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Umansky Toyota
Milwaukee, WI
6,727 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6,727 reviews
April 30, 2021
No communication on progress throughout the entire time I was there. Lounge space over used and not clean and Poor lighting. Will not go back nor recommending it. When I got my suv back it was covered in wet was there. Lounge space over used and not clean and Poor lighting. Will not go back nor recommending it. When I got my suv back it was covered in wet liquid smeared randomly everywhere. More
by CTXMLI
Verified CustomerEmployees Worked With
Don’t remember
April 30, 2021
Every time I bring my RAV4 in for service, the advisors are great. They explain everything that is going to happen during the visit, the approximate wait time, and review what needs to happen. are great. They explain everything that is going to happen during the visit, the approximate wait time, and review what needs to happen. More
by EDF6059
Employees Worked With
Willie Willett, John Endisch
April 30, 2021
Awesome service, clean facility with friendly staff. Always feel respected and taken care of. I would recommend this service center fully. Excellent location with easy in and out. Always feel respected and taken care of. I would recommend this service center fully. Excellent location with easy in and out. More
by KathyL
Employees Worked With
Duane Domagalski, John Endisch
April 30, 2021
Very helpful and understanding when it came to my situation especially being on the bus getting back and forth to work managing for car access very soon situation especially being on the bus getting back and forth to work managing for car access very soon More
by CONSWELAJOHN93
Employees Worked With
Michael Oppermann, Andrew Akhahon, Christopher Williams
April 30, 2021
I had my first car from the same dealership. My daughter has had 2 cars from the same dealership. In all my transactions with them I have had only positive outcomes. You go Toyota, great job! has had 2 cars from the same dealership. In all my transactions with them I have had only positive outcomes. You go Toyota, great job! More
by HELENGUMA
April 29, 2021
Everyone was very good and knowledgeable.l was pleased with the work. Everything was explained to me in a very understandable and clear way to me. with the work. Everything was explained to me in a very understandable and clear way to me. More
by SHERELLMCKINNEY70
Employees Worked With
A Few Of Our Toyota Certified Techs, Mike Schmidt
April 29, 2021
Consistently excellent. They provide the best customer service. They never fail. Willie Willett goes out of his way to be helpful. I trust him always. service. They never fail. Willie Willett goes out of his way to be helpful. I trust him always. More
by PLK
Employees Worked With
Willie Willett, John Endisch
April 28, 2021
Awesome. Oil change went well. Looking forward to getting my suggested repairs done within this upcoming month. The online appointment option is a nice feature. my suggested repairs done within this upcoming month. The online appointment option is a nice feature. More
by JAYTRUSS3
Employees Worked With
John Ferrigno
April 28, 2021
The people who I dealt with were great! I needed extra work done and Carl was a treat as he shuttled me back home and called me the next day to pick me up The check in was easy and professional as well. work done and Carl was a treat as he shuttled me back home and called me the next day to pick me up The check in was easy and professional as well. Thanks! More
by Linda
Employees Worked With
Carl the nice man that drove the shuttle back home. , Cody Wagner
