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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

November 17, 2020

I continue to buy Toyotas from Andrew Toyota; the cars get serviced there, too. Service Writer Dan is always agreeable and respectful. Most of all, I appreciate the expertise of technician, Jason Foti. More

by BCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Foti, Dan Rogers, A Few Of Our Toyota Certified Techs
Nov 17, 2020 -

Umansky Toyota responded

It's great to hear that Dan and Jason were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

November 17, 2020

Staff was Friendly, respectful, and informative. The shuttle service was timely and seamless. Both drivers were great. My car was ready for pickup at the estimated time. More

by Attpeterson0709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Nov 17, 2020 -

Umansky Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for taking the time to share about your experience. Customer Service is Our Passion Allen Good, Service Manager

November 17, 2020

Very knowledgeable and quick to respond to my questions regarding lease options. Johanna Rodriguez was very transparent and forthcoming. Something you don’t see a lot of in the auto industry. Thanks! More

by Joeevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Willett, Cristian Coroian, Brian Gunther, Veronica Quiles, Kacey Glocksine, Johanna Rodriguez
Jul 03, 2024 -

Umansky Toyota responded

Joe, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Johanna or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 15, 2020

Calm, quick to help, friendly, welcoming and whenever you walk in feels home so Mary Christmas thanks l will be coming back for me and family More

by DKOMBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon, Jared Johnson, Jeff Allen, Aidan Duran
Nov 16, 2020 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

November 15, 2020

Great customer service! I completely trust Allen in service. Top notch guy. Stephen is a honest sales guy. Doesn’t try to up sell (which makes me crazy when sales people do that). Definitely not yo More

by IamAFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Butcher, Allen Good, Kevin Burgher
Nov 16, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with Stephen, Allen, and our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

November 15, 2020

We had a leaking tire valve. They replaced it quickly, even providing a "loaner" during repair. Efficient, communicative, professional. I fully recommend the place. Amen! More

by deansschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Nov 16, 2020 -

Umansky Toyota responded

Dean, Thanks for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Service Manager Allen Good

November 14, 2020

Hi, my husband and I were taken back on many levels. We appreciate humans who are down to earth and Matt was AWESOME. He sent me a video of the vehicle and after seeing the video I knew that I had to arran More

by 7421terrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson, Matt Riffel
Nov 16, 2020 -

Umansky Toyota responded

Thanks for your feedback on your recent visit to Andrew Toyota. I'm glad to hear that Matt was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

November 14, 2020

Willie Willet is the best! As long as he is working at Andrew Toyota I will bring my vehicles there to get them serviced. He is professional and courteous! More

by muskies0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Nov 16, 2020 -

Umansky Toyota responded

Thank you! We appreciate your business and Willie and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Service Manager Allen Good

November 14, 2020

Every time we visit the service department at Andrew Toyota, we are very glad that we chose Andrew. We think the service department is more important than the sales as you deal with them for years. More

by BUZZY.KORTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Nov 16, 2020 -

Umansky Toyota responded

Buzzy, Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Service Manager Allen Good

November 14, 2020

Great customer service! Fixed heat shield problem and quickly finished routine maintenance, too. Estimated price matched final cost; heat shield work was done at no charge. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mateo, A Few Of Our Toyota Certified Techs
Nov 16, 2020 -

Umansky Toyota responded

Chris, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Service Manager Allen Good

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