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Umansky Toyota

Milwaukee, WI

4.7
6,725 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,725 reviews

October 21, 2020

Great customer service. Great communication ensuring I knew what was going on with the service being performed. Safe and clean environment while in the facility. More

by mee.thao4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burbach
Oct 21, 2020 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Happy Driving! Service Manager Allen Good

October 21, 2020

I brought my car in for routine maintenance (oil change, tire rotation, alignment). I was overall pleased with the service but was very uncomfortable inside the dealership itself. With rising cases, I was s More

by kburke52717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
Nov 07, 2020 -

Umansky Toyota responded

Thank you for taking the time to give us your feedback. I apologize as this is not the level of customer service we promote here at Andrew Toyota. Thank you for taking the time to share your recent experience with us. We would appreciate another opportunity to earn your business and satisfaction, therefore, I would like the opportunity to discuss it with you further. At a time convenient for you, please reach out to me. Allen Good Service Manager 414-228-1450

October 21, 2020

Great customer service and shuttle a nice touch, courteous drivers. I have been coming here for service for four years and will continue to do so. More

by hey_jude0505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Oct 21, 2020 -

Umansky Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Happy Driving! Service Manager Allen Good

October 21, 2020

I’ve been shopping at this dealership for the past 25 years and I am satisfied. The salespersons are attentive and give you what you want. More

by Sanetran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Akhahon
Jul 03, 2024 -

Umansky Toyota responded

Thank you so much for choosing Andrew Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

October 20, 2020

Service is always good when I come. I’ve always deal with Jimmy and Cody. Sorry for the wrong survey that I submit yesterday. Thanks More

by K.GHALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, Cody Wagner
October 20, 2020

Always a pleasure with all the bases covered! I appreciate the wonderful customer service, attention to detail, and being informed and educated as a customer! More

by AACRAF3K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Oct 21, 2020 -

Umansky Toyota responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Service Manager Allen Good

October 20, 2020

The sales rep, Joe, was terrific. He was patient, efficient and very helpful. A little fast in the finance department, but overall a good experience. More

by GRELVIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann, Brian Gunther, Joe Burbach, Steve Wallin
Oct 21, 2020 -

Umansky Toyota responded

Thank you so much for your kind words for Joe. We appreciate you taking the time to leave us this wonderful feedback!

October 20, 2020

Really appreciate the great service. Willie is always personable and makes me feel welcome. Also was very impressed with the courtesy shuttle driver. Highly recommend. More

by KFLOOD620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The courtesy driver was great. Think his name is Bob?, Willie Willett
Oct 21, 2020 -

Umansky Toyota responded

We are very happy Willie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Manager Allen Good

October 20, 2020

Was glad to learn that the airbag light that was on in my vehicle was likely the cause of some preventable interference going on with some of the wiring under my front passenger seat. A less honest dealer co More

by firebirdfrank01
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Oct 21, 2020 -

Umansky Toyota responded

Thank you for choosing Andrew Toyota. We appreciate your business and we look forward to having you as one of our valued customers for many more years to come! Service Manager Allen Good

October 20, 2020

I worked with shawn he got me a great deal on a car that i really like his customer service was awesome I could t have asked for a better person to help me out and the finance specialist Theresa was awesome More

by ZSHERRILL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Theresa , Michael Oppermann, Cody Wagner
Oct 21, 2020 -

Umansky Toyota responded

Thank you for your business and this outstanding review. We're happy to hear our team was able to serve you. We are thrilled to hear that both Shawn and Theresa demonstrated our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new ride! Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

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