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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

October 20, 2020

The sales rep, Joe, was terrific. He was patient, efficient and very helpful. A little fast in the finance department, but overall a good experience. More

by GRELVIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann, Brian Gunther, Joe Burbach, Steve Wallin
Oct 21, 2020 -

Umansky Toyota responded

Thank you so much for your kind words for Joe. We appreciate you taking the time to leave us this wonderful feedback!

October 20, 2020

Really appreciate the great service. Willie is always personable and makes me feel welcome. Also was very impressed with the courtesy shuttle driver. Highly recommend. More

by KFLOOD620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The courtesy driver was great. Think his name is Bob?, Willie Willett
Oct 21, 2020 -

Umansky Toyota responded

We are very happy Willie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Manager Allen Good

October 20, 2020

Was glad to learn that the airbag light that was on in my vehicle was likely the cause of some preventable interference going on with some of the wiring under my front passenger seat. A less honest dealer co More

by firebirdfrank01
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Oct 21, 2020 -

Umansky Toyota responded

Thank you for choosing Andrew Toyota. We appreciate your business and we look forward to having you as one of our valued customers for many more years to come! Service Manager Allen Good

October 20, 2020

I worked with shawn he got me a great deal on a car that i really like his customer service was awesome I could t have asked for a better person to help me out and the finance specialist Theresa was awesome More

by ZSHERRILL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Theresa , Michael Oppermann, Cody Wagner
Oct 21, 2020 -

Umansky Toyota responded

Thank you for your business and this outstanding review. We're happy to hear our team was able to serve you. We are thrilled to hear that both Shawn and Theresa demonstrated our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new ride! Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

October 20, 2020

Always appreciate the service at Andrew. (Special shout out to Allen & Willie!) Andrew Toyota has an excellent service team. I really miss the auto wash after service. I know COVID has hurt things signific More

by potus8up
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Allen Good
Oct 21, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Allen & Willie delivered such a great experience for you. We look forward to seeing you again in the future. Customer Service is Our Passion! Service Manager Allen Good

October 20, 2020

Sales man was alright, sale manager helped out a little bit. Have to ask them about a lot of missing stuff from car. Would probably go to a different dealership. More

by SOUVANV
Recommend Dealer
No
Employees Worked With
Cody Wagner
Nov 07, 2020 -

Umansky Toyota responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Service Manager Allen Good

October 19, 2020

I always have good experiences at Andrew Toyota. Very accurate with time and cost estimates. Can’t really think of anything negative to say about this company. More

by PPISARZEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
October 19, 2020

Horrible service with missing screws and loose parts. I will not return to this dealer. Advisor is not even on this list. Service is bad More

by SYANG925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
Oct 27, 2020 -

Umansky Toyota responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Allen Good Service Manager

October 19, 2020

In and out with no appointment that day. I was able to swing in and get oil changed and tires rotated with no issues. Used the shuttle service to get to work and left the car. Always timely and friendly!! More

by TEAMNOLL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, A Few Of Our Toyota Certified Techs
October 19, 2020

Always cooperative and accessible. Service mgfs like Dan and Will are professional. Special mention for Jason Foti...the best! He gives us special attention and his work is excellent. More

by azla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Foti, Dan Rogers, Willie Willett
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