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Umansky Toyota

Milwaukee, WI

4.7
6,734 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,734 reviews

April 09, 2024

We called in on a 4Runner Jeff met us at the door and we got the deal done quick and painless. More

by nrschnabel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
Apr 10, 2024 -

Umansky Toyota responded

We're thrilled to hear that you had a quick and painless experience with Jeff while purchasing your 4Runner at Andrew Toyota! Thank you for choosing us for your automotive needs. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and hope you enjoy your new vehicle!

April 08, 2024

John was a nice guy but I don't think I'll be back at Andrew Toyota ever again. When I take my car to any shop I expect a loaner vehicle. Luxury car dealers do it so does that mean I should go buy a Cadi More

by Clint Rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs, John Ferrigno
Apr 09, 2024 -

Umansky Toyota responded

Hi Clint, Thank you for sharing your feedback with us. We're sorry to hear about your experience, and we apologize for any inconvenience caused. We understand your concerns regarding loaner vehicles, and we strive to provide the best service to our customers. We'd like to address your concerns directly, so please feel free to reach out to our Service Manager, Allen Good, at 414-228-1450. We value your business and would appreciate the opportunity to make things right. Best regards, Andrew Toyota

April 08, 2024

Doing service at Andrew Toyota was hassle-free and easy. Cody is awesome and kept me updated on the progress. A+ More

by bryschflooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Apr 09, 2024 -

Umansky Toyota responded

Thank you for your feedback! We're delighted to hear that your service experience at Andrew Toyota was hassle-free and easy. We're glad Cody provided you with excellent service and kept you updated on the progress. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and hope to serve you again soon!

April 08, 2024

Big difference between 2021 purchase and 2024 purchase We purchased a new 2024 Crown and this time the trade and purchase went fast. Jessi was knowledgeable and worked to get everything done More

by jmdrisc48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
Apr 09, 2024 -

Umansky Toyota responded

Thank you for sharing your recent experience with us! We're thrilled to hear that your trade-in and purchase process for the new 2024 Crown went smoothly and quickly. We apologize for the inconvenience regarding the front license plate, but we're delighted that overall, you were in and out of the dealership within 2 hours with your new car. We appreciate your feedback and your continued trust in Andrew Toyota. If you ever need anything else or have further feedback, please don't hesitate to reach out.

April 08, 2024

This was my first time buying a car and Marc made the process very smooth for me. I was coming in from out of state as well and Marc made sure to keep me informed via text or email every time there was a More

by Ryan826
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Umansky Toyota responded

Hi Ryan, Thank you for sharing your first-time car buying experience with us! We're thrilled to hear that Marc made the process smooth for you. We appreciate your recommendation, and we're glad to have earned your trust for vehicle services as well. If you need anything else or have further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

April 08, 2024

We have been working with John for several years and will continue to do so. More

by daylegamache
Recommend Dealer
Yes
Employees Worked With
John Endisch, John Endisch
Apr 09, 2024 -

Umansky Toyota responded

Thank you for your continued loyalty and support! We're glad to hear that you've been working with John for several years and plan to continue doing so. If you ever need anything else or have further feedback, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!

April 05, 2024

Always quick and professional. The only place I have my car serviced No thank you More

by Sean123
Recommend Dealer
Yes
Apr 06, 2024 -

Umansky Toyota responded

Thank you for your wonderful review! We're delighted to hear that you're pleased with our quick and professional service. We truly value your loyalty and trust in us as the sole destination for your car servicing needs. Your feedback is invaluable to us. No thank you needed – it's our pleasure to serve you!

April 05, 2024

Gio is the best! Love my new car. Couldn’t have asked for a better experience! More

by ALYSSAELLIS7
Recommend Dealer
Yes
Employees Worked With
Giovanni Roman
Apr 06, 2024 -

Umansky Toyota responded

Thank you for your kind words! We're thrilled to hear that Gio provided you with exceptional service at Andrew Toyota and that you love your new car. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

April 04, 2024

Fast service, got my second key fab which they programmed, settings different now, can’t figure out how to get old settings back More

by Amkaminsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Apr 05, 2024 -

Umansky Toyota responded

Thank you for your feedback! We're glad to hear that you received fast service and that we were able to program your second key fob for you. We apologize for the inconvenience regarding your settings and would be happy to assist you in getting them back to your preferences. Please feel free to reach out to us, and we'll do our best to help. We appreciate your business at Andrew Toyota!

Apr 05, 2024 -

Umansky Toyota responded

Thank you.

April 04, 2024

Good service completed within the promised time. Friendly and professional people. Comfortable waiting area at Andrew Toyota. More

by PFOSTER2
Recommend Dealer
Yes
Employees Worked With
John Endisch, John Endisch
Apr 05, 2024 -

Umansky Toyota responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our service team at Andrew Toyota and that everything was completed within the promised time. If you need anything else or have further feedback, feel free to let us know. We value your business at Andrew Toyota!

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