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Umansky Toyota

Milwaukee, WI

4.7
6,718 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,718 reviews

May 21, 2016

Very helpful Everyone at Andrew Toyota is very helpful and willing to answer questions (even the stupid ones). You walk in and are greeted with a smile. I am very More

by Rav4mycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew C. Schlesinger, Thomas Murray
May 23, 2016 -

Umansky Toyota responded

Thank your for your business and review. There is no such thing as a bad question. Regardless of how big or small, I am always happy to answer any questions or concerns that my customers have. Buying a vehicle is a BIG decision, and I want to make sure each customer feels 100% comfortable with the vehicle they pick out. I am glad you ended up with the RAV4. I think it is a perfect fit for you! If you have any follow-up questions, please let me know. I am always happy to help. Have a great Memorial Day- Tom Murray

May 20, 2016

Outstanding Service, Great Staff! What sets Andrew Toyota apart from any other dealership is the way they understand and treat their customers. I find it a pleasure to come into the More

by Chuck1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Josh Nolan
May 23, 2016 -

Umansky Toyota responded

Hi Chuck- One of the best aspects of my job is having great relationships with our loyal customers like you. It is a pleasure helping you and your family. As always, thank you for your business and your kind words. Have a great Memorial Day Holiday- Willie Willett

May 19, 2016

Andrew Toyota is the best! I can't say enough about the great service. I live in Colorado but spend a lot of time in Wisconsin. I feel fortunate to have my car serviced at And More

by SUSAN RILLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Matthew Thornburg
May 23, 2016 -

Umansky Toyota responded

Hi Susan- Thank you for your kind words and review. I am glad that you have chosen us as your Wisconsin Toyota dealer. It is always a pleasure to assist you. Safe travels to you this summer, Willie Willett

May 17, 2016

Best Sales Person My sales person Prentiss is the absolute best! Takes time with his customers and truly puts them first! He knew exactly what I wanted and made sure More

by Rav4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prentiss Farsee
May 19, 2016 -

Umansky Toyota responded

Thank you for your review and business. It is an honor to serve great customers like you! Best wishes, Prentiss Farsee

May 17, 2016

amazing persona Prentiss is an amazing sales person. He is very knowledgeable without being pushy. Prentiss can easily balance multiple customers at one time while ma More

by bethany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prentiss Farsee, Jared Johnson, Matthew Thornburg
May 19, 2016 -

Umansky Toyota responded

Hi Bethany- I am flattered by your kind words and review. Thank you for choosing to do business with me. Please feel free to reach out to me if I can assist you in the future. I am always happy to help! Best wishes, Prentiss Farsee

May 17, 2016

Wish everything was this easy! Allen and his team are the ultimate professionals. I've never hesitated to recommended them and Steve Butcher to my friends and associates. Keep up th More

by lawrence meehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Butcher, Allen Good
May 19, 2016 -

Umansky Toyota responded

Thank you for being both our service and sales customers. I am honored to have earned your business. We look forward to seeing you at your next maintenance appointment. Best regards, Allen Good

May 16, 2016

Outstanding Service What a great car buying experience! After shopping other like brands at other local dealerships, the Andrew Toyota customer service experience for my More

by Happy Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann, Prentiss Farsee, Jared Johnson
May 19, 2016 -

Umansky Toyota responded

Thank you for your great review and your business. It was my pleasure to assist your family. One of the things that I love about my job is meeting wonderful people like the both of you. It is very important to me that my customers always feel comfortable with every aspect of the vehicle they chose. If you or your Mom have any other questions, please feel free to stop in at any time! -Prentiss Farsee

May 16, 2016

Trade In I took my car in for service and decided to trade it in. Prentiss was very helpful during the trade in process. The financing part was very fast, Ja More

by AMcMorrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann, Prentiss Farsee, Jared Johnson, Matthew Thornburg
May 19, 2016 -

Umansky Toyota responded

Thank you for your business, review, and feedback. We appreciate you as both our sales and service customer. Best wishes, Michael Oppermann

May 13, 2016

Excellent experience leasing a Toyota I was extremely pleased with the professionalism, knowledge, and courtesy that Marc Brandofina extended to me and my husband. He really listened to w More

by Grumpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Miserendino
May 19, 2016 -

Umansky Toyota responded

Thank you for allowing me to earn your business. Leasing is over 60% of our new vehicle business because of our upfront, hassle free, custom-tailored in store lease process. Thanks again! -Marc Brandofina

May 09, 2016

Excellent Experience! Prentiss was a wonderful person to work with. More than helpful. Everything went so smoothly thanks to him. What I thought was going to be a hectic More

by EAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prentiss Farsee
May 19, 2016 -

Umansky Toyota responded

You are very welcome. Thank you for your kind words and business. It is an honor to serve great customers like you! Best wishes, Prentiss Farsee

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