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Umansky Toyota

Milwaukee, WI

4.7
6,725 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,725 reviews

October 14, 2020

Met all our needs. Pleased with every step: negotiation, communication and even car delivery from the other state. Finance/loan process was very easy and fast. Well done! More

by yelena.sidorko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gunther, Ken Davis
October 14, 2020

Tried contacting Johanna several times she wouldn’t return my calls or texts! Jared asked me to come and see the truck. He told me it was ready. I got there and it wasn’t ready. I changed my work sche More

by POLSON8202
Recommend Dealer
No
Employees Worked With
Jared Johnson, Johanna Rodriguez
Oct 27, 2020 -

Umansky Toyota responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Kevin Burgher General Manager 414-509-1450

Oct 27, 2020 -

POLSON8202 responded

It was not Johanna’s fault. This was all on Jared. He called me and told me the truck was ready and after changing my schedule to accommodate coming to the dealership the truck was not ready. Johanna had everything taken care of with me before he decided he had to jump in and push things along. Jared did offer to have it delivered to me after it was detailed but, when it was delivered it was washed and vacuumed but it was still a mess. I’m not happy with dealing with different people on the same sale because there was no communication

October 13, 2020

The dealership is outstanding. However, the service advisor that I dealt with was uninformed and rude. He suggested I drive my car an excessive amount. More

by MSLETTIE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Good, Cody Wagner
October 13, 2020

Buying a car has never been so easy. I had a great experience at Andrew Toyota. From getting greeted at the door, to working with Ken Davis and his wife Darlene, and finally the finance team. I even g More

by mlodem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew C. Schlesinger, Joe Burbach, Ken Davis
October 13, 2020

I have been getting my 2008 Avalon serviced at this dealership for the past 5 years. Cody Wagner has always taken great care of me. He is the main reason I decided to purchase a new Tundra at Andrew. More

by LORASLUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Coroian, Cody Wagner, Ken Davis
October 12, 2020

Service for oil and filter has gotten quite pricey😞 The website is very unhelpful for scheduling service. Willy is always great to work with and helpful More

by Hbkruger629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
October 12, 2020

They replaced a recall item for me and it took less than an hour. I had been scheduled twice before at two other dealerships and when I had arrived for my appointment they didn’t have the part. And they ha More

by withakdamit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
October 11, 2020

Transaction was smooth and everyone in sales was professional and friendly. Quite a bit different than experiences at other Toyota dealerships in the area. Thanks. More

by Blackout Special
Recommend Dealer
Yes
Employees Worked With
Matt Riffel, Cristian Coroian
October 11, 2020

We have purchased five cars in less than three years from Marc Braddofino. The has always been helpful, responsive and engaged. On the rare occasion that a problem arose, he always took care of it promptly a More

by mjackerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2020

Very good service and friendly personnel specially Mr.Wille he go above and beyond to make sure all questions are answered.He is an expert More

by margaritamal2921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, Michael Oppermann, Willie Willett
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