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Umansky Toyota

Milwaukee, WI

4.7
6,730 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,730 reviews

April 16, 2021

I can only assume the work was done well. The car is no longer leaking. I cannot judge price since I had no comparisons. I can say that Zee was polite, provided an appropriate amount of information and s More

by RICKHOUGE06
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zee, Zeljko Blagic
Apr 17, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us, Rick. We work hard to make sure our guests have an exceptional experience. We will share your comments with Zeljko, and our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

April 15, 2021

I had a great experience with Andrew Toyota. They were knowledgeable, friendly and had great deals and found me my dream car. I would recommend Andrew Toyota. More

by Allison B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Umansky Toyota responded

Allison, thank you so much for choosing our dealership! Congrats on your new purchase, and let us know if we can be of any more assistance! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

April 15, 2021

Willie is the Best employee there! I always feel more appreciated when I am assigned to him for service reasons! He makes sure I am taken care of and in a timely manner! More

by Evy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Apr 15, 2021 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear Willie is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

April 15, 2021

John Endisch is the best.. cares about the customer and always adds insight. A Valuable asset for the dealership and the one I always recommend. More

by FRITZ.EBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
Apr 15, 2021 -

Umansky Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

April 15, 2021

Great dealership. Steve Butcher is a hybrid expert and very knowledgeable. Service department is first rate. Buying experience quick and easy. Got a very good deal. More

by Danielkoenigsberger51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Butcher
Apr 15, 2021 -

Umansky Toyota responded

Daniel, here at Andrew Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Steve, and it was a pleasure having you at the dealership. We appreciate your review! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

April 15, 2021

Very good but watch the small items. A cabin air filter costs $6 and 2 minutes to install. Cost at dealer is $76. Thanks again for service. More

by nationalrecording
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Apr 15, 2021 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

April 15, 2021

All work done on time. Price was as promised. The highlander looks and smells like brand new. Will be using you guys in the future. More

by JUSTIN.CIESLEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Apr 16, 2021 -

Umansky Toyota responded

Thank you, Justin, we appreciate your business and our team looks forward to serving you again soon! Customer Service is Our Passion Allen Good, Service Manager

April 15, 2021

Understaffed, I sat alone too long. I nearly left out of frustration That is very unprofessional and disrespectful of my time and my value as the customer More

by PPUERLING
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Williams, Matt Riffel
May 02, 2021 -

Umansky Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information, so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns. Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

April 15, 2021

They were very courteous professional on time they didn’t promise anything that they couldn’t deliver the sales person was very knowledgeable also very friendly and courteous when we purchased the vehicle on More

by BIGHAIRL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Coroian, Christopher Williams, Aidan Duran
Apr 16, 2021 -

Umansky Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

April 14, 2021

Excellent service from customer service to service on vehicle. Wouldn’t go anywhere else. I’m impressed with how professional they are and how they make me feel that I’ve been taken care of. More

by Downtown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Good
Apr 14, 2021 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

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