Back

Umansky Toyota

Milwaukee, WI

4.7
6,721 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
Contact Dealership

1620 West Silver Spring Drive

Milwaukee, WI

53209

Directions

By Type

Showing 6,721 reviews

April 17, 2019

Issue resolved quickly The back hatch lock for our Yaris was not working properly. Willie was contacted and we set up an appointment. 90 minutes later the lock was fixed. More

by momamato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Apr 22, 2019 -

Umansky Toyota responded

You are welcome. I am glad I was able to get this squared away for you. Take Care, Willie W.

April 17, 2019

Bad Experience I made it to my appointment with Matt Maurer. When we arrive Matt never came out of the back! He had a sales associate speak with us. AND the car More

by Deanna R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Mauer
Apr 19, 2019 -

Umansky Toyota responded

Deanna, We are sorry to hear about this experience. This is not the kind of customer service we seek to provide. Our Internet Director emailed you in regards to this situation. Please email him back when you have a moment. -Andrew Toyota Customer Care Team

April 16, 2019

Excellent service. My car needed to have work done because of a recall. The service department was very courteous and accommodating throughout this experience. A part ne More

by SHOLTAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Apr 22, 2019 -

Umansky Toyota responded

Thank you for getting the recall done with us. I am glad that everything was efficiently taken care of. Take care, Allen Good, Service Manager, agood@andrewtoyota.com

April 16, 2019

Phenomenal Experience I just leased a 2019 RAV4 from Marc Brandofina and had a phenomenal experience. He was knowledgeable, efficient, and very friendly throughout the ent More

by Rav4guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Umansky Toyota responded

Thank you for the wonderful review and business. The RAV4 is a great SUV that I am sure you already have received many compliments on. If there is anything I can do for you in the future, please let me know. Take care, Marc Brandofina, Sales & Leasing Consultant

April 15, 2019

Second To None! Duane, Dan the Man, and Norm are the perfect recipe for outstanding, professional service that is second to none. Thank you all for keeping me safe on More

by #1084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Duane Domagalski, A Few Of Our Toyota Certified Techs
Apr 22, 2019 -

Umansky Toyota responded

You are welcome and THANK YOU for choosing us as your preferred Toyota dealership. We appreciate and value your continued business. Take care, Duane Domagalski, Service Director, ddomagalski@andrewtoyota.com

April 15, 2019

Great... But what happend to car wash? always a great experience. was dropped off this time and car was ready and waiting at the front with cars behind it but hadn't been contacted. when More

by JSOLANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Apr 22, 2019 -

Umansky Toyota responded

We appreciate your business and feedback. Thank you again for your trust and business. All the best, Allen Good, Service Manager, agood@andrewtoyota.com

April 14, 2019

Andrew Toyota is My Dealer and Service Center. I look forward to visiting your service department. The service that I need, that is the sevice you provide. Redundant or unneeded services are clearl More

by WILLIAM_TOWNSEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, Andrew C. Schlesinger, Willie Willett, Mark Doedens, Shelby Loth, Cristian Coroian, Mark Kelly
Apr 22, 2019 -

Umansky Toyota responded

It is always a pleasure to assist great customers like you! Thank you for servicing your 2015 Sienna with us. All the best, Willie W.

April 13, 2019

Superstar Service Professional Willie is a fan favorite. He is full service and treats our needs in a timely and specific manner, their is no BS with this guy!! More

by UNDERVALUED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Cody Wagner
Apr 22, 2019 -

Umansky Toyota responded

We agree! Willie is straightforward and hardworking. That's why we love him. Thank you for being our customer. All the best, Allen Good, Service Manager, agood@andrewtoyota.com

April 13, 2019

In and out in less than 1 hour. The waiting room is very comfortable and will stocked with drinks and snacks. The Service personnel are very professional and knowledgeable. They do More

by JHMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Apr 22, 2019 -

Umansky Toyota responded

Thank you for your business and review. Providing honest, efficient, and quality service is very important to us. Thank you for being our customer. Take care, Duane Domagalski. Service Manager, ddomagalski@andrewtoyota.com

April 11, 2019

Routine scheduled maintenance They started in on the car as soon as I arrived and it did not take long to get an update as to what issues they had and how the work was progressing More

by ENGINE1385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Good, Zeljko Blagic
Apr 22, 2019 -

Umansky Toyota responded

We try to make every experience quick, easy, and efficient. Thank you for being our customer. Best wishes, Allen Good, Service Manager

...
520
...