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Umansky Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,725 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,725 reviews

November 18, 2020

My initial visit was frustrating... went for oil change and tire repair, service took almost 5 hours and the tire wasn’t fixed... luckily a supervisor stepped in and made things right! More

by KYEANDKAM0
Recommend Dealer
No
Employees Worked With
Allen Good, Mike Schmidt
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Dec 05, 2020 -

Umansky Toyota responded

Hello, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Allen Good, Service Manager

November 18, 2020

Great experience working with Jimmy over these past six plus years or so, his great personality made it all easy. Thank you so much Jimmy! PH More

by Pholifield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier
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Nov 18, 2020 -

Umansky Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jimmy met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 17, 2020

Staff was Friendly, respectful, and informative. The shuttle service was timely and seamless. Both drivers were great. My car was ready for pickup at the estimated time. More

by Attpeterson0709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
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Nov 17, 2020 -

Umansky Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for taking the time to share about your experience. Customer Service is Our Passion Allen Good, Service Manager

November 17, 2020

Very knowledgeable and quick to respond to my questions regarding lease options. Johanna Rodriguez was very transparent and forthcoming. Something you don’t see a lot of in the auto industry. Thanks! More

by Joeevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Willett, Cristian Coroian, Brian Gunther, Veronica Quiles, Kacey Glocksine, Johanna Rodriguez
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Jul 03, 2024 -

Umansky Toyota responded

Joe, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Johanna or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 17, 2020

They seem to care about the customer. They try to get your vehicle to you as soon as possible. I really like Toyota products and service. More

by MSWAN987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier
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Nov 17, 2020 -

Umansky Toyota responded

Thank you so much for choosing Andrew Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

November 17, 2020

The visit went very smoothly, people were friendly, the cookies are always a nice treat. I love how close it is to my house and that they offer the drop-off, pick-up option! More

by TASHAJULES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember.
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Nov 17, 2020 -

Umansky Toyota responded

Thank you for choosing Andrew Toyota, your feedback and rating mean a lot to us. We're glad our team provided such great service, and we hope to see you again! Customer Service is Our Passion Service Manager Allen Good

November 17, 2020

Will not lease another vehicle didn’t take time to take the stickers off had a credit score of 830 and felt I could have gotten a better deal More

by CHINNYSINGH123
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Allen, Matt Riffel
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Nov 17, 2020 -

Umansky Toyota responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Kevin Burgher, General Manager 414-509-1450

November 17, 2020

Ever since I've purchased my 2013 Toyota Camry from Andrew Toyota and have had my services there I have had the greatest service and experience there and will continue to go there for further services More

by J&k2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson, Dan Rogers, Duane Domagalski, Willie Willett, Allen Good, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Christopher Williams
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Nov 17, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We appreciate your loyalty to Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

November 17, 2020

I continue to buy Toyotas from Andrew Toyota; the cars get serviced there, too. Service Writer Dan is always agreeable and respectful. Most of all, I appreciate the expertise of technician, Jason Foti. More

by BCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Foti, Dan Rogers, A Few Of Our Toyota Certified Techs
Report | Print
Nov 17, 2020 -

Umansky Toyota responded

It's great to hear that Dan and Jason were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

November 15, 2020

Calm, quick to help, friendly, welcoming and whenever you walk in feels home so Mary Christmas thanks l will be coming back for me and family More

by DKOMBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon, Jared Johnson, Jeff Allen, Aidan Duran
Report | Print
Nov 16, 2020 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

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