report | Print
Jun 16, 2021 -

Umansky Toyota responded

Joan, Thank you for choosing Andrew Toyota, your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Customer Service is Our Passion Allen Good, Service Manager

June 16, 2021

I received on time check-in & out service. I didn't get the oil change I thought the car was to get. I got the other vehicle maintenance. More

by DEMOKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rogers, LINA SCHMOLDT
Report | Print
Jun 16, 2021 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

1
...
303
304
305
...
677