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Umansky Toyota

Milwaukee, WI

4.7
6,730 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,730 reviews

May 25, 2021

Always gets the job done on time and right. Willie is the best always friendly. He also will advise on other things to look for but without the sales pressure More

by theun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
May 25, 2021 -

Umansky Toyota responded

Thank you for your review and kind words for Willie! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

May 25, 2021

Great service tech and department. Willie knowledgeable and helpful. Quick service and nice waiting area. Will use their service department again in the near future. More

by jimricksecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
May 26, 2021 -

Umansky Toyota responded

Thanks, Jim, for sharing your thoughts about your experience with Willie here at Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

May 24, 2021

The shop has superior customer service reps. They are attentive, polite and knowledgeable. I was early, but they took my auto right away. Free drop-off and pick-up service was a plus. The shop was clean More

by LAVERNEMCCOY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
May 25, 2021 -

Umansky Toyota responded

Laverne, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Allen Good, Service Manager

May 24, 2021

They made us feel welcome and cooperated on us when trading in my old car for a new car. Lucky for us they had the car my wife wanted. More

by WILPHOA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gunther, Matt Riffel
May 24, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience, and we hope your wife loves her new car! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

May 24, 2021

Matt worked to get me a car that met my needs at a price that was fair, while in an environment of shortages in supply. So far (have had the car less than 2 weeks), happy with my Venza! More

by MARGARETMACLEODBRAHM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams, Matt Riffel
May 24, 2021 -

Umansky Toyota responded

Thanks for your review, Margaret! It's fantastic to hear that Matt provided you with great customer service while assisting you with your new Venza. We truly appreciate the opportunity to do business with you, and we thank you for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

May 24, 2021

Always excellent service Friendly staff that explains what is necessary and will be done to complete the job properly Always neat to find a bag of cookies on the passenger seat More

by MNJOHN.4401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
May 25, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Enjoy the cookies! Customer Service is Our Passion Allen Good, Service Manager

May 23, 2021

they were very helpful when I went there to make a purchase of a vehicle. they explained everything to me and treated me nice and kind More

by B.BR80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark and Megan
May 23, 2021 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

May 23, 2021

Service was good, Cody was wonderful and everyone was friendly. This is the third car I have purchased from this dealership and plan on doing it again when I’m ready. More

by mhfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
May 24, 2021 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cody met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

May 23, 2021

The staff at Andrew Toyota was so friendly, and helpful. Megan was my sales lady, and she made me feel comfortable with driving the 3 cars, and then purchasing the Subaru Outback. More

by PK_MUSKPattie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan and Chris
May 24, 2021 -

Umansky Toyota responded

Thanks for your feedback on your recent visit to Andrew Toyota. I'm glad to hear that Megan was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your Subaru Outback! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

May 23, 2021

Had a pleasant experience at Andrew Toyota. I would recommend the dealership and sales associate Marc Brandofina. The staff was pleasant and responsive. I was able to purchase the vehicle I wanted with More

by MELB75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marc and the rest of our team, and we look forward to working with you again. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

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