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Umansky Toyota

Milwaukee, WI

4.7
6,765 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,765 reviews

November 04, 2020

Shaun is great! Genuinely shows you your options and doesn’t push you one way or the other. Great customer service by Shaun and Chris! More

by SOVAS0977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun, Christopher Williams
Jul 03, 2024 -

Umansky Toyota responded

Thank you for your business and for this review. We're happy to hear Shaun and Chris were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

November 04, 2020

Purchased a 2018 Jeep Wrangler jl. Paid for it in full. The auto start did not work. I was told I should go on YouTube and see if I could find the problem. I was also told I Will get the spare key. Haven More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Vallier
Nov 22, 2020 -

Jeep responded

Yes, I’ve yet to receive spare fob. And the auto start does not work. I have looked into it. And it seems like a electrical problem.Anything you can do to help with these would be greatly appreciate it.

Jul 03, 2024 -

Umansky Toyota responded

Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If you would be willing to share some more detail, or if there is anything we can do to turn this around for you, please don’t hesitate to reach out to us directly. Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 04, 2020

We love our Toyota Highlander and we have had the best service from Andrew Toyota, by far the best service we have had on any car we have owned. Thank you! More

by marthapaulybanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Najwa Muna, Moriah Brown, Stacy Hernandez, LINA SCHMOLDT
Nov 04, 2020 -

Umansky Toyota responded

Thank you, Martha, for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Service Manager Allen Good

November 04, 2020

Thank you Toyota! I appreciate the prompt service I received from the time I arrived. Also the courtesy driver's were on time both directions More

by Honeygirlpnz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Nov 04, 2020 -

Umansky Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Service Manager Allen Good

November 04, 2020

Very pleased with service. Willie W knew exactly what service my car needed. Service was performed as recommended. Scheduling was easy by phone and I was able to choose a time that fit my schedule. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Nov 04, 2020 -

Umansky Toyota responded

Thank you for your business and this review, Joe. We're happy to hear Willie was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Service Manager Allen Good

November 03, 2020

Excellent service department. Easy scheduling. Fast and efficient service. No high pressure sales. I feel that I can trust them which is important to me. More

by JRHEPBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch, John Ferrigno
Nov 04, 2020 -

Umansky Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Service Manager Allen Good

November 03, 2020

Great experience, everyone was easy to work with. I knew what I wanted and they made the process very straightforward and efficient. Would definitely recommend. More

by gmichaelsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gunther
Jul 03, 2024 -

Umansky Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

November 03, 2020

Very good customer service. We looked at a different car first. But ended up with a better one that was cleaner and in better condition. Will be coming back More

by PDGERUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
Jul 03, 2024 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

November 03, 2020

My service representative was Willie Mallett. I loved the way he explained everything with such detail. His customer service was outstanding. I definitely will ask for him next time. More

by dd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Nov 03, 2020 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Willie met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Service Manager Allen Good

November 02, 2020

Andrew Toyota has consistently provided high quality service. The staff are friendly and attentive and wanted to make sure I was I satisfied with the work done on my car. Our family has purchased 4 new More

by Brooke Billick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, Cody Wagner
Nov 02, 2020 -

Umansky Toyota responded

Brooke, Thank you for taking the time to share your thoughts on working with Zeljko, Cody, and our team. We're glad to hear we delivered such a great experience! We truly appreciate you being a loyal Andrew Toyota customer! Customer Service is Our Passion Service Manager Allen Good

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