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Umansky Toyota

Milwaukee, WI

4.7
6,725 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,725 reviews

October 23, 2020

Great customer service and very friendly staff! Worked with me right away as I drove into the service. Didnt have to wait! Very helpful workers! More

by SHYANNEYANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Oct 25, 2020 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Service Manager Allen Good

October 23, 2020

Always get great service there! Willie has been my contact person for many years and He definitely makes you feel like family! I would definitely recommend Andrew Toyota to anyone. More

by TRUDY.JONAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Oct 25, 2020 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Service Manager Allen Good

October 23, 2020

The buying process was quick, efficient and easy. Marc is a very friendly and helpful sales person. The buying process was a good experience overall. More

by Mike J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Umansky Toyota responded

Hi Mike, We are very happy Marc provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

October 22, 2020

This is at least the 2nd car have arranged for through Andrew. Service over the years has been great, on time and clean. Keep up the good work! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Oppermann, Andrew Akhahon
Jul 03, 2024 -

Umansky Toyota responded

Thank you so much, Bob, for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

October 22, 2020

This is the first time that I'm ever leaving a review for any company. The customer service given by Willie Willett cannot be ignored, it was great! I purchased a used Toyota Venza, from a different used ca More

by dd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Oct 22, 2020 -

Umansky Toyota responded

Thank you for the awesome review and recommendation for Andrew Toyota! We love hearing that Willie was able to provide you with the best buying experience. Please feel free to reach out if you have any questions or need any additional assistance. Enjoy! Customer Service is Our Passion Service Manager Allen Good

October 22, 2020

Always have a superb experience at Andrew Toyota. They know their stuff. Steve has sold us our past, gosh, fifteen cars?! Thanks for everything and catch you soon! More

by EITANSILVERBOOKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake, 5stars, Steve Butcher, Dan Rogers, A Few Of Our Toyota Certified Techs
Oct 22, 2020 -

Umansky Toyota responded

Here at Andrew Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you always enjoy your experience with Steve, and it was a pleasure having you at the dealership. We appreciate your review! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

October 22, 2020

I love getting my oil changed here. The staff is super friendly and they are very curious. I feel like my car is being well taken care of. I haven’t had any issues with the services I get from Andrew T More

by IAN_GILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs, John Ferrigno
Oct 25, 2020 -

Umansky Toyota responded

We are very happy, Ian, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Service Manager Allen Good

October 21, 2020

Pleasant and no pressure experience. Always friendly when I entered the showroom. Worked with me during financing to get me to an agreeable interest rate. More

by jacquie.weisflog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Butcher
Oct 21, 2020 -

Umansky Toyota responded

Thank you, Jacquie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

October 21, 2020

I went there since I had service from a purchase. It took a very long time to get an oil change (2-1/2 hours.) More

by smith.adrin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cody Wagner
Nov 07, 2020 -

Umansky Toyota responded

Hello Adrin, Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If there is anything we can do to turn this around for you, please don’t hesitate to reach out to me directly. Allen Good Service Manager

October 21, 2020

It is always a great experience taking my car to Andrew for service. Willie as my service tech makes sure our vehicle service is current, and helps us to plan on work needed for our next visit. More

by JGHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Oct 21, 2020 -

Umansky Toyota responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive service experience working with Willie here at Andrew Toyota. Service Manager Allen Good

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