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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

May 19, 2019

Awesome and Quick Service Marc did what I exactly expected from a sales person. He was efficient, quick and understanding with my requirements for the car and respected my time More

by AKHAN110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Umansky Toyota responded

Thank you for your review and business. We appreciate being your dealership of choice. Best wishes, Kevin Burgher, GM, kburgher@andrewtoyota.com

May 18, 2019

Great service Steve Cicero was so nice, I thought I was just being overly worried about my low tire pressure and gate to waste the service dept’s time. He assured m More

by holamissb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cicero
May 20, 2019 -

Umansky Toyota responded

Thank you for your review and business. We appreciate being your dealership of choice. Best wishes, Kevin Burgher, GM, kburgher@andrewtoyota.com

May 16, 2019

Thanks Zee I was very impressed with Zee's patience with me in explaining the work that needed to be done on my car. He was very helpful and took the time to mak More

by Diane
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
May 16, 2019 -

Umansky Toyota responded

Every little detail matters to me. I always want to ensure every customer is 110% satisfied. Thank you for your business. Best wishes, Zee

May 16, 2019

Excellent services from John- the great guy! Always got quality services from MR. John. Especially this time when I was in hurry for my emergency, Mr. John responded very quickly with his knowled More

by Lola
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
May 16, 2019 -

Umansky Toyota responded

I am humbled by your review! Thank you for your kind words and business. All the best, John Ferrigno, jferrigno@andrewtoyota.com

May 16, 2019

Great service with exception of shuttle. Long wait for pick up by shuttle without contact as to why the pick up,shuttle after service took over 1 1/2 hour wait. More

by lkoehnmace
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
May 17, 2019 -

Umansky Toyota responded

Thank you for the feedback. We will make sure to pass that on to our Shuttle crew. We are always looking to improve. -Andrew Toyota Customer Care Team

May 16, 2019

great They helped out with a problem and made sure that it was covered under warranty, They were kind and should that they wanted to help get the problem fi More

by roloff.jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cicero, Willie Willett
May 17, 2019 -

Umansky Toyota responded

I am glad everything worked out so well. Thank you for your review and business. Best wishes, Allen Good, Service Manager

May 16, 2019

Exhaust system and dealing with insurance. Dan Rogers handled check in, determined damage and did everything the insurance company required with professionalism and experience. Tim Jansen did t More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jansen, Dan Rogers
May 17, 2019 -

Umansky Toyota responded

I am so glad to hear everything was done well for you. Thank you for your review and business. -Allen Good, Service Manager

May 16, 2019

Superior experience. Brought in our 2006 Rav4 for routine oil change and Check Engine light. Service tech's were successful in identifying the source of the problem as wel More

by IKE1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David (morning driver) and the afternoon driver (can't remember his name) were great ambassadors for the dealership., John Ferrigno
May 17, 2019 -

Umansky Toyota responded

Thank you for your review and continued business. Best wishes, Kevin Burgher, GM

May 16, 2019

Great job The staff and the service are always great! We have been taking our cars there for many years. Wouldn't go anywhere else. It's always nice to set i More

by Peg Skocir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
May 17, 2019 -

Umansky Toyota responded

Yours and Johns loyalty means the world to us. Thank you for your trust and continued business. Take Care, Allen Good, Service Manager

May 14, 2019

Awesome. Christopher was amazing Would have gotten 5 stars except the closing finance person did not explain the add-on maintenance as optional until my husband questioned him on it. More

by Kiesner family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson, Javonte Powell, Christopher Spatola
May 16, 2019 -

Umansky Toyota responded

Thank you for your review, business, and feedback. We are always looking to improve. Best wishes, Kevin Burgher, GM, kburgher@trustandrew.com.

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