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Umansky Toyota
Milwaukee, WI
6,725 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6,725 reviews
May 06, 2020
15,000 Check Up and Air Bag Review • Communications: Stacy set up appointment, friendly and upbeat. John Endlisch most helpful, with clear explanations in a courteous manner. For me, i • Communications: Stacy set up appointment, friendly and upbeat. John Endlisch most helpful, with clear explanations in a courteous manner. For me, it is important to answer my email questions, something Allen Good excells at. ― A • Internal Information Systems: These are technology driven, hand-offs smooth from repair to cashier. No customer waiting. ―A • Invoicing-Explanation of Work Completed: It’s all there, understandable and complete; customers understand what they are billed for. ―A • Overall―A More
by JACK57
Verified CustomerEmployees Worked With
John Endisch, Stacy Hernandez
May 06, 2020
It is a pleasure to have such warm spirit people who go the extra mile to help. They are always kind and polite with every visit. the extra mile to help. They are always kind and polite with every visit. More
by SHANETACOLE
Employees Worked With
John Moore, Jared Johnson, Jeff Allen, Cody Wagner
May 06, 2020
The service was great no waiting comfortable I just enjoyed taking my car there I hope that you guys keep up the good work and I give you guys a plus for you were great l thank you and hope to see enjoyed taking my car there I hope that you guys keep up the good work and I give you guys a plus for you were great l thank you and hope to see you soon have a great day More
by 12JOHNN
Employees Worked With
John Ferrigno
May 06, 2020
Could not ask for better service Daniel helped get us in on very short notice when we had an emergency and facilitated a successful outcome to our problem. Thank you! We will not hes Daniel helped get us in on very short notice when we had an emergency and facilitated a successful outcome to our problem. Thank you! We will not hesitate to return to Andrew Toyota for service work in the future. More
by dshuster50
Employees Worked With
Dan Rogers
May 05, 2020
Twice in one year’s time I have been in and asked for additional work to be performed during a regularly scheduled oil change only to have evidence that it was not and to be blown off when I brought it t additional work to be performed during a regularly scheduled oil change only to have evidence that it was not and to be blown off when I brought it to my service advisor’s attention. Once it was the matter of noticing a burned out headlight the morning I was dropping it off for service. Asked that it be replaced and was charged for part and installation. The bulb being replaced was not a Toyota part. Two days later I was cited for driving with only one headlight. I went straight to an auto parts store to replace it only to discover it was the old bulb and had never been replaced. When I called and then went IN to Andrew Toyota with the bulb I replaced they claimed since I didn’t come there they had no way of knowing. Insinuating that I was lying. The sheer convenience of their location to my workplace and my hope that this was a fluke brought me back there again. Oil change and tire rotation. Passenger rear tire has a slow leak. I forgot to mention it. Kick myself when I pick it up. Slow leak should now be driver’s side front, correct? Nope...tire with the leak is in the same spot. Rear passenger side. I call and am told moving the tire likely fixed the leak and this is a new leak in the tire on the back passenger side. They won’t even look at it. I will never go back and will tell these stories to anyone who asks. More
by BRAVESUNSHINE
Employees Worked With
A Few Of Our Toyota Certified Techs
May 05, 2020
Met the same salesman i have seen in past years. I called and was invited in right away. They worked with me and all went great. and was invited in right away. They worked with me and all went great. More
by JAMELLIS2003
May 05, 2020
At first we were very pleased with our service, everyone was friendly and it went very quickly. However within a week of having our vehicle we came back and reported it was making sounds. We were told it wa was friendly and it went very quickly. However within a week of having our vehicle we came back and reported it was making sounds. We were told it was "just old" and not to worry. Within two weeks of that we had to put out another grand from our own pocket to repair something that was checked off as cleared on the paperwork. Attempted to work with the dealership and got no where. Not satisfied at all More
by MRS.NMJENSEN
Employees Worked With
John Moore, Olivia Evans
May 05, 2020
Service costs to high example hub bearing $1043 for one side. I changed both sides $230. in 3 hours. That est was with front brakes $341. So when you do hub bearings you have to remove the brakes so why ha side. I changed both sides $230. in 3 hours. That est was with front brakes $341. So when you do hub bearings you have to remove the brakes so why have to pay full boat labor like your doing separate More
by DURANGOREP
Employees Worked With
Willie Willett, Cody Wagner
May 05, 2020
I go to Andrew Toyota for most of my cars/service. Prices are to be expected, sales are a bit predictable, but the young man (Joe) who sold me this car was pretty kind & wasn’t too pushy (although a co-worke are to be expected, sales are a bit predictable, but the young man (Joe) who sold me this car was pretty kind & wasn’t too pushy (although a co-worker of his did try to pull an obvious sales tactic by asking if the car was “already sold” because he had someone else coming to test drive it :) More
by AG
Employees Worked With
Brian Gunther, Joe Burbach
