Umansky Toyota

Regular check up for Toyota Care I have bought 3 cars from Andrew Toyota and recently took my Manual Transmission Corolla in for regular service. When I got out of my car and was walk I have bought 3 cars from Andrew Toyota and recently took my Manual Transmission Corolla in for regular service. When I got out of my car and was walking over to the Service Man, I heard a grinding of the gears in my car. The person assigned to take my car to the service area did not notice that this was a manual transmission and was attempting to drive it like an automatic. I am totally appalled that the Service department would not train the people they hire to drive cars to make sure that they know HOW to drive them. More

Professional, friendly service “Andrew’s” staff is professional, informative and courteous. I worked with Willie Willet and John Ferigno. The appointments are easy to schedule, yo “Andrew’s” staff is professional, informative and courteous. I worked with Willie Willet and John Ferigno. The appointments are easy to schedule, you don’t have to spend a lot of time on the phone being endlessly transferred. You are updated on the progress while your car is being serviced (Willie informed me every step of the way). The shuttle service is very convenient and efficient. Overall, great experience! I just wish the prices were lower, so I could come for all my car’s needs. More

great service, unfortunate results Steve was great - professional, friendly, and helpful. His explanations to the problem facing my car was also very good. My car began to warn me to Steve was great - professional, friendly, and helpful. His explanations to the problem facing my car was also very good. My car began to warn me to stop immediately and go to a service center... without giving me much specifics. Unfortunately I was out of state and couldn't bring in the car right away. When I brought the car in, the warning had ceased. Steve told me that they would check the car, but that most likely nothing would come up because the warning had ceased. About an hour of waiting later, he was right. Nothing came up in the diagnostics. So I'm left puzzled. I love my Toyota, but when your $500 phone can tell me when my battery is low or when it's too cold for the phone to turn on, I would expect a $40,000 car should be able to tell me why it's sending me warnings... Two nights of worries, an hour of waiting in the service center and I"m still clueless as to what really happened. but my complaining aside, the service center isn't at fault for Toyota making their cars like that... Though the hour wait seems to be somewhat excessive for a simple check when an oil change takes just about as long. More

Service to my Toyota 4Runner. Outstanding customer service,couldn’t ask for anything more,much appreciated.i totally enjoy working with the great staff at Andrew Toyota,they defini Outstanding customer service,couldn’t ask for anything more,much appreciated.i totally enjoy working with the great staff at Andrew Toyota,they definitely go above and beyond for their customers. More

Excellent sales person! The sales person makes all the difference in the world when purchasing a vehicle. every dealership offers the same cars. . but it is the personal serv The sales person makes all the difference in the world when purchasing a vehicle. every dealership offers the same cars. . but it is the personal service of your sales person that seals the deal. Andrew A. has sold me several cars. he is personable and accommodating. . with a no-pressure approach. such a wonderful man to work with! i highly recommend buying a car from him. He will not disappoint! it also should be noted that i live in Oak Creek, and while i could have gone to a dealership closer to home. i traveled 40 minutes up to north milwaukee to buy my car from Andrew A. at Andrew Toyota. Thanks much for taking care of me! More

Good service! Fast and good services. They always put their customers first. Strongly recommend. I have two vehicles been served by Andrew Toyota. I have recomm Fast and good services. They always put their customers first. Strongly recommend. I have two vehicles been served by Andrew Toyota. I have recommended friends and family members to go to Andrew Toyota for buying and servicing their vehicle. More

Oil change and tire rotation I do not remember everyone nane but my visit was outstanding. Not enough space to type how AWESOME the service experience was. Fsst, clean, profession I do not remember everyone nane but my visit was outstanding. Not enough space to type how AWESOME the service experience was. Fsst, clean, professional, great waiting room, great staff, got my car washed, trust worthy staff and business and the list goes on. One more person helped me but I donot remember his name. 15 stars! More

Awful Day Ends on a Good Note We found out that our 2007 Corolla needed more work than the car was worth. We called Marc telling him that we were interested in trying the 2016 Coro We found out that our 2007 Corolla needed more work than the car was worth. We called Marc telling him that we were interested in trying the 2016 Corollas on the lot, and that we would be trading in the 2007 for a new car. We were able to turn around and test drive 2016 Corollas within moments of being on the lot. Marc was incredibly knowledgeable and helpful. He remembered the family from working with us in the past. We were able to turn a fairly tragic day into a positive experience. The prices were excellent, we were given multiple options, but most importantly it felt like we were in great hands from start to finish. Would certainly recommend Marc to anyone who is in the market for a new or used Toyota. More

Andrew Service Best Ever in My Lifetime We just finished our free two years for service. One word: Outstanding. Of course, as we put on miles and our 2017 Toyota Corolla and as it ages and We just finished our free two years for service. One word: Outstanding. Of course, as we put on miles and our 2017 Toyota Corolla and as it ages and we have larger scale repairs, we shall see. Only negative: No free wash. In a nutshell: I believe Andrew has looked that total customer service experience though the eyes of the the customer and that should build loyalty. Keep it up. PS Allen Good is always responsive to my email questions. More

Service provided without difficulty. Friendly, competent. Convenient location. I would recommend their sales and service department to anyone. I have b provided without difficulty. Friendly, competent. Convenient location. I would recommend their sales and service department to anyone. I have been a customer for over 20 years and will be returning for future purchases and service. More