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Umansky Toyota

Milwaukee, WI

4.7
6,726 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,726 reviews

June 21, 2024

Good service and comfy environment to wait. Frequent updates. Great service overall. I recommend Andrew to everyone. More

by CATHERINEWATSON486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno, Cody Wagner
Jun 23, 2024 -

Umansky Toyota responded

Hi Catherine, Thank you for your positive feedback! We're pleased to hear that you had a good service experience and found our environment comfortable to wait in. We appreciate your recommendation and look forward to serving you again at Andrew Toyota.

June 21, 2024

Thank you guys for giving me the best business possible need the lawyer rates though More

by DECULLIN1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Kevin Burgher, Stacy Hernandez, LINA SCHMOLDT
Jun 23, 2024 -

Umansky Toyota responded

Hi, Thank you for your kind words! We're delighted to hear that you had a great experience with us at Andrew Toyota. We appreciate your business and look forward to serving you again in the future.

June 21, 2024

Did what I asked them to do; however, they did not wash my vehicle. I will probably go back to the dealership I’ve always had my work done just because of that little detail. More

by peter
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Jun 23, 2024 -

Umansky Toyota responded

Hi Peter, Thank you for your feedback. We apologize for the oversight with washing your vehicle. Your satisfaction is important to us, and we appreciate your input. We hope to have the opportunity to improve and serve you better in the future.

June 21, 2024

Excellent red carpet customer service. Highly recommended. I drove all the way from Kansas to purchase our dream car. More

by curtpahmahmie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're thrilled to hear that you received excellent red carpet customer service at Andrew Toyota. We appreciate your recommendation and are honored that you drove all the way from Kansas to purchase your dream car with us. We look forward to assisting you further.

June 19, 2024

Very good service and very knowledgeable staff. I have taken my car there for several years More

by MARIA_JOAQUIN2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jun 20, 2024 -

Umansky Toyota responded

Hi Maria, Thank you for your kind words! We're thrilled to hear that you've consistently received very good service from our knowledgeable staff over the years. Your loyalty means a lot to us. If you need any further assistance, please feel free to reach out. We appreciate your continued trust in us!

June 17, 2024

Andrew Toyota provided great service for regular oil change and tire rotation. In addition, the technicians identified two belts requiring replacement. They advised on need for change, the cost and ti More

by RBEMBENEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jun 18, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're glad to hear that you had a great experience at Andrew Toyota. We strive to provide thorough and timely service, and we appreciate your business. If you have any more automotive needs in the future, don't hesitate to reach out to us!

June 16, 2024

Great Service. Willie kept me well informed on the progress of my repair. I was pleased with the work and the cost. More

by jnelsonhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jun 16, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're glad to hear that Willie provided you with great service and kept you well informed throughout your repair. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out.

June 15, 2024

Prompt, courteous, knowledgeable, informative and concerned that I was fully aware of my options and that I was completely satisfied. More

by Jantheman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Endisch, John Ferrigno
Jun 16, 2024 -

Umansky Toyota responded

Hi, Thank you for your kind words! We're delighted to hear that you had a positive experience with us at Andrew Toyota. We strive to provide prompt, courteous, knowledgeable, and informative service to ensure our customers are fully satisfied. If there's anything else we can assist you with, please don't hesitate to reach out.

June 15, 2024

Outstanding customer service from everyone at the dealership, I like to take my vehicle here for service on account of the service I receive. More

by gbrinkman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jun 16, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're thrilled to hear that you received outstanding customer service from everyone at Andrew Toyota. We appreciate your loyalty and trust in us for servicing your vehicle. If there's anything else we can do for you, please feel free to reach out.

June 14, 2024

Excellent negotiation experience over several weeks before coming in to the dealer. This minimized the face time in completing the paperwork when I came in to pick up the car, the salesperson Jessi, wa More

by Finwiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann, Jessi Cliffer
Jun 16, 2024 -

Umansky Toyota responded

Hi, Thank you for sharing your experience! We're glad to hear that you had an excellent negotiation process and efficient paperwork completion with Jessi at Andrew Toyota. We apologize for the tire pressure oversight but are pleased that overall, you're satisfied with your Tacoma Limited purchase. If you have any more comments or need further assistance, please feel free to let us know.

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