Umansky Toyota

Great customer service! Second time I’ve leased my RAV4 from Andrew Toyota and my expert sales rep, Marc Brandofina! Very accommodating and goes to the extreme to meet my som Second time I’ve leased my RAV4 from Andrew Toyota and my expert sales rep, Marc Brandofina! Very accommodating and goes to the extreme to meet my sometimes unusual demands!! Would highly recommend both dealer and Marc! More

Customer Service Initially there was a pretty serious mishap, on behalf of one of the other customer representatives, however Lina Schmoldt went above and beyond to, e Initially there was a pretty serious mishap, on behalf of one of the other customer representatives, however Lina Schmoldt went above and beyond to, expediently, make amends and rectify the error. She was truly a pleasure to speak to and each engagement she made me feel that much better about the overall situation. Her winning personality and radiant smile makes her the real MVP! She was a pleasure in dealings, making me and my, Toyota Tundra, situation feel most important and respected. I wish that I could have allotted her 10 stars. She is a gem! Also Mr. Cody Wagner! Shout out to him for rectifying the situation as well! A truly winning young man! More

Great experience. Really good place to make deals. The staff was prepared and guided me through every step of the process. They explained everything clearly and with a Really good place to make deals. The staff was prepared and guided me through every step of the process. They explained everything clearly and with a lot patience. More

Up saled The person who first checked me in was nice & efficient . Was up saled for unnecessary wheel alignment work. You should of never left a print out of The person who first checked me in was nice & efficient . Was up saled for unnecessary wheel alignment work. You should of never left a print out of the alignment job results on the front seat showing that everything was within range before the unnecessary, recommended alignment work. I trusted Andrew's recommended repair work. More

Peace of Mind I am always greeted with Good morning and how is your days going? Why are you here? Very kind, pleasant, patient, and customer focused including makin I am always greeted with Good morning and how is your days going? Why are you here? Very kind, pleasant, patient, and customer focused including making certain that my car is cared for to highest degree. Excellent. More

Car maintenance. I rely on Andrew Toyota to tell me truthfully what is needed and to fix it right. I always call Willie to set up service. I rely on Andrew Toyota to tell me truthfully what is needed and to fix it right. I always call Willie to set up service. More

Thorough inspection We had a few problems with our van. They did a thorough inspection and found the causes. All was repaired in a timely manner. Thanks! We had a few problems with our van. They did a thorough inspection and found the causes. All was repaired in a timely manner. Thanks! More

Auto repair Poor customer service, car was returned full of grease inside and request for extras was not completed. Price was charged in full! Rude service people Poor customer service, car was returned full of grease inside and request for extras was not completed. Price was charged in full! Rude service people attempting to run everyone over as you’re pulling your car out! Customer for 20 years! This has happened far too many times now! Rude sales employee in show room as well! More

Purchasing a vehicle Thank you Jimmy V for the excellent service and taking care of us through the entire process. You were amazing at always getting back to me and answer Thank you Jimmy V for the excellent service and taking care of us through the entire process. You were amazing at always getting back to me and answering my questions in such a timely manner. You brightened my day everytime I saw you, you just have a way of making people feel special. I look forward to doing business with you in the future. ? More

Service Thank you to the Toyota service team for working on my car. Thank you Mike for greeting me and getting me settled as I pulled into the garage. Thank you to the Toyota service team for working on my car. Thank you Mike for greeting me and getting me settled as I pulled into the garage. More