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Umansky Toyota
Milwaukee, WI
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6,719 reviews
January 07, 2020
Car would not start and they determined had rodent issues that ate thru wiringGave suggestions on ways to keep this under control in the future! that ate thru wiringGave suggestions on ways to keep this under control in the future! More
by SRBOYLE25
Verified CustomerEmployees Worked With
Zeljko Blagic
January 03, 2020
My truck was damaged between drop off and pick up. Upon entering service area my service advisor did a thorough visual check of my truck. No dents or scratches or dings. Upon receiving my truck after t Upon entering service area my service advisor did a thorough visual check of my truck. No dents or scratches or dings. Upon receiving my truck after the 10K was complete there was a door ding and scratch on the driver side door. The service advisor who handed me my keys checked with the admitting advisor to inquirer about any issues with my truck. He said there were none. At this time the new service advisor looked at the damage to my truck. She took pictures of the scratch. I received no apologies and no guarantee that Andrew Toyota would pay for their carelessness. I was told that management would need to take a look at their video system to see if the damage was done on their property. Since the incoming service advisor saw no damage when I brought the truck in I should have been given an immediate apology and assurances the damage would be fixed at no cost to me. I received a call several hours later saying that their was no video evidence the damage was done on their property but they would fix the damage. I have since gotten a couple estimates. I have been told by 2 different repair businesses that my options are to sand the area around the scratch and repaint the door or apply touch up paint. I was told if I go the touch up route I will see the mark on my truck forever. This is a new truck with 10K miles on it. Thanks Andrew Toyota for your carelessness. I emailed the service manager Allen Good but got no response. More
by mjpclark
Employees Worked With
LINA SCHMOLDT
January 02, 2020
2nd Time Just as Good as the 1st Quick and efficient with ample seating in the waiting area plus refreshments. Both times I have been there they have completed the service in less ti Quick and efficient with ample seating in the waiting area plus refreshments. Both times I have been there they have completed the service in less time than originally stated. More
by mark.kremer
Employees Worked With
Cody Wagner
January 02, 2020
High quality work at a fair price Service done under time promised and was very satisfactory. Will bring vehicle back to Andrew for next required service. High quality work at a fair p Service done under time promised and was very satisfactory. Will bring vehicle back to Andrew for next required service. High quality work at a fair price More
by JMHANDRICH
Employees Worked With
Cody Wagner
January 02, 2020
Bad overall experience Stopped to purchase a new XSE Camry V6. The entire experience was horrible from meeting our sales person to delivery of the vehicle. I emailed the d Stopped to purchase a new XSE Camry V6. The entire experience was horrible from meeting our sales person to delivery of the vehicle. I emailed the dealers GM regarding my issues and asked for some resolutions but now nearly a week later I have received no follow up. If nothing is done about my issues I will leave a more detailed public review sharing the experience. More
by Tony D
Employees Worked With
January 02, 2020
Great dealership to purchase from and have service done at. I’ve been dealing with this dealership for 10 plus years. They are great to work with. Service actually fixes problems and helps prevents problems wit I’ve been dealing with this dealership for 10 plus years. They are great to work with. Service actually fixes problems and helps prevents problems with my vehicles. The lounge has drinks and snacks free of charge. I like the cookies on the passenger seat after any service( kids end up finding them). Those are details people remember and appreciate. More
by kylenesss
January 01, 2020
If Toyota don’t give my guy Jeff Allen a raise or bonus it’s gonna be a big problem ,that guy is A car dealing God really he’s the best.He taught all the do’s and dont’s from having a strong relationship w it’s gonna be a big problem ,that guy is A car dealing God really he’s the best.He taught all the do’s and dont’s from having a strong relationship with Toyota from using and maintaining my car.No other dealer is better than him.The dude knows his stuff. More
by lyderius2020
Employees Worked With
Jeff Allen
December 27, 2019
Zeljko was very helpful. Everything was done well and on time. I’ve been coming to Andrew Toyota for service for years. Never had a bad experience. Not once was very helpful. Everything was done well and on time. I’ve been coming to Andrew Toyota for service for years. Never had a bad experience. Not once. More
by PATRICK.MURPHY0
Employees Worked With
Zeljko Blagic
December 26, 2019
Worst experience I brought my car in for an oil change in perfect condition. The technicians said there was something wrong. When I brought it back again, the technici I brought my car in for an oil change in perfect condition. The technicians said there was something wrong. When I brought it back again, the technician found more problems. I declined to fix them. The shifter was not put back in properly, and now the car is not working good. The car is now making a noise that it did not make prior to the inspection and service. More
by F.A-MUBARAK
Employees Worked With
Willie Willett
December 25, 2019
Reliable This was a service I had been anticipating. We’d been watching it for awhile. It was thoroughly explained.There was another issue that was repaired wi This was a service I had been anticipating. We’d been watching it for awhile. It was thoroughly explained.There was another issue that was repaired without needing to get new parts. Saved about $100. Greatly appreciated. More
by SLR
Employees Worked With
John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno
