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Umansky Toyota

Milwaukee, WI

4.7
6,726 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,726 reviews

December 01, 2020

No one likes paying for car repairs, but if you must, Andrew makes it a more pleasant experience. Their waiting area is spacious and customer friendly, their service staff is always friendly., and the m More

by Lortiz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Dec 01, 2020 -

Umansky Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

December 01, 2020

It was a quick and easy experience. My car was still also under warranty, so everything was free, so that was also a big plus! 🙂 More

by CMVANG88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs, Moriah Brown, LINA SCHMOLDT
Dec 01, 2020 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

December 01, 2020

Disappointed and will look for somewhere else for service. First you eliminated the cookies now the car wash. No reason to pay for the high service prices. Customer service has gradually declined in More

by CINDYJREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
Dec 02, 2020 -

Umansky Toyota responded

Hello Cindy, Providing a positive experience is our top priority, so we're disappointed to hear that your recent visits didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Allen Good, Service Manager 414-228-1450

December 01, 2020

Good service dept. Never in a rush, friendly and informative. Dealership is always clean. When looking for a 4 Runner back in Feb of 2016 was difficult to get someone in sales to actually help me o More

by jhirtj62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, John Endisch, John Ferrigno, Cody Wagner
Dec 01, 2020 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

November 30, 2020

Excellent service. Service manager was outstanding to work with. The service person was new but he was also nice and willing to learn. I’ll bring the car again for service there More

by azmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Dec 01, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

November 29, 2020

Excellent service as always. Great to see all the employees following covid guidelines. So nice to have a a Dealer I can trust to make sure my car is safe while keeping me safe waiting for service t More

by 2Houndz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore, Michael Oppermann, Jared Johnson, Duane Domagalski, Willie Willett, Cristian Coroian, John Endisch, John Ferrigno
Nov 30, 2020 -

Umansky Toyota responded

Thank you for choosing Andrew Toyota, your feedback and rating mean a lot to us. We're glad we were able to help and provide a pleasant and safe experience. We look forward to seeing you again! Customer Service is Our Passion Allen Good, Service Manager

November 28, 2020

Thanks to Dwayne and his staff that has provided excellent service to me for the last 20 + years. I am so blessed to have you as my service provider. More

by haysantone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Domagalski, Willie Willett, Allen Good, Cody Wagner, LINA SCHMOLDT
Nov 30, 2020 -

Umansky Toyota responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

November 28, 2020

Great experience and great service. Was provided a vehicle home and all services were smooth from the beginning to the end. Great job by all. More

by JON.NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs, Jacob Windom
Nov 30, 2020 -

Umansky Toyota responded

Jon, thank you for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

November 28, 2020

It was an awesome experience with Andrew Akhahon other members of the team.The explained and answered all our questions and we are so thrilled with our purchase. More

by OLUFEMISINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon, Cody Wagner
Nov 30, 2020 -

Umansky Toyota responded

Here at Andrew Toyota, customer satisfaction is our #1 priority, and it's great to hear that Andrew and the team provided such great customer service. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 28, 2020

Mike from the service department was wonderful . I didn't understand why I was sent e-mail for service ( oil change) and sticker on car stated I should receive one, but was told they didn't give me on More

by DRummel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schmidt
Nov 30, 2020 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

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