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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

October 22, 2020

This is at least the 2nd car have arranged for through Andrew. Service over the years has been great, on time and clean. Keep up the good work! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Oppermann, Andrew Akhahon
Jul 03, 2024 -

Umansky Toyota responded

Thank you so much, Bob, for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

October 21, 2020

Pleasant and no pressure experience. Always friendly when I entered the showroom. Worked with me during financing to get me to an agreeable interest rate. More

by jacquie.weisflog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Butcher
Oct 21, 2020 -

Umansky Toyota responded

Thank you, Jacquie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

October 21, 2020

I went there since I had service from a purchase. It took a very long time to get an oil change (2-1/2 hours.) More

by smith.adrin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cody Wagner
Nov 07, 2020 -

Umansky Toyota responded

Hello Adrin, Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If there is anything we can do to turn this around for you, please don’t hesitate to reach out to me directly. Allen Good Service Manager

October 21, 2020

It is always a great experience taking my car to Andrew for service. Willie as my service tech makes sure our vehicle service is current, and helps us to plan on work needed for our next visit. More

by JGHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Oct 21, 2020 -

Umansky Toyota responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive service experience working with Willie here at Andrew Toyota. Service Manager Allen Good

October 21, 2020

Great customer service. Great communication ensuring I knew what was going on with the service being performed. Safe and clean environment while in the facility. More

by mee.thao4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burbach
Oct 21, 2020 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Happy Driving! Service Manager Allen Good

October 21, 2020

I brought my car in for routine maintenance (oil change, tire rotation, alignment). I was overall pleased with the service but was very uncomfortable inside the dealership itself. With rising cases, I was s More

by kburke52717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
Nov 07, 2020 -

Umansky Toyota responded

Thank you for taking the time to give us your feedback. I apologize as this is not the level of customer service we promote here at Andrew Toyota. Thank you for taking the time to share your recent experience with us. We would appreciate another opportunity to earn your business and satisfaction, therefore, I would like the opportunity to discuss it with you further. At a time convenient for you, please reach out to me. Allen Good Service Manager 414-228-1450

October 21, 2020

Great customer service and shuttle a nice touch, courteous drivers. I have been coming here for service for four years and will continue to do so. More

by hey_jude0505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Oct 21, 2020 -

Umansky Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Happy Driving! Service Manager Allen Good

October 21, 2020

I’ve been shopping at this dealership for the past 25 years and I am satisfied. The salespersons are attentive and give you what you want. More

by Sanetran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Akhahon
Jul 03, 2024 -

Umansky Toyota responded

Thank you so much for choosing Andrew Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

October 20, 2020

Service is always good when I come. I’ve always deal with Jimmy and Cody. Sorry for the wrong survey that I submit yesterday. Thanks More

by K.GHALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, Cody Wagner
October 20, 2020

Always a pleasure with all the bases covered! I appreciate the wonderful customer service, attention to detail, and being informed and educated as a customer! More

by AACRAF3K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Oct 21, 2020 -

Umansky Toyota responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Service Manager Allen Good

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