Umansky Toyota

The service department guys are always pleasant and jovial. They have fun, but still do their job in a professional matter. They always look fresh and clean. jovial. They have fun, but still do their job in a professional matter. They always look fresh and clean. More

Service person was very professional, except when someone typed on the work order that I declined to do work o the brakes. I did not decline the work. Rather I accepted Mike’s recommendation to review the br typed on the work order that I declined to do work o the brakes. I did not decline the work. Rather I accepted Mike’s recommendation to review the brakes during our next appointment. No. It deal. More

I've trusted the service department to service my cars for over 10 years and have noticed a pretty sharp decline recently. My last couple oil changes and tire rotations each took over 1.5 hours to complet for over 10 years and have noticed a pretty sharp decline recently. My last couple oil changes and tire rotations each took over 1.5 hours to complete. It used to take less than 30 minutes, which included a complimentary car wash (car wash no longer included). Prices for fairly simple tasks seem exorbitant. For example, at my last visit, they wanted to clean the battery terminals for $63.81. A person can handle that task on their own in like 10 minutes (which is what I did). Also, lately they seem to be trying to push unnecessary services on me. For example, at almost every visit, they recommend 4 wheel alignment even though there's zero indication of wheels being out of alignment such as uneven tire wear. Some service providers in the area will check alignment for free before making any adjustments. This department requires you to commit to the alignment regardless of whether it's actually needed. Despite these recent frustrations, I have been consistently pleased with the service advisors, and the quality of work performed is very good. More

Great team.could not be better. They take very good care of my car. They kept me informed throughout the whole process. They new my name when I walked in. of my car. They kept me informed throughout the whole process. They new my name when I walked in. More

I just love the people at Andrew Toyota, they always make us special and Important. We deal with John E. and Willie W. the most.. Very good guy! us special and Important. We deal with John E. and Willie W. the most.. Very good guy! More

Excellent customer service. The team at Andrew Toyota makes you feel like family, the salesman let you take your time looking at the vehicle of your choice before stepping in ,I appreciate not being pres makes you feel like family, the salesman let you take your time looking at the vehicle of your choice before stepping in ,I appreciate not being pressured to buy. More

It was clean,shuttle service was fast,Willie Willett wasn’t very good,just wish you still have washing the car after repairs service other vise was ok wasn’t very good,just wish you still have washing the car after repairs service other vise was ok More

I had my Toyota Care 5,000 Miles service on my 2021,Highlander hybrid. It was covered with the vehicle purchase. I made a same day appointment. I was in and out in under 45 minutes! 2021,Highlander hybrid. It was covered with the vehicle purchase. I made a same day appointment. I was in and out in under 45 minutes! More

Service inspection was quick and free. When my technician called to let me know my car was fine, I appreciated the concern and insuring that all of my questions/concerns were addressed. called to let me know my car was fine, I appreciated the concern and insuring that all of my questions/concerns were addressed. More

Very efficient and nice, a job well done they knew what they were doing the answer to all my questions they did a wonderful job they were doing the answer to all my questions they did a wonderful job More