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Umansky Toyota

Milwaukee, WI

4.7
6,728 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,728 reviews

May 17, 2021

John Ferrigno in service dept. Is outstanding. Diligently keeps customer first and reviews all work done. Andrew stands behind work done.Work done in time. More

by Grammyd64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
May 17, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with John to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

May 17, 2021 -

Grammyd64 responded

A trusting relationship and comfort level with a service manager and dealership is most important to me

May 17, 2021

Just a routine service, but I received quick service when promised, and there was even a bag of cookies waiting for me when I picked the car up. Nice touch! More

by LLOYD.RF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
May 17, 2021 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

May 17, 2021

Our Venza is our 5th vehicle from Andrew Toyota. They are the BEST from Owner to Service! What else can I say? “When you say Andrew Toyota, you’ve said it all!” More

by Rich & Sue Zoladkiewicz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon, Willie Willett, Cristian Coroian, John Endisch, Brian Gunther
May 17, 2021 -

Umansky Toyota responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Venza! All of us at Andrew Toyota appreciate your repeat business, and we look forward to working with you again! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

May 17, 2021 -

Rich & Sue Zoladkiewicz responded

My wife and I travel from Hartford because when we come for service we are remembered as family. We are appreciated whenever we step in the door. This is like walking into Cheers!

May 17, 2021

Willie Willet is the best! Always responds to my needs in a friendly, knowledgeable and helpful way. And he gets me in and out quickly. More

by Peter P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
May 17, 2021 -

Umansky Toyota responded

Thank you for your very kind review, Peter. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

May 16, 2021

Service was prompt and efficient. I’ll be back.Cody was Service was prompt and efficient. I’ll be back. Cody was great. Too bad there are not any cars in the showroom or in the lot More

by HARDWARE_ONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
May 16, 2021 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

May 15, 2021

I wouldn’t buy a candy bar from Andrew Toyota. Everything about our experience was severely inadequate, from the nonexistent COVID precautions, to the inattentive staff, to the rushed sale, to the numerous More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Moore, Michael Oppermann, Duane Domagalski, Allen Good, Cristian Coroian, Kevin Burgher, Mark Kelly, Brian Gunther, Joe Burbach
Jun 01, 2021 -

Umansky Toyota responded

Hello Tim. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Thank you for your time. Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

May 15, 2021

I was pleased with the level of service I received. The service on my vehicle was completed in a timely fashion. The staff was courteous. More

by DWOLFRAM0
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
May 16, 2021 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

May 15, 2021

Got an oil change, and tire patch.Tire still leaks Sent Got an oil change, and tire patch. Tire still leaks Sent to to cashier to pay, then sent me back because card reader not working. Cody did not hav More

by JOSHUALEENBA
Recommend Dealer
No
Employees Worked With
Cody Wagner
Jun 02, 2021 -

Umansky Toyota responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Allen Good, Service Manager

May 15, 2021

Andrew Toyota has the best service and sales departments in the Milwaukee area. Employees are down to earth and go out iof their way to help. More

by DEBRA.LONGWI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Jeff Allen, Zeljko Blagic, Cody Wagner
May 16, 2021 -

Umansky Toyota responded

Wow, thank you so much for taking the time to leave us this great review, Debra. Thank you again for choosing Andrew Toyota; we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

May 15, 2021

Marc is easy to work with and made everything go smoothly! He is also very quick at responding. I have used Marc for many purchases and leases ! More

by Kwindisch23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Umansky Toyota responded

Thank you for taking the time to leave us this fabulous review! Congratulations on your new purchase. We're thrilled that you found your experience with Marc to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

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