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Umansky Toyota

Milwaukee, WI

4.7
6,765 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,765 reviews

October 30, 2020

Great service, friendly staff,I will recommend Andrew Great service, friendly staff, I will recommend Andrew Toyota to everyone! I was in and out in no time. I was test driving my new vehicle within 5 More

by Jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon, Cristian Coroian
Jul 03, 2024 -

Umansky Toyota responded

Thank you so much for your excellent review, Jodi! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Toyota Avalon, and don't hesitate to reach out if you need anything else. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

October 29, 2020

I was charged $98 to plug a tire and to seal my rim. I know very well that was too much but I paid it. I could have went to good year for $30-50. Please don’t take advantage people because you think they More

by ECARTERWILLIAMS12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Wagner
Nov 12, 2020 -

Umansky Toyota responded

Hello, We are very sorry to hear that your visit did not meet your expectations. If you wouldn’t mind reaching out to me directly, I would like to learn more and see if there is anything we can do to turn this around for you. Allen Good Service Manager

October 29, 2020

First class service, Dwayne was able to solve my problem with the highest standard in customer service, the sales associate Matt and other people are all first class. More

by YANGLIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne, Allen Good, Cody Wagner, Matt Riffel
Jul 03, 2024 -

Umansky Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

October 29, 2020

Nice experience because everything went on smoothly with a good price. I will keep bringing my car to this dealership. I was with this place for 6 years now. More

by kayode.originalsirkaybreakthrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Oct 30, 2020 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Service Manager Allen Good

October 29, 2020

Marc , Kevin, and Cristian were a pleasure to work with, very knowledgeable about the car. The best customer service around. Will Definitely purchase a car from them again. More

by vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Coroian, Kevin Burgher
Jul 03, 2024 -

Umansky Toyota responded

Congratulations on your new vehicle, Vince! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

October 28, 2020

I love Andrew Toyota. Why? Because I bought my car there? No Because It is convenient? No Because of the nice showroom? No. I love Andrew Toyota because of Willie Willet Assistant Service Manager and my More

by KARENHUFFORD
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Oct 30, 2020 -

Umansky Toyota responded

Thank you, Karen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Service Manager Allen Good

October 27, 2020

Can always count on great service and friendly people. I appreciate that there is an explanation provided after the initial check including the reasoning for any suggestions. More

by snycz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Willie Willett, John Endisch, John Ferrigno, Mike Schmidt
Oct 27, 2020 -

Umansky Toyota responded

Hello, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Service Manager Allen Good

October 27, 2020

No offer of dealer coupons, would be a nice customer interest to offer car washing, no warning of needing breaks, should’ve been still covered More

by eloiselang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Rogers, Mike Schmidt
Oct 27, 2020 -

Umansky Toyota responded

Hello Eloise, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. Allen Good Service Manager 414-509-1450

Oct 27, 2020 -

eloiselang responded

The number listed is not correct, it’s for an entirely different vendor. Please update your information. Thank you

October 27, 2020

I want to thank the service department and the exceptional service of John Ferrigno. It took quite awhile for the mechanics to figure out how to repair the damage that the mice did. But most impor More

by B_BOELTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Oct 27, 2020 -

Umansky Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Service Manager Allen Good

October 27, 2020

The service was excellent and quick. This was my first experience with Andrew Service and they exceeded expectation. I will continue to work with them on all of my future vehicles. More

by mfidd11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Oct 27, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Service Manager Allen Good

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