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Umansky Toyota

Milwaukee, WI

4.7
6,727 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,727 reviews

December 18, 2020

i drive 18 miles, past two dealerships to come to andrew.the best service, every time. friendly, efficient, quick, great team atmosphere. i feel they all want the best customer experience. More

by SUECHASE_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Dec 18, 2020 -

Umansky Toyota responded

Thank you so much, Sue, we truly appreciate your business and our team looks forward to serving you again soon! Customer Service is Our Passion Allen Good, Service Manager

December 18, 2020

Very wonderful team. I came to get the car that I wanted and without hesitation pulled the car up and test drove it. I loved the vehicle from the start love it even more that I bought it. Thank you everyone More

by Karol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Coroian
Jul 02, 2024 -

Umansky Toyota responded

Karol, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you'll continue to enjoy your new Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 17, 2020

The only place I bother to go for anything automotive related. Have always had excellent service and have never had major issues with any of our vehicles. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Dec 18, 2020 -

Umansky Toyota responded

Matt, thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

December 17, 2020

For eleven years James has been our salesman, helping in For eleven years James has been our salesman, helping in every way possible to get us what we need at the best cost possible. We bought two cars and More

by Nahid & Kousha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Bowers, James Vallier
Dec 18, 2020 -

Umansky Toyota responded

It's fantastic to hear that James and Drake provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Andrew Toyota, we look forward to seeing you next time! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 17, 2020

Mike Schmidt is my Go To Guy! He always takes an extra step to address my questions and resolve problems for me. Always friendly and cheerful. More

by WBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs, Mike Schmidt
Dec 18, 2020 -

Umansky Toyota responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

December 16, 2020

Have used Andrew for regular service. Disappointed with last visit as I did not receive a multi-point checkup report. An issue was listed in the invoice but not explained. More

by RFENGST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Dec 16, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We take our customer feedback very seriously, and I would appreciate the opportunity to address all of your concerns further. Please reach out to me at your earliest convenience to discuss your situation. I hope to hear from you soon. Customer Service is Our Passion Allen Good, Service Manager

Dec 17, 2020 -

RFENGST responded

My issues have been resolved to my satisfaction and I plan on continuing to service my vehicle at Andrew.

December 16, 2020

Overall the service was great. There was no wait time and the staff check in with me shortly after pulling up. The cashier was very polite along with all the staff More

by KIMBER0782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, A Few Of Our Toyota Certified Techs
Dec 16, 2020 -

Umansky Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

December 16, 2020

I went to Andrew Toyota to have the remote start on our car repaired. Even though Andrew did not install the system, and the vehicle was not a Toyota, they were happy to work on it. The repair work was com More

by MERC68XR7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Dec 16, 2020 -

Umansky Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

December 16, 2020

I have taken my 2002 Toyota Avalon to Andrews Toyota for the last 14 years and I have always been very satisfied with each visit. The service staff has always been very professional, friendly and courteous. More

by BCRYMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Dec 16, 2020 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

December 16, 2020

My experience is that they treat their customers very well. Good communication and comfortable and attractive waiting area showroom. Car washed and cookies waiting when service is completed. More

by GCOWEN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
Dec 17, 2020 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

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