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Umansky Toyota
Milwaukee, WI
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6,719 reviews
May 05, 2020
I go to Andrew Toyota for most of my cars/service. Prices are to be expected, sales are a bit predictable, but the young man (Joe) who sold me this car was pretty kind & wasn’t too pushy (although a co-worke are to be expected, sales are a bit predictable, but the young man (Joe) who sold me this car was pretty kind & wasn’t too pushy (although a co-worker of his did try to pull an obvious sales tactic by asking if the car was “already sold” because he had someone else coming to test drive it :) More
by AG
Verified CustomerEmployees Worked With
Brian Gunther, Joe Burbach
May 05, 2020
Twice in one year’s time I have been in and asked for additional work to be performed during a regularly scheduled oil change only to have evidence that it was not and to be blown off when I brought it t additional work to be performed during a regularly scheduled oil change only to have evidence that it was not and to be blown off when I brought it to my service advisor’s attention. Once it was the matter of noticing a burned out headlight the morning I was dropping it off for service. Asked that it be replaced and was charged for part and installation. The bulb being replaced was not a Toyota part. Two days later I was cited for driving with only one headlight. I went straight to an auto parts store to replace it only to discover it was the old bulb and had never been replaced. When I called and then went IN to Andrew Toyota with the bulb I replaced they claimed since I didn’t come there they had no way of knowing. Insinuating that I was lying. The sheer convenience of their location to my workplace and my hope that this was a fluke brought me back there again. Oil change and tire rotation. Passenger rear tire has a slow leak. I forgot to mention it. Kick myself when I pick it up. Slow leak should now be driver’s side front, correct? Nope...tire with the leak is in the same spot. Rear passenger side. I call and am told moving the tire likely fixed the leak and this is a new leak in the tire on the back passenger side. They won’t even look at it. I will never go back and will tell these stories to anyone who asks. More
by BRAVESUNSHINE
Employees Worked With
A Few Of Our Toyota Certified Techs
May 05, 2020
Met the same salesman i have seen in past years. I called and was invited in right away. They worked with me and all went great. and was invited in right away. They worked with me and all went great. More
by JAMELLIS2003
May 04, 2020
Great service like always! Always satisfied when going to Andrew Toyota. Friendly courteous staff very accommodating. My car was ready in no time at all.I'll definitely be back! Andrew Toyota. Friendly courteous staff very accommodating. My car was ready in no time at all.I'll definitely be back! More
by al28
Employees Worked With
James Vallier, Andrew Akhahon, Andrew C. Schlesinger, Dan Rogers, Jeff Allen, Zeljko Blagic, A Few Of Our Toyota Certified Techs, Cody Wagner, Justin Gunther, Joe Burbach
May 04, 2020
Timeliness, quality of maintenance work, clear communication of why the work on the car is needed, great shuttle service, spaciousness and cleanliness of the waiting area, are all positives. I do communication of why the work on the car is needed, great shuttle service, spaciousness and cleanliness of the waiting area, are all positives. I do wish there were electrical outlets available to plug in cell phone recharges though. . More
by BOOKSMARTIST
Employees Worked With
Zeljko Blagic
May 04, 2020
super efficient! Courteous and processional! Great job! Able to solve the problem (which other mechanics couldn't) with ease! (Not so much Corona precautions, I would have appreciated more glove Great job! Able to solve the problem (which other mechanics couldn't) with ease! (Not so much Corona precautions, I would have appreciated more gloves and masks by the emplyees) More
by Toyota Driver
Employees Worked With
John Endisch
May 04, 2020
Andrew Toyota service is stellar. They go above and beyond during every interaction. I have been with them since 2015 and don’t have any regrets beyond during every interaction. I have been with them since 2015 and don’t have any regrets More
by jbree519
Employees Worked With
Cody Wagner
May 04, 2020
I have had all my Toyotas serviced at Andrew and have had no problems with them. They have great service advisors that don’t over sell services you don’t need. no problems with them. They have great service advisors that don’t over sell services you don’t need. More
by FWLANGER
Employees Worked With
Willie Willett, Mike Schmidt, LINA SCHMOLDT
May 04, 2020
Experience Top Quality On a consistent basis - quickly pulled into the car service section. Promptly was greeted by a friendly service representative. The dealer always get On a consistent basis - quickly pulled into the car service section. Promptly was greeted by a friendly service representative. The dealer always get the car fixed in the time originally suggested. Beyond that they keep track of when maintenance is needed. Did I mention that there is always a small packet of cookies in the car after the service is ended? More
by ASTORTHEATER
Employees Worked With
John Endisch
