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Umansky Toyota

Milwaukee, WI

4.7
6,721 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,721 reviews

April 25, 2019

New Tacoma! Awesome! (The sales staff were awesome too!) Getting what I wanted was a breeze. Prentiss Farsee is GREAT! He was a big reason why I purchased from An More

by grumpy old man
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann, Prentiss Farsee, Andrew C. Schlesinger
Apr 26, 2019 -

Umansky Toyota responded

I am humbled by your review and business. I ALWAYS want to make buying a car fun! Take Care, Prentiss Farsee, prentissfarsee@andrewtoyota.cmdlr.com

April 25, 2019

Satisfied Customer I recently became the proud and blessed person of my second Toyota. The service personal has given me great service! Keep up the wonderful job that y More

by ED.HOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Apr 26, 2019 -

Umansky Toyota responded

We are so glad to have earned your business and that you are happy with us. Thanks again! -Duane Domagalski, Service Director, ddomagalski@andrewtoyota.com

April 25, 2019

Work was explained and done in a timely manner Went in for an oil change, Willie checked what was appropriate for my mileage. Suggested spark plugs replaced. Told me approximate wait time, which More

by prudencepetrykowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Apr 26, 2019 -

Umansky Toyota responded

Paying attention to all details and providing timely service is VERY important to us. Thank you for your business. Take care, Allen Good, Service Manager, agood@andrewtoyota.com

April 23, 2019

Leasing a 2019 car Leasing my Camry was efficient and professional. Steve Butcher makes the process easy and listens carefully to what I wanted. It is a relief to know More

by FSHEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Butcher
Apr 26, 2019 -

Umansky Toyota responded

You are welcome! Thank you for allowing me to EARN your business. Make sure to come and say hi when you come in for your first 5k ToyotaCare maintenance visit. Take care, Steve Butcher

April 22, 2019

Great Experience! I knew my lease was up and was a little nervous about securing my new lease but was completely happy with the speed and ease with the whole process. I More

by Jim1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Umansky Toyota responded

I am so glad to hear that our team put your mind at ease with the process of getting a new lease! I hope you had a great weekend and enjoyed the nice weather in the Corolla. All the best, Kevin Burgher, GM, kburgher@andrewtoyota.com

April 22, 2019

another great experience! Honest, trustworthy, and willing to go the extra mile. Thank you Mike and Allen! They make the service process very easy and I know they're treating More

by JPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Good, Mike Schmidt, Duane Domagalski
Apr 22, 2019 -

Umansky Toyota responded

You are very welcome! Thank you for your review and business. When you do business with us, you are a part of the Andrew family!!! -Allen Good, Service Manager, agood@andrewtoyota.com

April 22, 2019

Awesome Costumer Service William M Willett III was amazing from start to end. Very professional and easy to work with. Strongly recommend him for your services. The same go More

by STUNTER316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon, Willie Willett, John Ferrigno, Cody Wagner, Steve Cicero
Apr 23, 2019 -

Umansky Toyota responded

Thank you for your loyal business in both our sales and service departments. We appreciate being your Toyota dealership of choice. Best wishes, Kevin Burgher, GM, kburgher@andrewtoyota.com

April 20, 2019

Good reliable service Andrew Toyota provides reliable service. I know I can trust their service and recommendations. Waiting area is always clean have good coffee and refre More

by MYUNDEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Apr 22, 2019 -

Umansky Toyota responded

Unfortunately we did change our policy on the car wash. We no longer do an automatic car wash when the vehicles are in for service. We were getting a number of complaints on the amount of extra time it was taking to get the vehicles washed. With the amount of cars that were being run through our car was It would sometimes add between 30-45 extra minutes. We were able to get the services done in a proper amount of time but with the added car wash time people were unhappy and it would affect getting cars done in 1 hour or less with a schedule maintenance. With that being said when you do bring your vehicle in for service and if you have the extra time just let your service advisor know you want it washed and we will be more than happy on doing that for you. Thank you again for your trust and business. Allen Good Service Manager agood@andrewtoyota.com

April 20, 2019

Quick transaction The atmosphere is happy and inviting. The area is clean and informative. Was taken care of right away and the whole process was painless and quick. Th More

by Lilpookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson, Mark Doedens
Apr 22, 2019 -

Umansky Toyota responded

Thank you for your review and business. At Andrew Toyota customers can expect a "not-so-typical" experience. We want to break the stereotypes and give every customer the VIP experience that they deserve. Thank you for the opportunity! -Kevin Burgher, GM, kburgher@andrewtoyota.com

April 19, 2019

Very efficient, in/out fast, said what I wanted and given it Great fast and efficient service, very little idle time, told staff what I was looking for and was given just that, no confusion or wasted time More

by MIKE.URBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Evans
Apr 22, 2019 -

Umansky Toyota responded

Thank you for choosing to lease your 2019 4Runner with us. It was my pleasure to assist you. Make sure to come say "Hi" when you get your first 5K ToyotaCare service done. All the best, Olivia Evans, Sales Consultant.

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