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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

October 19, 2020

I have been dealing with Andrew for many years. They are the same. They care about about the people they serve. They treat me as if I am a part of the family. I wouldn,t think of going anywhere else. More

by Bernice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew C. Schlesinger, Duane Domagalski, Allen Good, Cristian Coroian, Zeljko Blagic, John Endisch, John Ferrigno, Cody Wagner
October 19, 2020

Fast and friendly, offered test rides and good communication on available vehicles. Took a few visits, but when we found the right car we finished up quickly. Thanks Marc. More

by Mike W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

It was time for the first 5000 mile check. Willie promptly greeted me. Service was completed in about an hour. Now it is time for a road trip! More

by Mafarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
October 18, 2020

I have never been at Andrew Toyota before. It was my first time walking in and Matt was a great help throughout the process of my purchase. More

by F.ANONUEVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Riffel
October 18, 2020

Service Dept very friendly, but it is very inconvenient to have to leave your car and pick up when doing a simple oil change. They need to get better at narrowing down wait times. More

by pbarbola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
October 18, 2020

The staff were very cordial and reassuring. My car is running well and I feel safer driving it. the wait time was acceptable and the complimentary ride to and from was enjoyable as the driver was a conv More

by nelson7719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
October 16, 2020

We stopped in today to work with James Vallier on the purchase of a new vehicle. Jimmy was honest, straight forward and prompt. After previously visiting several other area dealerships, and having less More

by Mandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, Steve Wallin
October 16, 2020

I received great service from my sales rep Andrew Akhahon. He found exactly the right car for me and explained all the details. And I got a great deal! More

by bddcpa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
October 16, 2020

Took way too long to change oil...2+ hours. Apparently, mechanic installed wrong oil filter and needed filter was not in stock...had to retrieve from different location. No one came to inform me, I had to More

by Co Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
Oct 27, 2020 -

Umansky Toyota responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Allen Good Service Manager

October 15, 2020

Not very happy with my most recent service at this location. I took my vehicle in for a regular oil change. They told me the oil was leaking and charged me $90 for a dye and degrease just to tell me i More

by akhat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Wagner
Oct 27, 2020 -

Umansky Toyota responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Allen Good Service Manager

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