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Umansky Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,726 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,726 reviews

June 06, 2024

Everything was amazing and I loved how fast I was in and out. Very helpful! More

by sm5667
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Stacy Hernandez, LINA SCHMOLDT
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Jun 07, 2024 -

Umansky Toyota responded

Hi, We're delighted to hear that you had an amazing experience with us at Andrew Toyota! Our team is committed to providing fast and helpful service. Thank you for choosing us, and we look forward to assisting you again in the future!

June 05, 2024

We came in to price a new car. We were not expecting to buy one that day. Jeff Allen took a lot of time with us and showed us ma y cars. We ended up with a car before we left. Jeff More

by JEANNE038
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
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Jun 06, 2024 -

Umansky Toyota responded

Hi Jeanne, Thank you for sharing your experience! We're thrilled to hear that Jeff Allen provided you with excellent service and helped you find the perfect car, even though you weren't initially planning to purchase one that day. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, feel free to reach out.

June 05, 2024

Very professional staff, work done on time. Great waiting area. This dealer is more convenient to me. More

by bjmchef1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jun 06, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're delighted to hear that you had a positive experience with our professional staff and that the work was completed on time. We're also glad you enjoyed our waiting area. If you have any further questions or need assistance, feel free to reach out. We appreciate your business!

June 05, 2024

Andrew doesn't surprise you with cost on repairs. Representative John is a very pleasant person and a good representative of Andrew Toyota. Very impressive More

by w.cynthia80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Report | Print
Jun 06, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're glad to hear that you had a pleasant experience with John and that our service department provided transparent pricing on repairs. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business!

June 05, 2024

Great service and I’m very satisfied. very courteous and on time with preparing my vehicle with service. More

by JEREMYLAMPKIN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Report | Print
Jun 06, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're thrilled to hear that you had a great service experience with us and that our team was courteous and on time in preparing your vehicle. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business!

June 05, 2024

The salesman took the time to show me half a dozen vehicles, until I found just the right one. The staff was courteous, and prompt getting the deal done. More

by CTKOLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann, Cristian Coroian
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Jun 06, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're glad to hear that our salesman took the time to help you find the perfect vehicle and that our staff provided courteous and prompt service. If you have any further questions or need assistance, feel free to reach out. We appreciate your business!

June 04, 2024

Your new video system showing my vehicle that your are inspecting is the best thing I’ve seen from a dealer in a long time. More

by ALARGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
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Jun 05, 2024 -

Umansky Toyota responded

Hi, Thank you for your positive feedback! We're thrilled to hear that you appreciate our new video system for vehicle inspections. Providing transparency and detail is important to us, and we're glad you find it valuable. If you have any further questions or need assistance, feel free to reach out. We appreciate your business!

June 01, 2024

Not good do not consider customer. one key no floor mats .Never do business again More

by MIKEJ625
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Umansky Toyota responded

Hi Mike, We're sorry to hear about your experience. Your feedback is important to us, and we'd like to address your concerns. Please reach out to Kevin Burgher, our General Manager, at 414-228-1450. We want to make things right and ensure your satisfaction. Thank you for bringing this to our attention.

June 01, 2024

Very professional and kind and helpful and wonderful! !! Thank you Andrew! Will do business again More

by Medawaraline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
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Jun 03, 2024 -

Umansky Toyota responded

Hi, Thank you for your kind words! We're thrilled to hear that you found our team professional, kind, helpful, and wonderful. We look forward to doing business with you again in the future. If you have any further questions or need assistance, feel free to reach out.

June 01, 2024

Customer service is so 👌 awesome the waiting area is comfortable sometimes the l price is so expensive 😅 overall I guess you get what you pay for. Our vehicle is always done right thanks Toyota 😊 More

by Shorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Vallier, Andrew C. Schlesinger, Cristian Coroian, John Endisch, A Few Of Our Toyota Certified Techs, Cody Wagner, Jacob Windom
Report | Print
Jun 03, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're glad to hear that you find our customer service awesome and our waiting area comfortable. We understand concerns about pricing but strive to provide quality service. We appreciate your trust in Toyota and look forward to serving you again in the future.

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