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Umansky Toyota
Milwaukee, WI
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6,719 reviews
March 16, 2020
The service was excellent. The staff were pleasant and clear in advising me of what was to be done to the car. The staff was prompt and timely in taking my car in upon my arrival, clear in advising me of what was to be done to the car. The staff was prompt and timely in taking my car in upon my arrival, More
by coffexprso
Verified CustomerEmployees Worked With
I don’t know who the cashier was but she was very professional and kind as well., Zeljko Blagic
March 15, 2020
I had a wonderful experience. I had the best sales person I’ve seen in a while. Very professional accurate and fast. He exceeded my expectations. I’ve seen in a while. Very professional accurate and fast. He exceeded my expectations. More
by BLUNT.DIAMOND
March 15, 2020
Friendly Efficient Service We had a really good experience at Andrew Toyota from the warm welcome upon entering the front door to incredible efficiency in handling the Pre Cert We had a really good experience at Andrew Toyota from the warm welcome upon entering the front door to incredible efficiency in handling the Pre Certified sale to taking time to go through some of the new technology on the car. Things were bustling there but not confused or harried. Ken and Darlene worked together wonderfully to provide an above average experience. We were introduced to someone in the service department as well upon our request... More
by Barb D
Employees Worked With
Christopher Williams, Ken Davis
March 15, 2020
Great intro to a vehicle I had a lot of questions on... Smooth financing... Was able to come ti a deal I was happy with.. Smooth financing... Was able to come ti a deal I was happy with.. More
by SARINBLADE
Employees Worked With
Cristian Coroian, Christopher Spatola, Christopher Williams
March 14, 2020
typical car dealership I bought a Camry from Andrew and was happy with my purchase. It was a very busy Saturday and my salesman was quite busy, I didn't mind because I dread I bought a Camry from Andrew and was happy with my purchase. It was a very busy Saturday and my salesman was quite busy, I didn't mind because I dread dealing with sales men. I felt a little pressured but not bad. The worst part was waiting on the finance guy. Happy except found a bunch of garbage under the front passenger seat and fluids were not topped off like I expected. Also no front plate holder , which is law in my state. ( my son the police officer said will receive a ticket). All in all I got the car I want. More
by DRummel
Employees Worked With
March 13, 2020
Excellent overall experience. I decided to purchase a new Toyota Highlander via the internet on dealership websites rather than repeat my car buying strategy of the past 30 years w I decided to purchase a new Toyota Highlander via the internet on dealership websites rather than repeat my car buying strategy of the past 30 years which consisted of driving all over several counties and spending endless, mind-numbing hours imprisoned in a salesperson's cubicle. I emailed my offer for a Highlander with the options I desired to 7 different dealerships from Milwaukee to Sheboygen and on up to Green Bay looking for the best deal. Steve Wallin from Andrew Toyota was the first to respond. He didn't start up some inane conversation or string me along while having to clear something with his manager. He never attempted to talk me into something I wasn't interested in. Straight up he gave me Andrew's out-the-door price with all the charges and fees itemized as I had requested. As responses from the other dealerships trickled in (which included those inane questions) it became apparent that Steve's offer was the lowest by a significant amount. In all, it took just 5 efficient emails from start to finish with Steve to lock in a great price with an over-the-phone deposit. Here's the icing on the cake: two days later when I arrived at the Andrew Toyota dealership to sign the papers and pick up my new Highlander there were no last minute surprises or additional charges. This is how car purchasing should be. If you are considering buying a Toyota and want a great price from a helpful, no-nonsense, salesperson with integrity, call Andrew Toyota and ask to speak with Steve Wallin. More
by Tom
Employees Worked With
Steve Wallin
March 13, 2020
Oil change Everyone seems happy and like their job. Waiting area is great with the drinks and food.and TV,s and magazines and work does not take too long. Everyone seems happy and like their job. Waiting area is great with the drinks and food.and TV,s and magazines and work does not take too long. More
by Sandra.Kent
Employees Worked With
Steve Butcher
March 13, 2020
Very accommodating and knowledgable I usually wait for Very accommodating and knowledgable I usually wait for my vehicle and I appreciate the communication I get regarding status of my vehicle during the Very accommodating and knowledgable I usually wait for my vehicle and I appreciate the communication I get regarding status of my vehicle during the time I spend there. More
by SPG
Employees Worked With
Zeljko Blagic
March 12, 2020
I usually have an exceptional experience with Andrew Toyota when using this facility for auto service. Receiving service in a timely manner and the use of coupons are also excellent! Thanks Toyota when using this facility for auto service. Receiving service in a timely manner and the use of coupons are also excellent! Thanks More
by lmorse850
Employees Worked With
Willie Willett
March 12, 2020
High labor rates Was informed there's an oil leak from my timing chain cover. At 75000 miles on the vehicle this type of issue shouldn't happen. Quote to fix was $4200 Was informed there's an oil leak from my timing chain cover. At 75000 miles on the vehicle this type of issue shouldn't happen. Quote to fix was $4200. I stated that that's ridiculous and the SA agreed, gave me a number for Toyota Customer Service, but said there's "nothing else they can do." Sure there is. Get the manager and work with the customer to show that you stand behind the product you sell and service. Took it to another dealer and was quoted $1000 less for same repair. The test that was done, putting dye in the oil to trace the leak cost $89. Other dealer stated that's a lot more than they charge. I have no beef with the courtesy of the staff and the promptness of repairs, but the cost of having them work on things is higher than others in the area. More
by Rob S
Employees Worked With
LINA SCHMOLDT
