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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

October 27, 2020

Met all my needs. Pleased with every step: negotiation, Met all my needs. Pleased with every step: negotiation, communication and very professional . Finance/loan process was very easy and fast. Well done More

by Jooreynolds1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis
Oct 27, 2020 -

Umansky Toyota responded

Hello, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Andrew Toyota are glad to have you as a customer. Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

October 27, 2020

The service was excellent and quick. This was my first experience with Andrew Service and they exceeded expectation. I will continue to work with them on all of my future vehicles. More

by mfidd11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Oct 27, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Service Manager Allen Good

October 27, 2020

I want to thank the service department and the exceptional service of John Ferrigno. It took quite awhile for the mechanics to figure out how to repair the damage that the mice did. But most impor More

by B_BOELTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Oct 27, 2020 -

Umansky Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Service Manager Allen Good

October 27, 2020

No offer of dealer coupons, would be a nice customer interest to offer car washing, no warning of needing breaks, should’ve been still covered More

by eloiselang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Rogers, Mike Schmidt
Oct 27, 2020 -

Umansky Toyota responded

Hello Eloise, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. Allen Good Service Manager 414-509-1450

Oct 27, 2020 -

eloiselang responded

The number listed is not correct, it’s for an entirely different vendor. Please update your information. Thank you

October 27, 2020

Can always count on great service and friendly people. I appreciate that there is an explanation provided after the initial check including the reasoning for any suggestions. More

by snycz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Willie Willett, John Endisch, John Ferrigno, Mike Schmidt
Oct 27, 2020 -

Umansky Toyota responded

Hello, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Service Manager Allen Good

October 26, 2020

Always get efficient and personal service.Love my Camry. Always get efficient and personal service. Love my Camry. Love Andrew Toyota John Endisch went above and beyond the call of duty to double check my More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Good, Zeljko Blagic, John Endisch, LINA SCHMOLDT
Oct 26, 2020 -

Umansky Toyota responded

Mike, It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Service Manager Allen Good

October 25, 2020

The service was excellent, timely and professional. They thoroughly explained what my vehicle required and quoted a price. When i picked up the car, i was informed that they performed services which More

by LOVEISHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Oct 26, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Zeljko and our team, and we look forward to working with you again. Customer Service is Our Passion Service Manager Allen Good

October 25, 2020

No alignment issues before service. After $850 of preventative maintenance including an alignment it pulls to the left. Why do you keep emailing/texting if you don’t really care? Why do you not kno More

by MMCGANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah Graf
Nov 11, 2020 -

Umansky Toyota responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Service Manager Allen Good 414-228-1450

October 25, 2020

October 21, 2020 contacted Andrew Toyota management about my concern with an unauthorized service being performed. October 22, 2020 Andrew Toyota management acknowledged their mistake and implemented an app More

by MPSGRAD
Recommend Dealer
Yes
Employees Worked With
Allen Good, Mike Schmidt
Oct 25, 2020 -

Umansky Toyota responded

Thank you for your business and for this review. We're happy to hear Mike, Allen, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Service Manager Allen Good

October 25, 2020

Very friendly service dept. have been going to Andrew Toyota for many years All service people very helpful and professional. Have leased 3 x from Andrew. Waiting for this lease to expire as I have More

by JOANBB13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, LINA SCHMOLDT
Oct 26, 2020 -

Umansky Toyota responded

Joan, We appreciate your business and our team looks forward to serving you again soon! Customer Service is Our Passion Service Manager Allen Good

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