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Umansky Toyota

Milwaukee, WI

4.7
6,727 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,727 reviews

December 16, 2020

Brought my car in for last free maintenance. It was done faster than expected. Zeljko was great! Looks like they don't wash your car anymore tho. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Dec 17, 2020 -

Umansky Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Allen Good, Service Manager

December 16, 2020

One of the most awesome dealership I had the pleasure of working with. Would recommend this place highly-qualified, and would recommend to others..very satisfied with treatment received by staff here. More

by bellvie24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moore, Willie Willett, Zeljko Blagic, Brian Gunther
Dec 16, 2020 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

December 15, 2020

Andrew a Toyota is the best dealership They do a great job with your car and give the best service. Would recommend Andrew to every one More

by reginaldbraziel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, Andrew C. Schlesinger, Willie Willett, Allen Good, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Brian Gunther, Jacob Windom, LINA SCHMOLDT
Dec 15, 2020 -

Umansky Toyota responded

Thanks for your feedback on your recent visit to Andrew Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 15, 2020

The check engine light came on my 2018 Camry Hybrid. I checked the gas cap cover because this has happened to me with other cars but the light stayed on. Turned out to be nothing other than the gas cap w More

by RAKLATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Dec 15, 2020 -

Umansky Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

December 15, 2020

Thank you to David and his crew. He kept me updated with the progress. He was very thorough and professional. Decent waiting room with Wi-Fi too :) More

by vgagli418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Dec 16, 2020 -

Umansky Toyota responded

It's great to hear that David was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

December 15, 2020

This dealership is very professional and nice words can’t explain how appreciate I am thanks I’m glade I stop in to talk with someone More

by FAITH1212FAITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a lady in finance she was very nice, James Vallier
Dec 16, 2020 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 15, 2020

I had to return my vehicle twice for fuel leaking, after a warranty/recall repair, not a comfortable feeling smelling raw gas while driving with your family. NOT ONLY ONCE BUT TWICE! More

by DTABASKA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Rogers
Jan 01, 2021 -

Umansky Toyota responded

Hello, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Allen Good, Service Manager

Jan 01, 2021 -

DTABASKA responded

Andrew Toyota sends a canned response making it appear they care, so far no response as to why I should continue bringing my car there.

December 14, 2020

I ended up bringing my car back after the first service due to an issue with one of the struts. Willie got it all fixed up and made it right quickly and went above and beyond. More

by Pbuck
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Dec 15, 2020 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

December 14, 2020

I made my service appointment on line and it was quick and easy. I received and immediate confirmation. Upon arrival for the appointment, I was greeted and my appointment was in the system for the service More

by GHGOJU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
Dec 15, 2020 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

December 14, 2020

Service usually good and reliable but Expensive.Sales Service usually good and reliable but Expensive. Sales kind of complicated. I don’t really like their tactics and arrangements I would likely go el More

by Dfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson, Willie Willett, Brian Gunther, Christopher Williams
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