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Umansky Toyota

Milwaukee, WI

4.7
6,728 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,728 reviews

January 15, 2021

Willie and Cody always a pleasure to work with .Always nice to see a friendly, efficient and effective service ! Thank you for outstanding service ! See you next time ! More

by Mikhail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Cody Wagner
Jan 15, 2021 -

Umansky Toyota responded

We are very happy to hear that Cody, and Willie, provide you with a positive experience, each visit! We sincerely value your business! Customer Service is Our Passion Allen Good, Service Manager

January 15, 2021

Willie in service is really a great guy and helpful. I appreciate his service. Also John. Went beyond expectations. Wish the cars were washed Thats service was really nice 😉 More

by LISACHIC33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann, Willie Willett, John Endisch
Jan 16, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review, Lisa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

January 15, 2021

Service rep was very knowledgeable and friendly. I had all 4 new tires put on. I always need to wait for my service since I come from the suburbs. This time took 3 hours which I guess is not too bad since More

by JMARTI5254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jan 16, 2021 -

Umansky Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We thank you for your business! Customer Service is Our Passion Allen Good, Service Manager

January 15, 2021

I've been working with Andrew toyota for 30 years. This sale was awkward with covid precautions and distancing. That is the reason its not 5 all the way. I'll go back and stay a loyal customer. They did t More

by devalady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gunther, Ken Davis
Jan 17, 2021 -

Umansky Toyota responded

Thank you so much for your review! We are so excited for you to enjoy your new car, and we thank you for choosing Andrew Toyota! We appreciate your loyalty! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 15, 2021

Andrew toyota is where i get all my work done Z and Willie are excellent to work with and are very knowlegable to all my car needs More

by Josephcira1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic
Jan 15, 2021 -

Umansky Toyota responded

It has been a pleasure serving you, Joseph. Quality customer service is always our number one priority, and we're happy to hear that Zeljko, and Willie met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

January 15, 2021

Had a great experience! I came in for service and Willie was great. He had Marc give me a call and got me in a new vehicle the next day. Love working with staff at Andrew More

by RKSCHULZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Willett
Jul 02, 2024 -

Umansky Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Willie, and Marc met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 14, 2021

This was our third purchase with Andrew in the last several years and each time has been fantastic. Highly recommend Joe! He was friendly, responsive, and detailed. Thanks! More

by djsumrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burbach, Christopher Williams
Jan 14, 2021 -

Umansky Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback based on your recent visit! We are happy to hear you had another positive experience with us! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 14, 2021

The work was done efficiently. Nothing was stolen from my vehicle this time - of course, I had to remove change and such to insure that. More

by PhoenixKat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Jan 14, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

January 14, 2021

I count on them for quality work and sound, practical advice about my dear old Camry. I could pay less elsewhere. And I’d get less. More

by Hedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, A Few Of Our Toyota Certified Techs, John Ferrigno
Jan 14, 2021 -

Umansky Toyota responded

Thank you, Hedy, it's great to hear that our team has been able to take care of your service needs and that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

January 14, 2021

Told I was gonna get a call back.... Never did. Visited the service center 3x before action was taken. Still need to get a recall done on my vehicle that was mention on the first meeting but never mention More

by Z35R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
Jan 31, 2021 -

Umansky Toyota responded

Thank you for bringing this to our attention, we understand your frustration. We'd like to learn more about your experience, and if you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Allen Good, Service Manager

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