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Umansky Toyota

Milwaukee, WI

4.7
6,718 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,718 reviews

June 17, 2016

Olivia Evans Top Notch! I have been a long time Toyota owner (Previa, Sienna, Prius) and leased a 2014 Prius for the past 2 yrs. Olivia Evans introduced me to the 2016 models More

by adrian.chan53209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Evans
Jun 20, 2016 -

Umansky Toyota responded

I am flattered by your kind words and review. I am more than happy to do whatever it takes to find the perfect vehicle to fit every customer's needs and their budget. It was great to meet you and thank you for the opportunity to earn your business. Best wishes, Olivia Evans

June 17, 2016

Satisfied Customer I had never leased a car before, but Marc explained the process very clearly and answered all of my questions. He was able to get me the car I wante More

by Marshy 21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2016 -

Umansky Toyota responded

You are very welcome! Thank you for your kind words and business. Leasing can sometimes be confusing, but we have a great team that is always here to help. We custom tailor every in store lease to fit our customer's needs based on the specific vehicle they pick out after they test drive, their planned down payment, their financial situation, and the specials we can offer them. As a result, roughly 60% of our new car business is leasing. If there is anything I can do for you in the future, please feel free to call, text, or email. I am always here to help! Thanks again, Marc Brandofina

June 16, 2016

Excellent customer service On June 14 I stopped at Andrew Toyota looking to compare the Corolla and Sentra and Civic in other dealerships. Also, I was open either to buying or l More

by Javiert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Doedens
Jun 16, 2016 -

Umansky Toyota responded

Thank you Javier for your review and business. The Corolla is truly a better vehicle than the other two! I am confident that you will be very happy with it for your whole lease. Don't forget to say hi when you come in for your first 5K complimentary ToyotaCare Maintenance appointment. Best wishes, Mark Doedens

June 15, 2016

Best salesman at Andrew!! Although I didn't make a purchase today, I really appreciated all the time Prentiss took to explain all of my options from buying to leasing. He is ve More

by Elmiller4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prentiss Farsee
Jun 16, 2016 -

Umansky Toyota responded

Thank you for your kind words and review. I hope that we can get you a great deal very soon. I look forward to continuing to work with you. Best wishes, Prentiss Farsee

June 14, 2016

Great dealership Car buying can be a very stressful event. When anxiety about the amount of money you are going to spend and the length of time you plan to own the car More

by blehky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC Han, Thomas Murray, Vince Miserendino
Jun 15, 2016 -

Umansky Toyota responded

I am flattered by your kind words and review. Thank you for allowing me to earn your business. One of the best things about my job is meeting great families like yours from our community. I work hard to ensure every customer has a stress free, easy, efficient, and transparent vehicle purchase process. Buying a car shouldn't be a tough, it should be fun! If you have any questions about your vehicle please feel free to call, text, email, or stop in. The Andrew Toyota team and I are always happy to help! Have a great summer, Tom Murray

June 13, 2016

Great experience, quick service Good customer service. I was able to upgrade my 2015 highlander to a 2016 with quick service. Shalonda was friendly and made the experience great. I l More

by Schaeferdawn17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson, Shalonda McCrory
Jun 13, 2016 -

Umansky Toyota responded

Thank you for your review and business. The great thing about working with Andrew Toyota is that we work as a team to ensure every customer has a time efficient, transparent, and easy experience. Best wishes, Shalonda McCrory

June 13, 2016

Positive experience I was at the point of giving up and didn't know what to do about car situation that I was having. Thank you so much for getting me out of car I reall More

by Blovely82
Recommend Dealer
Yes
Employees Worked With
Prentiss Farsee
Jun 13, 2016 -

Umansky Toyota responded

You are very welcome. One of the things that I enjoy most about my job is helping people understand all of their options and then assisting them on choosing the best one to fit their needs. Buying or leasing a vehicle should be an enjoyable experience. Thank you for your business, Prentiss Farsee

June 13, 2016

Great experience getting my 2016 Prius I wanted a silver car and Mark Doedens saw to it that I got it. He was extremely helpful in showing me all the ways to work the electronics. Thank More

by helhar80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Doedens
Jun 15, 2016 -

Umansky Toyota responded

Thank you for your review and business. The 2016 Prius is a HOT hybrid and I am glad we found one to perfectly fit your needs. If you have any more questions about the features, please feel free to stop by at anytime. We are ALWAYS happy to help. -Mark Doedens

June 12, 2016

HELP WHEN I NEEDED IT Had a lot of contact via email and phone. She was there to help me and answer my questions. Great job, Shelby and thank you. More

by CARNUTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, KC Han, Michael Oppermann, Shelby Loth, Grace Holton
Jun 13, 2016 -

Umansky Toyota responded

You are very welcome! Thank you for doing business with us. I am flattered by your kind words and review. What a great way to start a Monday! If there is anything that I can assist you with in the future, please feel free to call, text, or email me. Always happy to help, Shelby Loth, Internet Manager

June 09, 2016

Good Service Leased a new Sienna a week ago and so far couldn't be happier with the vehicle. Marc was great on test drive day discussing options and plans. Olivia More

by SFW65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia Evans
Jun 10, 2016 -

Umansky Toyota responded

Thank you for your review and business. We appreciate your feedback too. We are always looking to improve and give every customer the absolute best experience at our dealership. Best wishes, KC Han, GM

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